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Coulter INFINITI - Service Center

Mesa, AZ

4.8
374 Reviews

374 Reviews of Coulter INFINITI - Service Center

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April 24, 2025

Had recently picked up an 05' G35 and needed some servicing done. There was a check engine light on. The prices are a bit high but they did quality work and my Service Consultant set me up with a rea More

by ThatG35life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Clean, comfortable and welcoming. Very nice bathrooms. Car inventory is extensive and well displayed. Classy place! More

by Ettahale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Reames
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Coulter INFINITI responded

Hi Ettahale, thank you so much for your positive comments about Coulter INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 15, 2025

I have been getting my QX serviced here for a few years and I have been pleased with the customer service and staff every visit. More

by Kshagarci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Coulter INFINITI responded

Kshagarci, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We can't wait to see you again, have a great day.

April 11, 2025

Got me right in, honored an online coupon for the oil change. Added a few items after inspection and sent the car home running well and fair price. More

by gabegraumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Coulter INFINITI responded

Hello Gabegraumann, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Coulter INFINITI

April 11, 2025

Infinity Q50 S is my car… Scott is my service agent and Coulter Infinity is my Dealership. If you want the very best in quality and thoughtful service… I can’t recommend these enough. More

by Gideon Ephratah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Coulter INFINITI responded

Hi Gideon Ephratah, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI with Scott!

April 08, 2025

Service Manager Mike Rios: Professional, quick response, detailed oriented and personal, paid attention to key concerning points. The dealer takes pride in cleanliness. More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Coulter INFINITI responded

Adriana, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 07, 2025

Mike Rios helped me with this somewhat complicated repair. He made everything clear, kept me informed, and made everything run smoothly and surely. Mike did an absolutely outstanding job in all ways. More

by jamesdennert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Coulter INFINITI responded

Jamesdennert, we're glad you had such a wonderful experience with us! We hope you have a great day!

April 04, 2025

Toby is a great advisor and regained my trust in this dealerships service department again. More

by Rjcconsultingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Coulter INFINITI responded

Hi Rjcconsultingllc, thank you so much for your positive comments about Coulter INFINITI! Thanks again for the recommendation, and have an amazing day!

April 04, 2025

The maintenance supervisor Mike Rios is always so warm and supportive! He does the utmost to enlighten the word “service” for the customer! It’s like he knows exactly how a loyal Infiniti customer shou More

by DeeWash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Coulter INFINITI responded

Deewash, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

March 29, 2025

Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails More

by Shana.bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Coulter INFINITI responded

Shana.bean, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

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