
Coulter INFINITI
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It all started with a family's trade-in. . once I saw that Trackhawk listing go live, I knew I had to make moves. Called the dealership and was directly connected to Mr. Rick Reames. This man . once I saw that Trackhawk listing go live, I knew I had to make moves. Called the dealership and was directly connected to Mr. Rick Reames. This man is capable of operating at the speed of sound when circumstances necessitate such expediency. He helped me secure financing and was ready to receive my deposit within 24hrs of making initial contact. The vehicle itself had a minor cosmetic issue that Coulter INFINITI helped resolve, and because of the added timeframe Rick was kind enough to comp a small window tinting job for me. Honestly, I'm not sure they come much better than this guy. His earnestness, sincerity, the willingness to facilitate a seamless transaction.. full marks across the board. He is maximum thoughtfulness incarnate. Rick actually called me on my way back home to make sure I'm alright, after driving cross-country to pick this miraculous machine up. I've literally never heard from a dealer after the sale was made before! He even set me up with a rubber ducky for my Jeep from his daughter! I also worked with Paul Marschall when it came time for the financials, and he was very helpful in explaining all the details to me. Thoroughly enjoyed our chat about life & travel as well while I initialed documents ad nauseum. Henry, Nader.. also solid with communication and keeping me informed throughout. And a final chat with one mechanic named Joe Grandberry before I left their lot became the cherry on top for my overall experience here. (That dude sure knows his stuff.) All-in-all, I could not be more grateful that these guys helped me buy a Trackhawk that fit all my criteria. They're all upstanding gentlemen who defy the 'car salesman' stimga. May your days be fruitful and your sales volumes higher than competing dealerships in the area. Take care, fellas More
I always get excellent service and the staff is great. Would recommend this dealership to anyone. Would recommend this dealership to anyone. More
Coulter Infiniti takes great care of the customers by keeping the employees that make us happy! Oops.... I just gave away their secret to success! Mike Rios Mary Ann Sylvia Henry S Matt G Just to keeping the employees that make us happy! Oops.... I just gave away their secret to success! Mike Rios Mary Ann Sylvia Henry S Matt G Just to mention a few top people! More
We had a "check engine" light come on and called Coulter right away. They were able to get it in the next day and assessed it that afternoon. Mike Rios from their service dept stepped me through everything right away. They were able to get it in the next day and assessed it that afternoon. Mike Rios from their service dept stepped me through everything needed to fix our 2017 QX80. He was very accommodating and they set me up with a loaner while it was being repaired. Mike was great to work with. Thank you. More
Top notch service in a timely manner. I highly recommend Toby and Coulter to other infiniti owners. I highly recommend Toby and Coulter to other infiniti owners. More
Delaney was great! She was very knowledgeable and educated us on the SUV very well. To be honest, we were really interested in a different SUV, but the combination of t She was very knowledgeable and educated us on the SUV very well. To be honest, we were really interested in a different SUV, but the combination of the Infiniti and Delaney completely sold us! More
We had an issue with our passenger side door handle that needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we we needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we were able to get the handle replaced. Jose and Spencer were very patient with us during the process and were very pleasant and easy to work with. I highly recommend both of them. More