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Coulter INFINITI
Mesa, AZ
533 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers.
Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI.
100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI.
Coulter INFINITI...Holding the Keys to Luxury!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 533 reviews
March 29, 2025
Toby H has been great to work with. He gives prompt updates and always communicated the status of my vehicle. He gives prompt updates and always communicated the status of my vehicle. More
by jkilrain
Employees Worked With
March 29, 2025
Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails and educated, love the reminders and texts and emails More
by Shana.bean
Employees Worked With
March 29, 2025
Having Jose there who goes the extra mile, truly wants to help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable for the few minutes I was sitting there. Thank you. More
by Yodie57
Employees Worked With
March 29, 2025
My service manager, Scott Shaffer is professional And does a great job. Always answering my questions and helping me with my service thank you. does a great job. Always answering my questions and helping me with my service thank you. More
by Deborah
Employees Worked With
March 29, 2025
Always have had a good experience here. Staff is good, and atmosphere is nice. Recommended for Infiniti service Staff is good, and atmosphere is nice. Recommended for Infiniti service More
by Friskeeparker
Employees Worked With
March 25, 2025
Took my QX60 in for a fix only the dealer could do. They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Sa They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Saturday I was told I should have known it wouldn't be ready before Monday. After picking up my car, I noticed there was a crack (circular) about the size of a silver dollar, on the drivers side. When I contacted the dealership I was told they weren't responsible. I have left 2 messages for the repair department manager and have heard nothing. After dealing with this dealership, I don't ever want to buy another Infiniti! More
by kahaushalter
March 24, 2025
I inquired about a vehicle and Peter messages me back and even glaciated a video showing me the car inside and out. I noticed that it was missing an accessory that I wanted. I messaged him back saying I wo even glaciated a video showing me the car inside and out. I noticed that it was missing an accessory that I wanted. I messaged him back saying I would have to pass on it. An hour later he sent me another message saying he spoke with his manager and was willing to add the accessory if I wanted the car. I was blown away that he went the extra mile to try and help me into the car I wanted. In the meantime though my husband had already found another vehicle with less miles and some warranty left so we went with his pick. But please know we were very grateful to have experienced Peter and his passion to create a happy customer! If you’re looking for a car I totally recommend calling Peter! He will do his 100% best to get you into the vehicle you want! 5+ stars!!!! More
by Lifeyogi1
Employees Worked With
March 08, 2025
I want to thank Coulter Infiniti for making my service visit GREAT! It all started when my kid got stuck on the side of the road, she call the service department and EVERYONE was super friendly and attent visit GREAT! It all started when my kid got stuck on the side of the road, she call the service department and EVERYONE was super friendly and attentive! They turned a very stressful situation into a very manageable one. The customer service is 2nd to none, if you are looking for a dealership that cares about their customers and will do what they say they are going to do Coulter Infiniti is the place. They have earned my business for life! Thank you again for taking care of my daughter!! More
by martinez24
March 06, 2025
I like to thank Scott Schafer and the Coulter service department top notch. If you require any service on your Infinity you can rest assured that Scott is the difference between average and professional! department top notch. If you require any service on your Infinity you can rest assured that Scott is the difference between average and professional!!! Thank you Scott More
by Don Barker
Employees Worked With
