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Coulter Cadillac Buick GMC - Service Center

Phoenix, AZ

4.4
200 Reviews

200 Reviews of Coulter Cadillac Buick GMC - Service Center

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February 05, 2013

Great roadside service. Fast and friendly. A wonderful dealership all around. Had my 30,000 service 6 days ago. All staff were cordial and extremely helpful. More

by ThomasBloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad and Tom Munoz
January 18, 2013

I was very impressed with both Ed Stralko and Rich Garrick regarding the several repairs performed on my recently purchased vehicle. They were professional and were genuinely interested in assuring my More

by rpapworth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Jan 18, 2013 -

Coulter Cadillac Buick GMC responded

Glad to hear it! We have an award-winning service dept. and a staff to match! Thanks for telling us about your experience! Tony Komadina, GM

January 16, 2013

I have been a customer since 2010,and last week I visited Coulter Cadillac without an appointment for a service concern. Edward approached me to assist, and since my former car care service manager was occup More

by im1jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II, Edward T. Stralko II
Jan 16, 2013 -

Coulter Cadillac Buick GMC responded

That's the way we like it! Smiling faces! Our staff here, takes a lot of pride in customer care. Thanks for noticing, and telling us about your experience! Tony Komadina, GM

January 11, 2013

I purchased a used car from Coulter's used car lot. The I purchased a used car from Coulter's used car lot. The used car saleman, NOT Ed, was actually quite rude to me on one occasion when I came by to v More

by ktwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Stralko II, Edward T. Stralko II
Jan 12, 2013 -

Coulter Cadillac Buick GMC responded

We very sorry to hear you weren't happy with your salesperson. We have a lot of good folks around here, and hopefully it was a matter of just having a bad day. No excuses, though. We reget your misgivings. We do appreciate the positives on Ed. He does work hard for each of our customers. Thanks for your honest comments, and afo course your business! Tony Komadina, GM

January 10, 2013

Showed up on time, very frindly and professional. Could not solve problem because we needed the HOA manager there, but was eager to set new appt. More

by nnicholson1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Munoz
Jan 11, 2013 -

Coulter Cadillac Buick GMC responded

Our roadside assistance vehicle is available 24/7. Just let us know if we can help! Thank you for your comments! Tony Komadina, GM

December 13, 2012

Josh, Russ, and Patrick were all amazing in assisting me with body work needed on my challenger! They were knowledgeable and caring...my car was i have good hands! I would recommend Coulter Cadillac to anyo More

by Ascidurlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Patrick, Josh Lohman , Russell Moore
Dec 13, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for the atta boy! We appreciate it very much! Tell you friends! Tony Komadina, GM

December 13, 2012

I had to take my Escalade in for service and body work. My service consultant, Rich Garrick arranged for a courtesy car while the body work was being done. Seth Greenwood at the body shop was very courteou More

by aznative39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II, Seth Greenwood
Dec 19, 2012 -

Coulter Cadillac Buick GMC responded

Great! Glad to know we did everything needed, and in a prompt and courteous way! Thank you for the comments and your business! Tony Komadina, GM

December 06, 2012

Coulter Cadillac on Camelback provides quality service at a good price! I like that the dealership seems to keep their employees and they warranty their service. More

by Nita Erwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Thorne, Edward T. Stralko II, Jim Wright, Seth Greenwood
Dec 06, 2012 -

Coulter Cadillac Buick GMC responded

You bet! We try to do everything you said, everytime. All the best to you! Tony Komadina, GM

December 06, 2012

A few weeks ago I was experiencing car troubles and I was A few weeks ago I was experiencing car troubles and I was well over due for maintenance. I had been referred here by a few friends that hav More

by WheelsgivemeDeals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Dec 06, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for the comments. we share your enthusiasm for Ed and his customer-care skills. We'd like to think we have a dealership full of Eds! Thanks again! Tony Komadina, GM

December 05, 2012

We recently purchased a vehicle from Coulter and had some issues. We worked with Edward Stralko and he addressed these issues in a timely manner. He has always been friendly and in the future we will contin More

by CarServiceReview
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Dec 06, 2012 -

Coulter Cadillac Buick GMC responded

We appreciate you comments about Ed. The rest of our staff works equally hard to make things go right for our customers. We thank you for your patronage. Tony Komadina, GM

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