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Coulter Cadillac Buick GMC - Service Center

Phoenix, AZ

4.2
204 Reviews

204 Reviews of Coulter Cadillac Buick GMC - Service Center

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April 05, 2013

Tom called about 45 minutes before our appointment time and arrived exactly on time. He quickly assessed the problem and resolved the issue successfully. He left me a card with instructions to call for ser More

by suntree51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mimoz
Apr 05, 2013 -

Coulter Cadillac Buick GMC responded

Thank you for the great response and we appreciate your business. Sincerely, Paul Glans - Sales Manager

Apr 08, 2013 -

Coulter Cadillac Buick GMC responded

Thank you for your compliments and we appreciate you allowing Coulter Cadillac to serve you for your automotive needs. Sincerely, Paul Glans - Sales Manager

April 03, 2013

My son was in a car accident. It was a very stressfull situation. Coulter Collision handled all of our needs with kindness and professionalism. The customer service was top- notch from every employee we c More

by jasondowney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Santomeno, Patrick Sullivan, Jay Santomeno
Apr 03, 2013 -

Coulter Cadillac Buick GMC responded

Thank you for the great review. It was a pleasure doing business with you. Sincerely, Paul Glans - Sales Manager

March 19, 2013

Both Paul Glans and Ed Stralko should teach everyone and every dealer the meaning of Customer Service!!! I had brought my car to Earnhardt for an oil change. When they lifted my car up my frame was crac More

by jujub11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Stralko, Edward T. Stralko II
March 13, 2013

I had a very good experience. thank you ! it was much less than quoted and the service was very good. :) Russ was helpful and friendly the entire time. He did a great job. More

by Phunky98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Moore
February 05, 2013

Great roadside service. Fast and friendly. A wonderful dealership all around. Had my 30,000 service 6 days ago. All staff were cordial and extremely helpful. More

by ThomasBloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad and Tom Munoz
January 18, 2013

I was very impressed with both Ed Stralko and Rich Garrick regarding the several repairs performed on my recently purchased vehicle. They were professional and were genuinely interested in assuring my More

by rpapworth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Jan 18, 2013 -

Coulter Cadillac Buick GMC responded

Glad to hear it! We have an award-winning service dept. and a staff to match! Thanks for telling us about your experience! Tony Komadina, GM

January 16, 2013

I have been a customer since 2010,and last week I visited Coulter Cadillac without an appointment for a service concern. Edward approached me to assist, and since my former car care service manager was occup More

by im1jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II, Edward T. Stralko II
Jan 16, 2013 -

Coulter Cadillac Buick GMC responded

That's the way we like it! Smiling faces! Our staff here, takes a lot of pride in customer care. Thanks for noticing, and telling us about your experience! Tony Komadina, GM

January 11, 2013

I purchased a used car from Coulter's used car lot. The I purchased a used car from Coulter's used car lot. The used car saleman, NOT Ed, was actually quite rude to me on one occasion when I came by to v More

by ktwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Stralko II, Edward T. Stralko II
Jan 12, 2013 -

Coulter Cadillac Buick GMC responded

We very sorry to hear you weren't happy with your salesperson. We have a lot of good folks around here, and hopefully it was a matter of just having a bad day. No excuses, though. We reget your misgivings. We do appreciate the positives on Ed. He does work hard for each of our customers. Thanks for your honest comments, and afo course your business! Tony Komadina, GM

January 10, 2013

Showed up on time, very frindly and professional. Could not solve problem because we needed the HOA manager there, but was eager to set new appt. More

by nnicholson1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Munoz
Jan 11, 2013 -

Coulter Cadillac Buick GMC responded

Our roadside assistance vehicle is available 24/7. Just let us know if we can help! Thank you for your comments! Tony Komadina, GM

December 13, 2012

Josh, Russ, and Patrick were all amazing in assisting me with body work needed on my challenger! They were knowledgeable and caring...my car was i have good hands! I would recommend Coulter Cadillac to anyo More

by Ascidurlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Patrick, Josh Lohman , Russell Moore
Dec 13, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for the atta boy! We appreciate it very much! Tell you friends! Tony Komadina, GM

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