Coulter Cadillac Buick GMC - Service Center

Definately ask for Ed! WE had taken are car to another place they quoted us over $800.00 plus told us we needed an oil change which we happen to haven gotten 2 days prior t WE had taken are car to another place they quoted us over $800.00 plus told us we needed an oil change which we happen to haven gotten 2 days prior to having to take the car in. So I looked around at all the different dealers that service my car Chevy Malibu and called to Coulter they got me right in. I went and Ed came out listened to the problem I was having then went and turned off Engine lights. When he realized the car was going to need to be service he took they extra step to check and see what the warranties or anything we may have on the car (which I thought warranty was up) then took are car back fixed everything and got it back to us so quickly I was very impressed he definitely goes the extra mile for his customers. Very pleasant experience would recommend this dealership to anyone and everyone. More

Tom Munoz Quick, friendly and reliable service call. Tom is terrific. I'm very impressed with the service provided. He should be working for a NASCAR pit crew! Quick, friendly and reliable service call. Tom is terrific. I'm very impressed with the service provided. He should be working for a NASCAR pit crew! More

Roadside assist Tom Munoz came promptly to check my battery when my car would not start. Very polite and professional. He told me if I have any issues with my vehicle Tom Munoz came promptly to check my battery when my car would not start. Very polite and professional. He told me if I have any issues with my vehicle to call anytime. More

Garage opener service Tom Munoz was very responsive in coming to my home to program the garage opener on my new Cadillac Escalade. Great on time friendly service. Tom Munoz was very responsive in coming to my home to program the garage opener on my new Cadillac Escalade. Great on time friendly service. More

Flat Tire - Roadside Assistance to the rescue! Tom Munoz with Coulter Cadillac, Phx - roadside Assistance came to my rescue. He came and put on a spare tire in the pouring rain and then the next d Tom Munoz with Coulter Cadillac, Phx - roadside Assistance came to my rescue. He came and put on a spare tire in the pouring rain and then the next day he came to my home to put on a new tire. More

Escalade Service We bought our car from John. He was very pleasant to work with and kind. He did go over car features very well with the Escalade. Next, we ended up We bought our car from John. He was very pleasant to work with and kind. He did go over car features very well with the Escalade. Next, we ended up buying a 2016 Escalade ESV (bigger version) and Bo gave me an overview of the car's features and I was very happy with his knowledge and willingness as well. They were both open to an appointment anytime that worked for me. Also, Tom Munoz came to my house two different times to program my garage door opener to the car. He was so flexible and willing to even come back again if there were any additional needs. Thank you all so much! More

Great Service! I recently had an accident in my Escalade where my driver's side mirror was damaged. I was referred to Mark Shillington, who ordered my new mirror ov I recently had an accident in my Escalade where my driver's side mirror was damaged. I was referred to Mark Shillington, who ordered my new mirror over the phone. When it came in, he was immediately able to install it. After it was installed, I took a road trip where I found the mirror was not properly sealed and air was leaking in. I called Mark and he had me run it over to the dealership to fix it. When I did, it was determined that more work to seal the mirror was needed, so I set up a time to take it back. When I returned, the work was completed. At every phase of this process, Mark was more than willing to do whatever it took to make sure the job was completed to my satisfaction. This is a perfect example of what CUSTOMER SERVICE should be. Kudos to MARK SHILLINGTON for knowing what a great customer experience should be!! More

Excellent Service Experience Today I took my 2012 corvette into Coulter and dealt with Ed Stralko. My car had a strong smell of gas when the tank was full. Ed had a mechanic evalu Today I took my 2012 corvette into Coulter and dealt with Ed Stralko. My car had a strong smell of gas when the tank was full. Ed had a mechanic evaluate it. They located a leak within mins. Once I gave the okay to repair Ed went to work and located the rare tank. Within 3-4 hrs the vehicle was completed, washed and ready to go. I will not go anywhere else for my GM related repairs. More