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Coulter Cadillac Buick GMC - Service Center
Phoenix, AZ
205 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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205 Reviews of Coulter Cadillac Buick GMC - Service Center
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May 10, 2016
Excellent Experience My wife and I are very pleased with the service we received from the Coulter Service Dept. Edward Stralko the Assistant Service Manager provided us My wife and I are very pleased with the service we received from the Coulter Service Dept. Edward Stralko the Assistant Service Manager provided us with excellent service. We were a little nervous to take our 15 Corvette Stingray to a dealership, but Ed made the experience worry free. We will not hesitate to tell our friends and family about Ed and the Coulter dealership. Ed was very friendly and knowledgeable. He provided us with a nice loaner Cadillac, kept us informed, and the car was finished on time. What more could you ask for. More
by OJ Jones
Employees Worked With
Edward T. Stralko II
April 21, 2016
Coulter Roadside Assistance - fast Super fast service. I had placed my call for roadside assistance and Tom Munoz showed up within 20 minutes! He checked my car, dead battery and prom Super fast service. I had placed my call for roadside assistance and Tom Munoz showed up within 20 minutes! He checked my car, dead battery and promptly replaced it. He double checked my battery twice to make sure I wouldn't have any problems. He also gave me his card in case I have any further issues (battery, tire, etc.) So happy. More
by C@Ddy4M3
Employees Worked With
Tom Munoz
February 19, 2016
Definately ask for Ed! WE had taken are car to another place they quoted us over $800.00 plus told us we needed an oil change which we happen to haven gotten 2 days prior t WE had taken are car to another place they quoted us over $800.00 plus told us we needed an oil change which we happen to haven gotten 2 days prior to having to take the car in. So I looked around at all the different dealers that service my car Chevy Malibu and called to Coulter they got me right in. I went and Ed came out listened to the problem I was having then went and turned off Engine lights. When he realized the car was going to need to be service he took they extra step to check and see what the warranties or anything we may have on the car (which I thought warranty was up) then took are car back fixed everything and got it back to us so quickly I was very impressed he definitely goes the extra mile for his customers. Very pleasant experience would recommend this dealership to anyone and everyone. More
by happy12
Employees Worked With
Edward T. Stralko II
February 17, 2016
Tom Munoz Quick, friendly and reliable service call. Tom is terrific. I'm very impressed with the service provided. He should be working for a NASCAR pit crew! Quick, friendly and reliable service call. Tom is terrific. I'm very impressed with the service provided. He should be working for a NASCAR pit crew! More
by EEh2266
Employees Worked With
Tom Munoz
February 05, 2016
Couldn't Ask for Better Service Needed some programming assistance with the garage door opener on our new Terrain and Tom Munoz was terrific -- as always. Tom was right on time and n Needed some programming assistance with the garage door opener on our new Terrain and Tom Munoz was terrific -- as always. Tom was right on time and not only fixed the opener problem but answered a couple additional questions. This is our second purchase from Coulter and be assured that the quality of service is every bit as pleasant as the purchase experience. More
by suntree51
January 20, 2016
Roadside assist Tom Munoz came promptly to check my battery when my car would not start. Very polite and professional. He told me if I have any issues with my vehicle Tom Munoz came promptly to check my battery when my car would not start. Very polite and professional. He told me if I have any issues with my vehicle to call anytime. More
by Gilbert
Employees Worked With
Tom Munoz
January 14, 2016
Service I picked up my new terrain and the sales person tried to set my garage door opener to the car and we thought it worked but it didn't. Coulter sent out I picked up my new terrain and the sales person tried to set my garage door opener to the car and we thought it worked but it didn't. Coulter sent out Tom Munoz to set the opener and he worked around my schedule, set it in a minute, taught me how to do it ( l asked him if he would) and was professional, polite and YAY Coulter ! More
by Pattik2
Employees Worked With
Tom Munoz
January 11, 2016
Flat Tire - Roadside Assistance to the rescue! Tom Munoz with Coulter Cadillac, Phx - roadside Assistance came to my rescue. He came and put on a spare tire in the pouring rain and then the next d Tom Munoz with Coulter Cadillac, Phx - roadside Assistance came to my rescue. He came and put on a spare tire in the pouring rain and then the next day he came to my home to put on a new tire. More
by mjschmenkSRX
Employees Worked With
Tom Munoz
January 11, 2016
Garage opener service Tom Munoz was very responsive in coming to my home to program the garage opener on my new Cadillac Escalade. Great on time friendly service. Tom Munoz was very responsive in coming to my home to program the garage opener on my new Cadillac Escalade. Great on time friendly service. More
by Beau
January 08, 2016
Escalade Service We bought our car from John. He was very pleasant to work with and kind. He did go over car features very well with the Escalade. Next, we ended up We bought our car from John. He was very pleasant to work with and kind. He did go over car features very well with the Escalade. Next, we ended up buying a 2016 Escalade ESV (bigger version) and Bo gave me an overview of the car's features and I was very happy with his knowledge and willingness as well. They were both open to an appointment anytime that worked for me. Also, Tom Munoz came to my house two different times to program my garage door opener to the car. He was so flexible and willing to even come back again if there were any additional needs. Thank you all so much! More
by Kristi Carter
Employees Worked With
Tom Munoz, John Harrell, Bryan Bell
