Coulter Cadillac Buick GMC - Service Center

I brought my 2010 Corvette in due to a defect with the driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. Excellent service, as always. More

Joe was a pleasure to work with! A real professional. I will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good job. More

TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE REALLY LIKES HELPING AND EDUCATING PEOPLE WITH THEIR CAR PROBLEMS. LIKE JOE SAID SOMETIMES CARS BREAK AND WE FIX THEM. I KNOW THAT'S SIMPLE BUT THIS IS WHY I LIKE JOE AND TRUST HIM WITH MY VEHICLE-HE KEEPS IT SIMPLE AND HELPS YOU UNDERSTAND THE PROBLEMS BEING ADDRESSED. THE CAR BUSINESS HAS ITS CRITICS AND SOME FEEL THAT YOU CAN'T TRUST YOUR ADVISOR. I DISAGREE AND THAT IS LARGELY DUE TO JOE. EVERYTIME I BRING MY CAR IN I LEAVE A SMARTER CONSUMER. THIS IS WHAT IT IS ALL ABOUT-TRUST. COULTER HAS A RESPONSIBILTY TO ITS CUSTOMERS TO PUT PEOPLE IN PLACE WHO KNOW WHAT THEY ARE DOING. NOT ONLY DOES JOE KNOW WHAT HE'S DOING HE NEVER TREATS YOU WITH LESS THAN COURTESY AND RESPECT LIKE MANY OF THE EMPLOYESS WHO WORK THERE. KEEP HIRING GUYS LIKE JOE AND WHEN THE ECONOMY TURNS AROUND YOU'LL BE ON TOP OF THE WORLD AGAIN. WHAT A GREAT EXPERINCE AND DEALERSHIP. GREAT STAFF AND A FRIENDLY PLACE. ALL THE BEST! More

As a Corvette owner i am ever so cautious to allow someone to work on my Z06. Ed happens to be a Corvette owner and i entrusted my Corvette with Coulter for some service work. Ed ensured the car was h someone to work on my Z06. Ed happens to be a Corvette owner and i entrusted my Corvette with Coulter for some service work. Ed ensured the car was handeled with care and between him and the service manager Tom, they were able to help me get some major iitems covered by GM with my warranty only having expired a few month's ago. Even though they did not get to do the work they sent me to another dealer and folowed my process thru. Ed and Tom's commitment to a customer is a lost art and should be viewed by all as a learning tool to others. So many times bussiness forget how they got big and profitable and that's thru customers. When you show iniative and drive and care as these two illustrated you earn a customer for life. My next Cadillac will be purcahsed at Coulter and my vehicles will be now serviced and cared for by them as well! Gentelman thanks for making me the customer feel wanted and appreciated!!! Mike Steg USN Veteran & Business Executive More

I couldn't have been treated any nicer by Joe! I had a very unusual warranty work done and Joe provided me with a SRX loaner for the full time my car was waiting for parts! Great Service! Henry Evans (A very unusual warranty work done and Joe provided me with a SRX loaner for the full time my car was waiting for parts! Great Service! Henry Evans (AKA John H Evans) More

I needed a warranty for my 2006 Chevrolet Silverado, a friend suggested i contact Ed Stralko at Coulter Cadillac, he took my information and tracked down a GM extension warranty for me, he did all the leg friend suggested i contact Ed Stralko at Coulter Cadillac, he took my information and tracked down a GM extension warranty for me, he did all the leg work and set me up with a dealer rep who had ALL the paperwork done when I arrived at Coulter a couple of days later. I signed her contract gave her a check and was on my way. I tracked down Ed to thank him and when i said thank you he told that was his job to see that i was satisfied. We need more people like this in our society, Thanks Ed and thanks Coulter for having him as rep. Jay Brockman 18621 N. 15 Place Phoenix, Az. 85024 z16jay@yahoo.com More

Ed and Coulter took care of my engine oil leak on my Corvette. It was about as good of an experience you could have under the conditions. I will return if the need ever arises. Corvette. It was about as good of an experience you could have under the conditions. I will return if the need ever arises. More

I purchased a preowned vehicle from Coulter and several months later noticed the rubber molding around the driver and passenger door discoloring. I contacted Ed who arranged for warranty replacement of th months later noticed the rubber molding around the driver and passenger door discoloring. I contacted Ed who arranged for warranty replacement of the molding. Ed and all of the other Coulter employees I dealt with were very professional, courteous and made the experiece very easy. THANKS! More

I bought my Catera new at Coulter Cadillac in 2000, and it's been regularly serviced there. I've seen a number of service managers come and go, but I have to state that Joe Helms is probably the friendlies it's been regularly serviced there. I've seen a number of service managers come and go, but I have to state that Joe Helms is probably the friendliest and most helpful of them all. He went out of his way to explain why my car needed new tires, and, seeing an error in the final bill (which I hadn't spotted), apologized and had the bill amended at once. More

My brand new (Less then 150 miles)GMC 1500 Sierra had a tree fall on it and I was sent to Coulter for the body work. I contacted John Jury who returned my call, offered his cell number if conflicts arose tree fall on it and I was sent to Coulter for the body work. I contacted John Jury who returned my call, offered his cell number if conflicts arose and gave me an appointment. I drop my truch and 4 days later it was finished beyond my expectations. Everyone was very friendly, concerned about doing a good job and kept me advised ever step of the way. I STRONGLY RECOMMEND THIS DEALER. FIVE STAR. Thank you John and Coulter Auto Body! More