Coulter Cadillac Buick GMC - Service Center

Travis Cowen Is incredible. He knew exactly my service warranty & new what to do from there! Happy to see great people there. He knew exactly my service warranty & new what to do from there! Happy to see great people there. More

Amazing service, timely, professional, courteous, address emergencies, loaner cars available, car cleaned when picking up emergencies, loaner cars available, car cleaned when picking up More

This dealership is the best I have ever experienced. They are caring, attentive to detail, honest, offers recommendations; gives options; most courteous Service Advisors and Service Manager I have ever They are caring, attentive to detail, honest, offers recommendations; gives options; most courteous Service Advisors and Service Manager I have ever experienced. I forget that I am at a car dealership! I can never purchase an auto anywhere else. They have demonstrated pure 100% class! All the Advisors are very nice, but my favorite is TRAVIS! IF YOU THE HATE CAR BUYING PROCESS THEN GO TO COULTER CADILLAC. More

Professional, efficient and courteous service by all Coulter staff. I had a pleasant experience at Coulter Cadillac this morning. Coulter staff. I had a pleasant experience at Coulter Cadillac this morning. More

Bo Sigler was awesome he took care of our Escalade. Didn’t realize we had come to the end of our warranty, he went through the vehicle from starboard to stern and make sure everything was perfect. No h Didn’t realize we had come to the end of our warranty, he went through the vehicle from starboard to stern and make sure everything was perfect. No high pressure, followed up with me multiple times by phone. He was able to get the grill covered under warranty. Way to go Bo More

No consistency in policy, poor policy and decision making, csr Gary, was great, rest of the staff is lacking in customers service as well as customer retention. After many years and cars I am so disa making, csr Gary, was great, rest of the staff is lacking in customers service as well as customer retention. After many years and cars I am so disappointed. Next call will be anything except a coulter product More

My 1st XT6 special ordered loaded. We couldn't decide on monochrome emblems. Bill D was our salesman and said they could put on when car arrives from factory. The service dept. used a METAL SCREWDRIVER ap monochrome emblems. Bill D was our salesman and said they could put on when car arrives from factory. The service dept. used a METAL SCREWDRIVER apparently to pry off the hatch emblem, 2nd row bucket seat has deep dimples in back rest, broke the clips for the inside panels o hatch around window, huge gouges on edges which were then blotted with lumpy paint, gray smears on driver and 2nd row bucket seat and absolutely heartbroken. I have dated pictures to show and also sent to salesman since I was crushed they damaged my new car. Did I mention they had 10 days before we were back in town to do the exchange of emblems?? Dealership had car for 7 days, only fixed 1 panel click and not both. Paint has dirt and bumps in it which isn't hard to see. Now, they want it back again to repaint, recover seat since that didn't come in yet and finish clips on panel??? My heart is saying NOT to let them touch this car again - More