Coulter Cadillac Buick GMC - Service Center

I brought my car in for warranty work as recommended by the members of Arizona Corvette Enthusiasts where Ed is a member. The whole exprience was great since Ed went the extra step to orientate me on thier the members of Arizona Corvette Enthusiasts where Ed is a member. The whole exprience was great since Ed went the extra step to orientate me on thier proceedures for handling customers cars, then he kept me updated on the progress of my repair. When Ed had access to ACE he always kept our membership updated on parts and service that Coulter Cadillac could provide, and since he spent the time to help when needed many members still recommend Coulter Cadillac when someone asks. But now with Ed's limited access to ACE there are less recommendations everytime. I will return to Coulter Cadillac for my automotive needs in the future, with employees like Ed there it changes the whole dealership experience into something to look forward too. More

Robert Isbell was extremely helpful. My family and I were on vacation when my truck started to struggle when starting the engine. We took it to a GMC dealership and one service repair shop. Neither pl were on vacation when my truck started to struggle when starting the engine. We took it to a GMC dealership and one service repair shop. Neither place was able to diagnose or fix the problem. We immediately took it to Coulter Cadillac when we got home. The dealership and Robert identified the problem, communicated efficiently, and fixed it all very quickly. I appreciate the time and effort! More

The service department was extremely friendly and always kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. More

It is always a wonderful experience at Coulter Cadillac because my service adviser Michael Valenzuela is very friendly and can always answer any question I throw his way. because my service adviser Michael Valenzuela is very friendly and can always answer any question I throw his way. More

I was hesitant to return to this dealership after the service I received with my last visit . However,I decided give it another try and I am glad I did. The difference was Mr. Joseph Helms. Mr. Helms gre service I received with my last visit . However,I decided give it another try and I am glad I did. The difference was Mr. Joseph Helms. Mr. Helms greeted me in a professional manner and listened to my overall concerns regarding my vehicle. Mr. Helms answered all of my questions and explained each of the recommendations. Mr.Helms assured me that the vehicle would be ready to go at a certain time as we were leaving town to visit relatives. Mr. Helms had the vehicle ready before the time promised. We will certainly be back. More

I was recommended to bring my vehicle into coulter cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the fr cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the front and was taken care of. I was kept up to date on the status of my vehicle and you guys had it finished within a timely manner. I would recommend you guys to any of my family and friends and in the future if i ever need work done you can rest assure i will bring my vehicle back to coulter cadillac. More

Joe Helms was very helpful. He explained that the new car battery is warrantied. He also explained other maintenance services that they recommended we do. car battery is warrantied. He also explained other maintenance services that they recommended we do. More

I brought my 2010 Corvette in due to a defect with the driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. Excellent service, as always. More

Joe was a pleasure to work with! A real professional. I will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good job. More

TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE REALLY LIKES HELPING AND EDUCATING PEOPLE WITH THEIR CAR PROBLEMS. LIKE JOE SAID SOMETIMES CARS BREAK AND WE FIX THEM. I KNOW THAT'S SIMPLE BUT THIS IS WHY I LIKE JOE AND TRUST HIM WITH MY VEHICLE-HE KEEPS IT SIMPLE AND HELPS YOU UNDERSTAND THE PROBLEMS BEING ADDRESSED. THE CAR BUSINESS HAS ITS CRITICS AND SOME FEEL THAT YOU CAN'T TRUST YOUR ADVISOR. I DISAGREE AND THAT IS LARGELY DUE TO JOE. EVERYTIME I BRING MY CAR IN I LEAVE A SMARTER CONSUMER. THIS IS WHAT IT IS ALL ABOUT-TRUST. COULTER HAS A RESPONSIBILTY TO ITS CUSTOMERS TO PUT PEOPLE IN PLACE WHO KNOW WHAT THEY ARE DOING. NOT ONLY DOES JOE KNOW WHAT HE'S DOING HE NEVER TREATS YOU WITH LESS THAN COURTESY AND RESPECT LIKE MANY OF THE EMPLOYESS WHO WORK THERE. KEEP HIRING GUYS LIKE JOE AND WHEN THE ECONOMY TURNS AROUND YOU'LL BE ON TOP OF THE WORLD AGAIN. WHAT A GREAT EXPERINCE AND DEALERSHIP. GREAT STAFF AND A FRIENDLY PLACE. ALL THE BEST! More