Coulter Cadillac Buick GMC - Service Center

I caused a minor bumper-to-bumper collission with a friend's car. Fortunately, it was covered by my insurance under a "Good Driver" program, so my premiums won't go up. I went to 2 other shops and had friend's car. Fortunately, it was covered by my insurance under a "Good Driver" program, so my premiums won't go up. I went to 2 other shops and had lousy experiences. My friend went to Coulter Cadillac and highly recommended it. I gave Coulter a chance. I couldn't be more pleased. From my initial contact by phone, with Ken Kochanski, through the whole process, I was treated with respect and cheerfulness. They even provided a free loaner car for me! I highly recommend Coulter Cadillac! More

Have worked with Rob in the past at another dealer and have always experienced a great service experience. Glad to have him as my Service Advisor once again. Great loaner car and maintenance visit. have always experienced a great service experience. Glad to have him as my Service Advisor once again. Great loaner car and maintenance visit. More

John went above and beyond what was required to keep me advised of the status of my car during it's time in your dealership for repairs. I was advised of other repairs that were recommended. advised of the status of my car during it's time in your dealership for repairs. I was advised of other repairs that were recommended. More

I brought my car in for warranty work as recommended by the members of Arizona Corvette Enthusiasts where Ed is a member. The whole exprience was great since Ed went the extra step to orientate me on thier the members of Arizona Corvette Enthusiasts where Ed is a member. The whole exprience was great since Ed went the extra step to orientate me on thier proceedures for handling customers cars, then he kept me updated on the progress of my repair. When Ed had access to ACE he always kept our membership updated on parts and service that Coulter Cadillac could provide, and since he spent the time to help when needed many members still recommend Coulter Cadillac when someone asks. But now with Ed's limited access to ACE there are less recommendations everytime. I will return to Coulter Cadillac for my automotive needs in the future, with employees like Ed there it changes the whole dealership experience into something to look forward too. More

Robert Isbell was extremely helpful. My family and I were on vacation when my truck started to struggle when starting the engine. We took it to a GMC dealership and one service repair shop. Neither pl were on vacation when my truck started to struggle when starting the engine. We took it to a GMC dealership and one service repair shop. Neither place was able to diagnose or fix the problem. We immediately took it to Coulter Cadillac when we got home. The dealership and Robert identified the problem, communicated efficiently, and fixed it all very quickly. I appreciate the time and effort! More

The service department was extremely friendly and always kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. More

It is always a wonderful experience at Coulter Cadillac because my service adviser Michael Valenzuela is very friendly and can always answer any question I throw his way. because my service adviser Michael Valenzuela is very friendly and can always answer any question I throw his way. More

I was hesitant to return to this dealership after the service I received with my last visit . However,I decided give it another try and I am glad I did. The difference was Mr. Joseph Helms. Mr. Helms gre service I received with my last visit . However,I decided give it another try and I am glad I did. The difference was Mr. Joseph Helms. Mr. Helms greeted me in a professional manner and listened to my overall concerns regarding my vehicle. Mr. Helms answered all of my questions and explained each of the recommendations. Mr.Helms assured me that the vehicle would be ready to go at a certain time as we were leaving town to visit relatives. Mr. Helms had the vehicle ready before the time promised. We will certainly be back. More

I was recommended to bring my vehicle into coulter cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the fr cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the front and was taken care of. I was kept up to date on the status of my vehicle and you guys had it finished within a timely manner. I would recommend you guys to any of my family and friends and in the future if i ever need work done you can rest assure i will bring my vehicle back to coulter cadillac. More

Joe Helms was very helpful. He explained that the new car battery is warrantied. He also explained other maintenance services that they recommended we do. car battery is warrantied. He also explained other maintenance services that they recommended we do. More