Coulter Cadillac Buick GMC - Service Center

I had a great experience when I brought my 2008 Cadillac CTS in for body work, thanks to Ken Kochanski, who is a joy to work with due to his consideration, professionalism, courteousness, and trustworthines CTS in for body work, thanks to Ken Kochanski, who is a joy to work with due to his consideration, professionalism, courteousness, and trustworthiness and the fact he takes the time to listen to my concerns and always makes me feel like he rolls out the red carpet. I am a very satisfied customer who has never felt so well treated by a dealer's employee. :) Thanks Ken, for being exceptional...again! M More

Brought my 2009 SRX in for the 25,000 mile check-up. Service Department was professional and courteous. The experience was great! Enjoyed working with Joe Helms. Service Department was professional and courteous. The experience was great! Enjoyed working with Joe Helms. More

We brought our Acura here for body work, after getting no response from another collision shop. We were stunned by the superb service. Quick, polite, responsive, with a full explanation of what they did an response from another collision shop. We were stunned by the superb service. Quick, polite, responsive, with a full explanation of what they did and why. We've never been treated so well by a dealer, especially considering we weren't shopping for a car. We had heard about Coulter's legendary service. I'm happy to say those reports weren't exaggerated. More

Always greeted immediately, offered water or coffee, doughnut etc. Brad gets me in quick and is honest with me. I never feel like I am being taken advantage of. My Escalade was ready earlier than prom doughnut etc. Brad gets me in quick and is honest with me. I never feel like I am being taken advantage of. My Escalade was ready earlier than promised!! Very satisfied. More

Ed has taken care of my car several times. He is very professional, courteous, and trustworthy. He always takes time to understand my concerns and adresses them appropriately. Thanks Ed! professional, courteous, and trustworthy. He always takes time to understand my concerns and adresses them appropriately. Thanks Ed! More

Great service and customer care, what you would expect from a Cadillac dealer, (yes, us Cadillac owners can be a bit snobbish). When Russ realized I didn't have a ride,(as the repairs would take several h from a Cadillac dealer, (yes, us Cadillac owners can be a bit snobbish). When Russ realized I didn't have a ride,(as the repairs would take several hours and I live quite a distance away), provided me with a free loaner to get home. That's what I call customer service! Another time, with another Cadillac, the battery went bad when my wife was taking her mother to an appointment,(her mother was on oxygen and only had 2 hours left on her tanks)when they realized they were stuck. She called Coulter, and they had a new battery installed in less than an hour, and they were 30 miles away! So, they were able to get home in plenty of time to change out the tanks. That was a real lifesaver, literally! More

Took my 1998 Buick Park Avenue in for air conditioning repair. Dealt with Brad Majercin, Assistant Service Manager. Was originally told repair to A/C unit and replacement of fuel lines would cost over $ repair. Dealt with Brad Majercin, Assistant Service Manager. Was originally told repair to A/C unit and replacement of fuel lines would cost over $1,700. After the car was repaired, I was told that they were able to save me a lot of money because they were able to repair an existing part rather than replacing it with a new one. Also, it turned out only one of two fuel lines thought to have been defective actually was. final bill was just over $900--or almost half of what I had expected to pay. I appreciate the honest effort to save me money on the repair of this high-mileage vehicle. Rob Bohannan More

I have used this dealership consistently for service since I purchased the vehicle there and have always been treated with courtesy, fairness, and speedy service. since I purchased the vehicle there and have always been treated with courtesy, fairness, and speedy service. More

Great service and attention to detail. Joe was very thorough and followed through on all my requests. I will use the dealership again for both my vehicles. Thanks, MD. thorough and followed through on all my requests. I will use the dealership again for both my vehicles. Thanks, MD. More

Rich is knowledgeable, thorough, and efficient. I always get great service on my 2009 Pontiac G8 GT at Coulter Cadillac and this visit was no exception. Rich Garrick provides great service.. get great service on my 2009 Pontiac G8 GT at Coulter Cadillac and this visit was no exception. Rich Garrick provides great service.. More