Coulter Cadillac Buick GMC - Service Center

I recently had an issue with my Cadillac leaking coolant. I had the pleasure of working with Edward Stralko in the past and was pleased to have him take care of my misfortune once again. My repair was taken I had the pleasure of working with Edward Stralko in the past and was pleased to have him take care of my misfortune once again. My repair was taken care of in a timely manner and returned to me looking like it just came off the showroom floor! Ed is a definate asset to the Coulter Organization! More

I initially brought my car to Coulter to deal with an air bag issue. Ed Stralko addressed this issue efficiently and with a courteous manner. He followed up with me afterward to make sure the matter was ta bag issue. Ed Stralko addressed this issue efficiently and with a courteous manner. He followed up with me afterward to make sure the matter was taken care of to my satisfaction. Soon after I was hit by another driver and required some body work. I brought my car to Coulter to have it done since I had had such a positive experience with Ed. In this case, Bob Westerholm was my point of contact. I found Bob to be friendly but when I came to pick up my car the body work was incomplete. I kept having to call Bob to find out when it would be finished. He kept telling me he would look into it and call me back but never did. After a few months of this I finally called Ed Stralko and asked for his help. Again, he took care of the issue immediately. He made it as convenient as possible for me which I greatly appreciated. I would definitely bring my car back to Coulter if the need arose but only if Ed Stralko was the one I was dealing with!! More

Joe was very professional and courteous. He explained in detail the service that was done on my STS. Took less than 25 minutes from the time I dropped my car off to get to my work place. Job well done. detail the service that was done on my STS. Took less than 25 minutes from the time I dropped my car off to get to my work place. Job well done. Sebastian Avery More

Warranty work with a loaner car provided. Very smooth experience and they kept me informed and up to date. Our DTS was beautiful when returned to us. experience and they kept me informed and up to date. Our DTS was beautiful when returned to us. More

My wife was promised that the labour to replace our right rear Saturn taillight would be at a very low price. Seth got to work right away, while I went to the new car showroom and the resale lot to look at rear Saturn taillight would be at a very low price. Seth got to work right away, while I went to the new car showroom and the resale lot to look at supercharged Cadillacs and Corvettes. When I returned, he had finished and checked to see that the new taillight functioned properly. Imagine my surprise when I was told that the labour would be comped on the Saturn because of our previous visit where we had its fuel pump replaced! When it comes time for a respray on our Saturn, I will definitely get an estimate from them and have all of my oil changes done there. This is why they have been in business so long. More

The employees were very nice and helpful. Eddie Stralko truly helped me during the visit and took care of my issue promptly, they did not make me wait for my issue to be fixed. They quickly provided a temp truly helped me during the visit and took care of my issue promptly, they did not make me wait for my issue to be fixed. They quickly provided a temporary vehicle and worked around my schedule when it came to returning it. More

Our steering wheel adjuatment control was broken. Edward Stralko found the problem immediately, ordered the new part because a replacement was not in stock, advised us that it would take about 7 days and th Stralko found the problem immediately, ordered the new part because a replacement was not in stock, advised us that it would take about 7 days and that he would call us upon arrival. The part arrived in 3 days. Edward called us and arranged the inatallation the same day. He was courteous, friendly and most efficient. He is certainly a credit to the Coulter Cadillac organization Thank you. Mr % Mrs Thomas M Eldridge More

While visiting the Phoenix area from Texas, I had a While visiting the Phoenix area from Texas, I had a headlight issue and went online to select the nearest GMC dealership to where I was staying. Tha While visiting the Phoenix area from Texas, I had a headlight issue and went online to select the nearest GMC dealership to where I was staying. That led me to Coulter, and I couldn't have been more pleased. The service was excellent...I arrived mid-afternoon, and because the work couldn't be completed that day, I was given a beautiful loaner car. The next day, I was contacted when my vehicle was ready -- ahead of the projected time -- and was treated so nicely when I returned to the dealership. When I arrived, my representative, Kent Scott, was busy with another customer, and I must have been approached by three or four other service representatives offering help while I was waiting. The experience with Coulter couldn't have been better, and I thank them so much for taking such good care of a visitor to their beautiful city. More

Wow, under-promise and over-deliver, Service is wonderful and I'd recommend them to ANYONE! They took care of my needs and did it in a professional and INEXPENSIVE way. Thanks Joe! and I'd recommend them to ANYONE! They took care of my needs and did it in a professional and INEXPENSIVE way. Thanks Joe! More

Ed Stralko was very good about keeping in contact with me so I knew what to expect regarding my car repairs. The car repairs were completed timely and looked great when done. Thank you! so I knew what to expect regarding my car repairs. The car repairs were completed timely and looked great when done. Thank you! More