Coulter Cadillac Buick GMC - Service Center

I only go to Coulter for all of my automotive service needs for my Cadillac. I have always been pleased with the service I've received. My most recent visit was to replace wheels and tires that were st needs for my Cadillac. I have always been pleased with the service I've received. My most recent visit was to replace wheels and tires that were stolen from my vehicle. When I picked up my vehicle it looked great as it had been washed/cleaned inside and out. Coulter always goes above and beyond. I highly recommend them. More

Today unfortunately my car broke down very close to the Coulter Cadillac dealership. However I was fortunate enough to speak with Edward Stralko with regards to my car troubles, and even though I was not a Coulter Cadillac dealership. However I was fortunate enough to speak with Edward Stralko with regards to my car troubles, and even though I was not a paying customer or Cadillac owner, Mr. Stralko went above and beyond to assist me. He was extremely professional and courteous, and not only did he provide me with pertinent and helpful information, but he also took it upon himself to ensure that my car was towed to my local dealership so that I could go to work. My morning would have been exponentially more stressful had Mr. Stralko not helped me. The fact that he went to so much trouble to help a non-paying customer speaks volumes to his character. I am extremely grateful for his assistance. More

We purchased a 2011 Buick Regal with the help of Roger Farney. We came away from the purchasing experience very pleased. Since the purchase, Roger Farney has taken us under his wing and has made sure that Farney. We came away from the purchasing experience very pleased. Since the purchase, Roger Farney has taken us under his wing and has made sure that our sevice after the purchase has also been positive and helpful. Some one backed into the car in a parking lot and we took the vehicle to Coulter for repairs. There, Amy Mulstay made sure that the experience was was positive. They were prompt and the car came out looking great. When I picked up the car it had been fully detailed and looked better than new. More

We purchased our Cadillac from Coulter and they have serviced our car, both auto service and auto body since. Coulter's service is the best auto service we have ever experienced anywhere. All service serviced our car, both auto service and auto body since. Coulter's service is the best auto service we have ever experienced anywhere. All service starts with John Thaxton, our service representative, who has become more of a very good acquaintance than just a customer service rep. This time our needs were for body work as I had an altercation with a concrete curb which badly damaged the lower portion of the right rear door. John introduced me to Patrick Sullivan who in turn introduced me to Amy Mulstay, a body shop advisor. Her estimate was below what I had expected. The work was done in a timely fashion and was perfect, both to the actual body work and to the matching of the paint color. It was another pleasent experience with Coulter, from John to Patrick and then to Amy and even to Bridget, the new receptionist. Robert O'Leary More

Edward, was terrific, very professional, knoweldgeable, friendly, personalable, and is just a good man. Edward answered all my questions, explained to me what and how all the tech. works in my Buick. He sh friendly, personalable, and is just a good man. Edward answered all my questions, explained to me what and how all the tech. works in my Buick. He showed me and explained to me what was all in volved in and where the Dupont service was applied and its benefits. I have to tell you that my experenices at Coulter Cadilliac have all been very plesant and informitive,with employees like Edward I can see why. Thank You W. Jeffrey Fraser 602-561-1409 More

My experience with Seth Greenwood was extremely pleasant. He was tremendously helpful and went above and beyond with helping me with all of my follow up questions. I was extremely pleased with the level of s He was tremendously helpful and went above and beyond with helping me with all of my follow up questions. I was extremely pleased with the level of service I received and would gladly recommend this company to anyone who asked. Regards, Justin Garner More

I purchased my new SRX in the Spring of 2010 from Coulter Cadillac. At the time I was quite satisfied with the quality of the vehicle, the sales team, and the subsequent service. I moved to Denver, Co. i Cadillac. At the time I was quite satisfied with the quality of the vehicle, the sales team, and the subsequent service. I moved to Denver, Co. in the Fall of 2010 and had occasion to seek service at my local Cadillac dealer, Rickenbacher Cadillac. All service was performed flawlessly thanks to service director, Norm. When I had a problem with the chrome finish on my wheels and lower trim, I personally contacted the service manager, Blaze. He patiently listened to my concerns and told me he would contact the regional Cadillac representative and get back to me promptly. Several days later, Blaze called me and informed me that Cadillac would replace all of the parts in question at their expense where ever I would like the service performed. As I had returned the vehicle to Phoenix, I elected to have my original dealership, Coulter Cadillac, do the work. I contacted Coulter Cadillac Service Manager, Jon Thorne, who entrusted this task to his ever able assistant, Ed Stralko. As all Cadillac personnel preceding him, Ed was extremely professional and to the utmost helpful. He continued to make this entire process as easy on me as possible, demonstrating that the total Cadillac experience is luxury, from the quality of the product, to the exceptional customer service. More

I purchased my 09 Corvette from Coulter so I took it back there when I needed some warranty work. Ed arranged a day and time to bring it in and gave it the appropriate care while it was in the dealership. T there when I needed some warranty work. Ed arranged a day and time to bring it in and gave it the appropriate care while it was in the dealership. The repair was completed early and the work was done perfectly. Ed is not only very courteous but also very professional and looks after every detail of the service experience. Thanks for going the extra mile ED! More

I took my car in - was later due to traffic - and Mr. Sralko was courteous and got me on my way with a loaner so I could make my meeting. he also helped me with directions from the dealer to my meeting a Sralko was courteous and got me on my way with a loaner so I could make my meeting. he also helped me with directions from the dealer to my meeting area. when I returned to pick up the car, he went over how to take care of it and answered my questions professionally and with "no question is too trivial" attitude. With my new car, I asked Mr. Sralko is he can be the go-to guy for my new Verano and he said of course. Great service and manner. More

I had a wonderful experience with Coulter Cadillac the week prior. From the time of my phone call to inquire for an appointment time and service, the receptionist was very polite and anxious to help me, u week prior. From the time of my phone call to inquire for an appointment time and service, the receptionist was very polite and anxious to help me, upon me telling her about my challenege she confirmed that they would absolutely get me in right away as this was an emergency. I spoke with my service rep Mr. Joe Helms who was very coruteous and professional and assured me I was in good hands and they would figure out what was wrong with my vehichle. He was kind enought o extend an offer for the complimentary multi point inspection in which I had inquired about as this was an offer for the week following which I had recieved via the mail, and was glad he honored this while also providing me with a free emergency kit. He checked in with me regularly throughout the day to let me know how things were looking and let me know where they were at in the process of testing the car for various problems. I took the shuttle service provided by Coulter to work and found Chase to be very charming, and quite a gentleman. Chris picked me up from work that evening and was nothing less than kind and professional. both of them made the drive to retrieve my car very enjoyable and they both are so respectful & reliable. I have always gone to the Tempe dealership in which I love working with Glenn Cabel as he is phenomenal, however due to geographical reasons have now begun servicing my vehichle at Coulter Cadillac, and am very pleased that the service is just as top notch as it has been at the Tempe Coulter. I will definitely be back. More