Coulter Cadillac Buick GMC - Service Center

This was body work for a not-at-fault accident. Even though the responsible insurance company, Liberty Mutual, wasn't the most cooperative in processing the claim, Amy kept on them to get the claim appr though the responsible insurance company, Liberty Mutual, wasn't the most cooperative in processing the claim, Amy kept on them to get the claim approved so the repairs could be done as soon as possible and always kept us informed of the progress. She even directed us to a closer rental car company than the one recommended by the insurance company. Amy was very professional, courteous and personable in all our dealings with her. More

Amy was extremely helpful, courteous and friendly. She provided insight on making my collision experience the least stressful for all the parties involved. Her solution was the least intrusive into my li provided insight on making my collision experience the least stressful for all the parties involved. Her solution was the least intrusive into my life and very cost effective for the other party. I keep coming back to Coulter Collision Center because the experience and results are always great. More

Amy Mulstay was fantastic to deal with. Her customer service was excellent and she had me in and out in no time. She made my body shop experience that much better. Thanks Amy! service was excellent and she had me in and out in no time. She made my body shop experience that much better. Thanks Amy! More

Tom came to our house to set up our garage door activation key on our new Escalade. He was promp, very friendly, nice just like good customer service should be. activation key on our new Escalade. He was promp, very friendly, nice just like good customer service should be. More

I was very pleased with follow up and status calls regarding the repairs on my buick. I also purchased the car from Dureen Olson. She was also very helpfull and always remembers me when I come fore regarding the repairs on my buick. I also purchased the car from Dureen Olson. She was also very helpfull and always remembers me when I come fore service. More

Service was exceptionally friendly and helpful. Price was typically high for a dealer owned body shop. Amy was persistent with the insurance company. Again, very helpful. was typically high for a dealer owned body shop. Amy was persistent with the insurance company. Again, very helpful. More

I only go to Coulter for all of my automotive service needs for my Cadillac. I have always been pleased with the service I've received. My most recent visit was to replace wheels and tires that were st needs for my Cadillac. I have always been pleased with the service I've received. My most recent visit was to replace wheels and tires that were stolen from my vehicle. When I picked up my vehicle it looked great as it had been washed/cleaned inside and out. Coulter always goes above and beyond. I highly recommend them. More

Today unfortunately my car broke down very close to the Coulter Cadillac dealership. However I was fortunate enough to speak with Edward Stralko with regards to my car troubles, and even though I was not a Coulter Cadillac dealership. However I was fortunate enough to speak with Edward Stralko with regards to my car troubles, and even though I was not a paying customer or Cadillac owner, Mr. Stralko went above and beyond to assist me. He was extremely professional and courteous, and not only did he provide me with pertinent and helpful information, but he also took it upon himself to ensure that my car was towed to my local dealership so that I could go to work. My morning would have been exponentially more stressful had Mr. Stralko not helped me. The fact that he went to so much trouble to help a non-paying customer speaks volumes to his character. I am extremely grateful for his assistance. More

We purchased a 2011 Buick Regal with the help of Roger Farney. We came away from the purchasing experience very pleased. Since the purchase, Roger Farney has taken us under his wing and has made sure that Farney. We came away from the purchasing experience very pleased. Since the purchase, Roger Farney has taken us under his wing and has made sure that our sevice after the purchase has also been positive and helpful. Some one backed into the car in a parking lot and we took the vehicle to Coulter for repairs. There, Amy Mulstay made sure that the experience was was positive. They were prompt and the car came out looking great. When I picked up the car it had been fully detailed and looked better than new. More

We purchased our Cadillac from Coulter and they have serviced our car, both auto service and auto body since. Coulter's service is the best auto service we have ever experienced anywhere. All service serviced our car, both auto service and auto body since. Coulter's service is the best auto service we have ever experienced anywhere. All service starts with John Thaxton, our service representative, who has become more of a very good acquaintance than just a customer service rep. This time our needs were for body work as I had an altercation with a concrete curb which badly damaged the lower portion of the right rear door. John introduced me to Patrick Sullivan who in turn introduced me to Amy Mulstay, a body shop advisor. Her estimate was below what I had expected. The work was done in a timely fashion and was perfect, both to the actual body work and to the matching of the paint color. It was another pleasent experience with Coulter, from John to Patrick and then to Amy and even to Bridget, the new receptionist. Robert O'Leary More