Coulter Cadillac Buick GMC - Service Center

I don't know where to start about my experience with Coulter or Amy Mulstay, but I'll start with WOW! Amy and her team set the bar for service, quality, friendliness, satisfaction & follow through so hi Coulter or Amy Mulstay, but I'll start with WOW! Amy and her team set the bar for service, quality, friendliness, satisfaction & follow through so high and leaped above it. From the moment I drove in and met with Amy I felt like I had met a long lost friend, we joked, laughed & had fun but she took my situation seriously. More

WHAT A GREAT EXPERIENCE. My car was returned to new condition for the repair of the bumper in a parking lot accident. The courtesy, professionalism and value reflected by Amy on behalf of Coulter refl condition for the repair of the bumper in a parking lot accident. The courtesy, professionalism and value reflected by Amy on behalf of Coulter reflects the true values of service professional. Coulter was my first choice, and I did NOT bid out the work. I was looking for the highest quality of work, and I was delighted at the price. The estimate was detailed and easy to understand. My recommendation, is "ASK FOR AMY" and make Coulter your only choice for Service! More

Amy was professional, prompt and friendly. Although the wrong part was ordered, she immediately resolved the issue by obtaining the right part on the same day. It was installed within a few hours and even wrong part was ordered, she immediately resolved the issue by obtaining the right part on the same day. It was installed within a few hours and even though I had to return again to complete the repiar, it was a pleasure dealing with her. More

I am 85 years old and have puchased and driven General Motors Cars all my life. My current Cadillac I purchased from Coulter Cadillac. Our salesman was Bill Jurczak who I have recommeded to many of my fr Motors Cars all my life. My current Cadillac I purchased from Coulter Cadillac. Our salesman was Bill Jurczak who I have recommeded to many of my friends. Recently a women backed into my car damaging the right front door. I visited with Bill and he said that the Coulter Body shop is by far better than any in the area. I enter the Body Shop and a very pleasant young lady named Amy Mulstay greeted me immediately. She looked at the damage and said she will make a preliminary estimate. She escorted my wife and I to the lounge to have coffee and donuts. When she returned I told her that we were in a parking lot at the hospital and the lady admitted that she did not look back to see that the area was clear. She said that she just purchased new insurance and did not want to use her insurance. She said she would pay for the damage with her credit card. From that point on I knew I was in good hands. Amy telephoned the lady and got the information necessary for payment Amy took charge and did eveything that was needed and she truly was wonderful. I was called when the repairs were completed and I again have my beautiful Cadillac. The repares, the painting and the cleaning of the car was absolutely terific. Louisa and I thank this great Dealership and the wonderful caring staff. Louisa and Gene Amoe More

we had a major problem with our ins. co. amy was very helpfull and always called me and kept me imformed . she made our experience alot better . and since our ins. co. kept messing up amy took care of th helpfull and always called me and kept me imformed . she made our experience alot better . and since our ins. co. kept messing up amy took care of the problem . she is a great addition to your co. thx again . terry roberts More

Amy was friendly and professional.She explained the work to be done, how the insurance would be contacted.She called the rental car company to pick me up, called back to keep me up to date of the work. Ever to be done, how the insurance would be contacted.She called the rental car company to pick me up, called back to keep me up to date of the work. Everything was very smooth and stress free.Good experience. Thank you Amy. Simone Ossipov More

I Brought my car into Coulter Cadillac after I was in an accident. The staff was friendly, nice and consistent. They had kept me up to date on what was going on with all repairs. They had also got my car re accident. The staff was friendly, nice and consistent. They had kept me up to date on what was going on with all repairs. They had also got my car repaired before the time given. I would definatly recommend this place to anyone that needs repairs. More

Amy is a wonderful person to deal with, friendly, helpful & knowledgeable. You are fortunate to have her. She escorted me to the vehicle on 2 separate occasions, provided bags for me to put belongings in and & knowledgeable. You are fortunate to have her. She escorted me to the vehicle on 2 separate occasions, provided bags for me to put belongings in and removed license plates and gave to me. It was all extremely time effective. Many thanks to her More

My GMC Acadia was rear ended on I10. When I spoke with my insurance company about the accident, they recommended I use a repair company of their choice. I refused their offer. I bought my GMC Acadia fro my insurance company about the accident, they recommended I use a repair company of their choice. I refused their offer. I bought my GMC Acadia from Coulter on Camelback & their service has been fantastic from the day I drove it home. I called Coulter to schedule my repair appointment & spoke with Amy Mulstay. She not only scheduled my repair appointment, she also scheduled to have my rental car pickup moved to the Enterprise Leasing Company across the street from her. During the time Coulter had my GMC Acadia, Amy called me almost daily with updates. Amy Mulstay is the best good will ambassador Counter has! Thank you Amy for making my experience with Coulter the best possible! More

Nice people, they washed and vacuum cleaned my car before returning it. Can't say anything about the prices as my auto insurance paid for most of the work so I didn't concern myself with that. returning it. Can't say anything about the prices as my auto insurance paid for most of the work so I didn't concern myself with that. More