Coulter Cadillac Buick GMC - Service Center

I drive a 2011 Cadillac SRX. The battery went bad and I had a service tech come by. His name is Tom Munoz. He quickly identified that my battery was gone and he quickly and professionally replaced it for f had a service tech come by. His name is Tom Munoz. He quickly identified that my battery was gone and he quickly and professionally replaced it for free. What a nice guy! Thanks Tom and Thanks Coulter! Chris Renner - Happy Caddy Owner More

My first service experience at Coulter was an extremely positive one. Edward Stralko wnet out of his way to ensure my needs were addressed and that I was not inconvenienced. I would recommend this service positive one. Edward Stralko wnet out of his way to ensure my needs were addressed and that I was not inconvenienced. I would recommend this service dealer to others based on my experience. Thanks Ed! More

I went to the Auto Body shop to get my truck fixed and they were very frendly and helpful. My truck looks great, and they answered all my questions. I would recomend this body shop to anyone. they were very frendly and helpful. My truck looks great, and they answered all my questions. I would recomend this body shop to anyone. More

Excellent service on my repair of my rear bumper on my hummer H2. Were able to arrange a ride to work and back to the dealership to pick up my Huimmer when the work was completed. A+ for all the hard work hummer H2. Were able to arrange a ride to work and back to the dealership to pick up my Huimmer when the work was completed. A+ for all the hard work they did. More

I don't know where to start about my experience with Coulter or Amy Mulstay, but I'll start with WOW! Amy and her team set the bar for service, quality, friendliness, satisfaction & follow through so hi Coulter or Amy Mulstay, but I'll start with WOW! Amy and her team set the bar for service, quality, friendliness, satisfaction & follow through so high and leaped above it. From the moment I drove in and met with Amy I felt like I had met a long lost friend, we joked, laughed & had fun but she took my situation seriously. More

WHAT A GREAT EXPERIENCE. My car was returned to new condition for the repair of the bumper in a parking lot accident. The courtesy, professionalism and value reflected by Amy on behalf of Coulter refl condition for the repair of the bumper in a parking lot accident. The courtesy, professionalism and value reflected by Amy on behalf of Coulter reflects the true values of service professional. Coulter was my first choice, and I did NOT bid out the work. I was looking for the highest quality of work, and I was delighted at the price. The estimate was detailed and easy to understand. My recommendation, is "ASK FOR AMY" and make Coulter your only choice for Service! More

Amy was professional, prompt and friendly. Although the wrong part was ordered, she immediately resolved the issue by obtaining the right part on the same day. It was installed within a few hours and even wrong part was ordered, she immediately resolved the issue by obtaining the right part on the same day. It was installed within a few hours and even though I had to return again to complete the repiar, it was a pleasure dealing with her. More

I am 85 years old and have puchased and driven General Motors Cars all my life. My current Cadillac I purchased from Coulter Cadillac. Our salesman was Bill Jurczak who I have recommeded to many of my fr Motors Cars all my life. My current Cadillac I purchased from Coulter Cadillac. Our salesman was Bill Jurczak who I have recommeded to many of my friends. Recently a women backed into my car damaging the right front door. I visited with Bill and he said that the Coulter Body shop is by far better than any in the area. I enter the Body Shop and a very pleasant young lady named Amy Mulstay greeted me immediately. She looked at the damage and said she will make a preliminary estimate. She escorted my wife and I to the lounge to have coffee and donuts. When she returned I told her that we were in a parking lot at the hospital and the lady admitted that she did not look back to see that the area was clear. She said that she just purchased new insurance and did not want to use her insurance. She said she would pay for the damage with her credit card. From that point on I knew I was in good hands. Amy telephoned the lady and got the information necessary for payment Amy took charge and did eveything that was needed and she truly was wonderful. I was called when the repairs were completed and I again have my beautiful Cadillac. The repares, the painting and the cleaning of the car was absolutely terific. Louisa and I thank this great Dealership and the wonderful caring staff. Louisa and Gene Amoe More

we had a major problem with our ins. co. amy was very helpfull and always called me and kept me imformed . she made our experience alot better . and since our ins. co. kept messing up amy took care of th helpfull and always called me and kept me imformed . she made our experience alot better . and since our ins. co. kept messing up amy took care of the problem . she is a great addition to your co. thx again . terry roberts More

Amy was friendly and professional.She explained the work to be done, how the insurance would be contacted.She called the rental car company to pick me up, called back to keep me up to date of the work. Ever to be done, how the insurance would be contacted.She called the rental car company to pick me up, called back to keep me up to date of the work. Everything was very smooth and stress free.Good experience. Thank you Amy. Simone Ossipov More