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Coulter Cadillac Buick GMC - Service Center

Phoenix, AZ

4.4
200 Reviews

200 Reviews of Coulter Cadillac Buick GMC - Service Center

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November 30, 2012

I brought my 2011 Ford Flex Limited to Coulter after someone backed a large SUV into the side of it while it was parked. The damage was pretty severe because they hit directly between the driver side fr More

by Atomik81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Santomeno
Nov 30, 2012 -

Coulter Cadillac Buick GMC responded

First of all, we're happy to know you're OK. A car accident can be a stressful thing to deal-with. Thank you for your kind words about Jay and Patrick. They work hard to have a happy outcome as you described. Happy Holidays! Tony Komadina, GM

November 07, 2012

Tom came to my home in a very timely manner and programmed my garage door opener to my car. He was friendly and very helpful with other questions I had also. I am very pleased with this dealershi More

by nancydyck0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Munoz
Nov 07, 2012 -

Coulter Cadillac Buick GMC responded

That's part of the service! Our Roadside Assistance vehicle travel the city helping our customers...even programming garage doors and gates. Thanks for your business! Tony Komadina, GM

November 02, 2012

Used the roadside assistance for the first time and was very happy. Tom should up fast and was very nice and helpful. He had me on my way in no time. Thank you! More

by bpetronzio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TomMunoz
Nov 02, 2012 -

Coulter Cadillac Buick GMC responded

Great! Glad to hear we could get you back on the road quickly! As they say, it's part of the service! Tony Komadina, GM

October 31, 2012

I had an alarm issue on a car bought elseware, E said bring it in and we will look at it. 20 minutes later my car was returned to me done. Ed was extremely helpful and knowledgable, besides being courteo More

by diannebrockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Oct 31, 2012 -

Coulter Cadillac Buick GMC responded

Next time...buy from us! Thank you for the kind words. We always try to do the right thing. Glad to hear we got you fixed up! Tony Komadina, GM

October 09, 2012

I purchased my vehicle used (sorry pre-owned) from Coulter. I have taken it back several times for some small repair items. Every time I've taken it in I have dealt with Ed Stralko a have come away ex More

by eddie44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Oct 15, 2012 -

Coulter Cadillac Buick GMC responded

Sorry to hear you've had some issues, but as you've seen, we talek care of the little stuff, no hassle. Thanks again for your business! Tony Komadina, GM

October 07, 2012

All of your staff worked professionally and quickly to repair my car. They were friendly and upbeat. I am really pleased with the service and would recommend them to any of my family and friends. Thank More

by stinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Jay and Seth, Seth Greenwood, Jay Santomeno
Oct 15, 2012 -

Coulter Cadillac Buick GMC responded

We have some of the best service techs is the business. Glad to hear you're back on the road! Tony Komadina, GM

September 13, 2012

I drive a 2011 Cadillac SRX. The battery went bad and I had a service tech come by. His name is Tom Munoz. He quickly identified that my battery was gone and he quickly and professionally replaced it for f More

by bubba67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Munoz, Edward T. Stralko II
Sep 13, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for the compliment! Our roadside service runs 24/7 for exactly the reason you called us. Thanks again! Tony Komadina, GM

September 07, 2012

My first service experience at Coulter was an extremely positive one. Edward Stralko wnet out of his way to ensure my needs were addressed and that I was not inconvenienced. I would recommend this service More

by bhudso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Sep 07, 2012 -

Coulter Cadillac Buick GMC responded

We appreciate you trusting us with your Mercedes. We've been selling and servicing luxury cars for almost 90 years, so why not? We thank you for your business! Tony Komadina, GM

August 22, 2012

I went to the Auto Body shop to get my truck fixed and they were very frendly and helpful. My truck looks great, and they answered all my questions. I would recomend this body shop to anyone. More

by Ligia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Greenwood, Jay Santomeno
Aug 23, 2012 -

Coulter Cadillac Buick GMC responded

Tell your friends! We have one of the best shops in town, and our staff is first-class. Thanks for saying so! Tony Komadina, GM

August 21, 2012

Excellent service on my repair of my rear bumper on my hummer H2. Were able to arrange a ride to work and back to the dealership to pick up my Huimmer when the work was completed. A+ for all the hard work More

by n.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Mulstay and Seth Greenwood, Seth Greenwood
Aug 23, 2012 -

Coulter Cadillac Buick GMC responded

You are welcome! We know you were very patient with time time it took, so thanks back at you! Don't forget, we are an athorized Hummer service dealer. We can help there too! Tony Komadina, GM

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