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Coulter Cadillac Buick GMC - Service Center

Phoenix, AZ

4.2
204 Reviews

204 Reviews of Coulter Cadillac Buick GMC - Service Center

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December 13, 2012

I had to take my Escalade in for service and body work. My service consultant, Rich Garrick arranged for a courtesy car while the body work was being done. Seth Greenwood at the body shop was very courteou More

by aznative39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II, Seth Greenwood
Dec 19, 2012 -

Coulter Cadillac Buick GMC responded

Great! Glad to know we did everything needed, and in a prompt and courteous way! Thank you for the comments and your business! Tony Komadina, GM

December 06, 2012

Coulter Cadillac on Camelback provides quality service at a good price! I like that the dealership seems to keep their employees and they warranty their service. More

by Nita Erwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Thorne, Edward T. Stralko II, Jim Wright, Seth Greenwood
Dec 06, 2012 -

Coulter Cadillac Buick GMC responded

You bet! We try to do everything you said, everytime. All the best to you! Tony Komadina, GM

December 06, 2012

A few weeks ago I was experiencing car troubles and I was A few weeks ago I was experiencing car troubles and I was well over due for maintenance. I had been referred here by a few friends that hav More

by WheelsgivemeDeals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Dec 06, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for the comments. we share your enthusiasm for Ed and his customer-care skills. We'd like to think we have a dealership full of Eds! Thanks again! Tony Komadina, GM

December 05, 2012

We recently purchased a vehicle from Coulter and had some issues. We worked with Edward Stralko and he addressed these issues in a timely manner. He has always been friendly and in the future we will contin More

by CarServiceReview
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Dec 06, 2012 -

Coulter Cadillac Buick GMC responded

We appreciate you comments about Ed. The rest of our staff works equally hard to make things go right for our customers. We thank you for your patronage. Tony Komadina, GM

November 30, 2012

I brought my 2011 Ford Flex Limited to Coulter after someone backed a large SUV into the side of it while it was parked. The damage was pretty severe because they hit directly between the driver side fr More

by Atomik81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Santomeno
Nov 30, 2012 -

Coulter Cadillac Buick GMC responded

First of all, we're happy to know you're OK. A car accident can be a stressful thing to deal-with. Thank you for your kind words about Jay and Patrick. They work hard to have a happy outcome as you described. Happy Holidays! Tony Komadina, GM

November 07, 2012

Tom came to my home in a very timely manner and programmed my garage door opener to my car. He was friendly and very helpful with other questions I had also. I am very pleased with this dealershi More

by nancydyck0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Munoz
Nov 07, 2012 -

Coulter Cadillac Buick GMC responded

That's part of the service! Our Roadside Assistance vehicle travel the city helping our customers...even programming garage doors and gates. Thanks for your business! Tony Komadina, GM

November 02, 2012

Used the roadside assistance for the first time and was very happy. Tom should up fast and was very nice and helpful. He had me on my way in no time. Thank you! More

by bpetronzio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TomMunoz
Nov 02, 2012 -

Coulter Cadillac Buick GMC responded

Great! Glad to hear we could get you back on the road quickly! As they say, it's part of the service! Tony Komadina, GM

October 31, 2012

I had an alarm issue on a car bought elseware, E said bring it in and we will look at it. 20 minutes later my car was returned to me done. Ed was extremely helpful and knowledgable, besides being courteo More

by diannebrockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Oct 31, 2012 -

Coulter Cadillac Buick GMC responded

Next time...buy from us! Thank you for the kind words. We always try to do the right thing. Glad to hear we got you fixed up! Tony Komadina, GM

October 09, 2012

I purchased my vehicle used (sorry pre-owned) from Coulter. I have taken it back several times for some small repair items. Every time I've taken it in I have dealt with Ed Stralko a have come away ex More

by eddie44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Oct 15, 2012 -

Coulter Cadillac Buick GMC responded

Sorry to hear you've had some issues, but as you've seen, we talek care of the little stuff, no hassle. Thanks again for your business! Tony Komadina, GM

October 07, 2012

All of your staff worked professionally and quickly to repair my car. They were friendly and upbeat. I am really pleased with the service and would recommend them to any of my family and friends. Thank More

by stinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Jay and Seth, Seth Greenwood, Jay Santomeno
Oct 15, 2012 -

Coulter Cadillac Buick GMC responded

We have some of the best service techs is the business. Glad to hear you're back on the road! Tony Komadina, GM

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