Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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The best of the best My car buying experiences up until walking into Coulter Cadillac consisted of high pressure sales-people, constant anxiety and the feeling that I was My car buying experiences up until walking into Coulter Cadillac consisted of high pressure sales-people, constant anxiety and the feeling that I was not getting a good deal. Well that has all changed. We worked with Bill and Debbie and they have shattered every previous stereotype I held in regards to used car sales. Both Bill and Debbie made our experience at Coulter Cadillac painless. I left their location feeling like I was truly taken care of and that I got a great deal on the exact car I wanted. Bill has a wealth of knowledge and did not pursue the high pressure sales tactics I am used to. Debbie has been doing financing for quite awhile and you can tell. Her expertise and knowledge made the financing process almost enjoyable. I would highly recommend this dealership to ANYONE! More
Wonderful experience!! Probably like most folks out there I truly dislike car shopping, but I have to say my car buying experience with Bill Jurczak was great!! He did not Probably like most folks out there I truly dislike car shopping, but I have to say my car buying experience with Bill Jurczak was great!! He did not pressure me to buy the car I ended up buying (which i LOVE by the way), and he made my car buying very pleasant for a surprising change!! Thank you!! Also, Mike Kemp was very nice and made the financing much easier than I anticipated. He explained what i was signing in detail and made sure i understood. Overall my car buying experience at Coulter Cadillac was great!! More
2005 GTO Purchase I was looking high and low for a 2005 GTO that was in great condition with no kiddie mods or had been abused. This being a big V8 car that is not easy I was looking high and low for a 2005 GTO that was in great condition with no kiddie mods or had been abused. This being a big V8 car that is not easy to do. I found one advertised on the web, happened to be at a dealership, not my first choice. So went to look at it not having high hopes, but once I saw it and got the story behind the car I was sold. The car was owned by a lady that traded it in on a ctsv. The car was super clean for being a 2005. I offered a low figure initially, the sales rep Bill Jurczak knew that it would be to low and let me know. I left , however returning after seeing the other gto's in the area that were about the same price yet not near as nice. I called Bill gave him my offer and he got the aproval from is managment. Calling me back quickly, saying they could do the deal. I went down they did not mess with me on the price and the transaction was smoothest I have ever expirenced. No bickering or games, the did not toy with me what so ever. Bill was a pleasure to deal with and had some really cool stories about his time in Hawaii. They made the deal easy and even offered me a free service/oil change. The car was basically flawless, one issue was the cd player did not function. Being a "as is" purchase i located and purchased a used stock unit and called bill a month after the purchase he talked to the service manager and they will recode the unit free of charge. They did and are willing to go above and beyond even on a used car purchase. More
WOULD NOT GO ANYWHERE ELSE !!! BILL JURCZAK has always offered trusted, true, and very experienced and knowledgeable advice. This was our 9th Coulter purchase and we would not hesi BILL JURCZAK has always offered trusted, true, and very experienced and knowledgeable advice. This was our 9th Coulter purchase and we would not hesitate to come to Bill for number 10!! He is a true professional...offers customer service above and beyond...and maintains his sense of humor even in trying times! We are confident in recommending his salesmanship skills to possible new customers...always!! DEBBIE NILES has been with us through 23 years of being Coulter Cadillac customers. She is beyond helpful, patient, professional, and very proficient...she has become a cherished friend over these many years and dealings. We always come out well, get great and friendly service...and, actually, enjoy each experience!! She is our greatest reason to return again and again BRAD MAJERCIN is tops in the Service Dept.. We are always in good hands, with good advice, and good service. Brad has much expertise as well as super customer service...he knows his stuff and is efficient and prompt and friendly. All said, Coulter is the ONLY dealership we would frequent...all due to this fabulous staff!! Many thanks to ALL of you... Ray & Florence Currie More
Met with Roger Farney and was interested in a 2012 GMC Terrain. Discusssed the pricing and payment I needed. Found a Terrain and Roger said they would work out the financing. "No worries" we will make thi Terrain. Discusssed the pricing and payment I needed. Found a Terrain and Roger said they would work out the financing. "No worries" we will make this happen. They ran 5 hard credit requests on my credit because they low balled the trade-in price and need to raise the loan to cover the negative equity. Offered me 12K for my 2012 Nissan Altima with 20K miles on it and in great condition. That was about 5 - 6K less than the Kelley Blue Book posted for the same car with the same options. Had the car for 3 days when Roger called and said they couldn't do the deal. Mike Kemp just wanted to sell me an extended warranty and GAP insurance. He lacked a straight forward approach and certainly didn't the cost of financing the deal. I wouldn't recommend this dealership to anyone. If you look at their web-site all the reviews are glowing, that's because they control the information posted. Oh, did I mention the Terrain was a rental car with 29K miles on it. I found one 4K cheaper the very next day with more options and less mileage, one owner. More
In short and simple words I was helped by a professional veteran automotive consultant,Mr."DollarBill"Jurczak Friday ,March 21, 2014. I was acknowledged immediately when I entered the showroom,so appropri veteran automotive consultant,Mr."DollarBill"Jurczak Friday ,March 21, 2014. I was acknowledged immediately when I entered the showroom,so appropriately ! We put a plan forward and worked it,adjusted it,and it was a "win win", so amazing ! His team included Deborah Niles, Business Mgr. and Brad Majercin, Asst. Srvc. Mgr. Grateful and thankful to have had the experience so unique and very special ! I highly recommend the place and personnel to those choosing changes in their transportation options. May I kindly suggest a "Multi-State Automotive Consultant Hall of Fame" ? Finally permit me a delighted,excited, and thrilled patron to recommend without hesitations and reservations, Mr. "DollarBill" Jurczak be immediately inducted into the proposed "Hall of Fame" because his skills serve and have served so many others. CHEERS, CHEERS, JOYS, JOYS... More
My experience with Glenn Hiser is very good. Second vehicle I have purchased from him at your dealership. He seems honest and trustworthy and is attentive to your needs and concerns. I highly recomme vehicle I have purchased from him at your dealership. He seems honest and trustworthy and is attentive to your needs and concerns. I highly recommend your dealership to my friends and family. More
Scott Magnuson, a Coulter Cadillac staff member, alerted the sales team on my behalf about the fact that I was looking for a car and the basic terms I was looking for in a deal. I had pre-approved financin the sales team on my behalf about the fact that I was looking for a car and the basic terms I was looking for in a deal. I had pre-approved financing through USAA and it was my goal to get a car out the door for less than my bank said it was worth, which would allow me to fiance the car 100% with no money down. A trade-in came in over a subsequent weekend that was a perfect match, and Bill Jurczak gave me a call. So confident was I in Scott's recommendation of me to Bill, and Bill's efforts in finding a perfect deal, that I basically bought the car sight unseen, went in the next day to finalize everything, and drove out one happy camper. By the end of the day, 110 of my Facebook friends agreed, I got a fantastic deal on a dependable used car, worth more than I paid for it. Yay for me! Hip Hip Hoorary for Bill, Scott and the Coulter Cadillac gang! More
The Teamwork of Ed, Glenn and Rick made the entire experience flawless! Awesome experience! These 3 men exemplify what Coulter is; A Class Act. Would highly recommend! experience flawless! Awesome experience! These 3 men exemplify what Coulter is; A Class Act. Would highly recommend! More
Roger Farney has been absolutely amazing about communication and getting me into a Buick Lacrosse lease, and then assisting me with the recent purchase. He stayed in touch about maintenance of th communication and getting me into a Buick Lacrosse lease, and then assisting me with the recent purchase. He stayed in touch about maintenance of the car and was very professional and friendly to deal with. Debbie Niles obtained a better finance rate than I thought I could get and made the process both quick and easy. This is the best car dealership staff I have ever encountered! More