Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Car Buying Experience Let me start by saying that I hate buying cars. My experience with Coulter Caddilac was excellent. Dureen was the consumate professional. She showe Let me start by saying that I hate buying cars. My experience with Coulter Caddilac was excellent. Dureen was the consumate professional. She showed us how everything operated and helped get the car set up for our use. Rick Baena was a very good Business Manager in that he got down to business and worked with us to make a deal. Very good experience and I would recommend Coulter to others. More
Exceptional Working with Bo, Paul and Mike today was a pleasure, they are all true professionals and truly care about their clients. The exhibited tremendous pati Working with Bo, Paul and Mike today was a pleasure, they are all true professionals and truly care about their clients. The exhibited tremendous patience throughout the process. I have worked with Paul in the past and knew that I would be taken care of by going to Coulter. More
Great customer service I purchased my Yukon several months go through Coulter Cadillac. There were a few issues that need to be address for example the side mirror shock on I purchased my Yukon several months go through Coulter Cadillac. There were a few issues that need to be address for example the side mirror shock on the highway. I could not find the paperwork showing the promised repair and it took me several months to get the car back to them but like usual Ed in the service center remembered and was so polite. Got my car right in and made sure they had the part in stock even before I came since he knew I had little ones and couldn't wait all day for it. They fixed the mirror and detailed the car for me very quickly. Just wish I lived closer to have all my maintenance handled there. More
Best in 52 years My experience of purchasing a certified 2013 Cadillac CTS through Coulter's internet service was both efficient and excellent. The customer service I My experience of purchasing a certified 2013 Cadillac CTS through Coulter's internet service was both efficient and excellent. The customer service I was accorded by Glenn Heiser was the best I have experienced in 52 years of driving. Mr. Heiser was the model of professionalism, credibility, and literally going the "extra mile" to resolve a last minute problem. Coulter Cadillac is heads above my local dealer and was well worth the 100 mile drive. I just wish I had known of Coulter's excellent customer service prior to this first experience. The only other thing they could have done is provide me with the "employee discount", but alas, I am not an employee!!!!!! More
Purchase of 2010 SRX Purchased a 2010 Certified SRX from Wes Pogue. Very friendly and not pushy like other dealerships I had visited. Wes did his best to work with his m Purchased a 2010 Certified SRX from Wes Pogue. Very friendly and not pushy like other dealerships I had visited. Wes did his best to work with his manager to give me the best deal they could. Deborah, the business manager, was fast and efficient in getting all the paperwork together. She was even able to get a little lower interest rate with another lender. She also did not try to sell extras to me, as it was obvious I was already pushing my budget. This is a high end dealership, however I felt they worked with me to make a fair deal, within my budget. Not all expensive dealerships will do that for a customer. More
Customer Review for Allen Hall and Coulter Cadillac I had a very positive experience working with Allen and the people at Coulter. Allen is patient, friendly and knowledgeable. I looked at several cars I had a very positive experience working with Allen and the people at Coulter. Allen is patient, friendly and knowledgeable. I looked at several cars before Allen find the right one. I use Coulter for car service and find the staff greart to work with. More
BEST EXPERIENCE MY WIFE & I HAVE PURCHASED ALOT OF CARS IN OUR LIFE AND THIS WAS BY FAR THE BEST EXPERIENCE WE HAVE EVER HAD BUYING A CAR. I SAW AN ADD IN THE PAPER F MY WIFE & I HAVE PURCHASED ALOT OF CARS IN OUR LIFE AND THIS WAS BY FAR THE BEST EXPERIENCE WE HAVE EVER HAD BUYING A CAR. I SAW AN ADD IN THE PAPER FOR A NEW 2013 CADILLAC XTS THAT I THOUGHT WAS A REALLY GOOD DEAL & CALLED TO SEE IF IT WAS STILL AVAILABLE. BO BELL TOOK THE CALL, CHECKED ON IT, CALLED ME BACK, AND TOLD ME THE CAR WOULD BE READY FOR MY TEST DRIVE AT THE TIME MY WIFE & I WERE AVAILABLE TO COME DOWN. IT WAS AND WE WERE DRIVING THE CAR LESS THAN 20 MINUTES AFTER WE ARRIVED. SO WE DECIDED TO BUY TH E CAR IF ALL THE NUMBERS CHECKED OUT. THE PRICE I WAS QUOTED ON THE PHONE WAS THE SAME, NO ADD ONS, AND I WAS OFFERED A FAIR PRICE FOR OUR TRADE IN. MR BELL HANDELED EVERYTHING QUICKLY & LIKE A PRO EVEN THOUGH HE HAD ANOTHER CUSTOMER WHO NEEDED ATTENION AT THE TIME. MR. BAENA HANDELED THE PAPERWORK & AGAIN QUICK AND PAINLESS. MR. GLANS CHECKED WITH US TO MAKE SURE EVERTHING WAS GOING WELL AS WE WERE READY TO LEAVE WITH THE CAR WE WERE INFORMED THAT THE CAR HAD BEEN DETAILED & FILLED WITH FUEL, NOT SOMETHING THAT WE HAD ASKED FOR. ALSO WE WERE GIVEN AN APPLE I PAD THAT CAME WITH THE PURCHASE. ALL IN ALL A GREAT EXPERIENCE AND WOULD RECOMMEND COULTER CADILLAC AND BO BELL TO ANYONE More
Excellent Service! Allen made my experience incredibly relaxed. He is incredibly detailed and knowledgeable. Highly recommend him and Coulter. If you're looking for a Allen made my experience incredibly relaxed. He is incredibly detailed and knowledgeable. Highly recommend him and Coulter. If you're looking for a no hassle buying experience; see Allan Hall. Thank you! More
Here's a shout out to Mr. Katz! I started my search for a car at a different dealership and was so harassed that I almost gave up the idea completely until I went to Coulter. Marty I started my search for a car at a different dealership and was so harassed that I almost gave up the idea completely until I went to Coulter. Marty was beyond helpful and so kind. Not only did he provide excellent service, but he also went above and beyond to turn around my terrible experience around. Marty was honest and empathetic to my experience. I felt like I could make a decision without any pressure. Marty earned my business not by pushing me into a car but by establishing trust and caring more about my needs than getting the sale. Marty, thank you so much for being more than just a car salesman. You are a wonderful human being and that is the true cause of your success. If anyone asks where to get a great car, I'm sending them to Marty Katz over at Coulter Cadillac! More
The Coulter Car Buying Experience Mr. Hall exemplify's the Coulter car buying experience by: Listening well. Gathering pertinent information in a timely manner. Explains the opera Mr. Hall exemplify's the Coulter car buying experience by: Listening well. Gathering pertinent information in a timely manner. Explains the operation of the car in a clear and understandable way. Follows up after delivery with help and assistance. More