Coulter Cadillac Buick GMC

Allen Hall is a fantastic salesman! To say that Allen Hall is merely a salesman at Coulter Cadillac, it would be far from the truth. Allen Hall is by far one of the most genuine and cari To say that Allen Hall is merely a salesman at Coulter Cadillac, it would be far from the truth. Allen Hall is by far one of the most genuine and caring individuals both inside the dealership and outside of work. He not only believes in the vehicles he sells, he believes in the buyers as well. Allen goes above and beyond to listen to the buyers' needs and then finds them the car of their dreams. Once the car is ordered and delivered to perfection, Allen takes his time explaining every aspect of the car in detail so the buyer leaves fully equipped and without any questions. If all Cadillac dealerships had more salespeople as dedicated as Allen Hall, it would go without question that there would be more Cadillacs on the road today. More

A awesome experience This is my second car that a bought from coulter.my first was a new car ,this time a decided on previously owned .I was introduced to Bill Junczak f This is my second car that a bought from coulter.my first was a new car ,this time a decided on previously owned .I was introduced to Bill Junczak for a test drive on the car I had seen earlier in the day .I am always unsured how a salesperson is going to behave during a test drive ,Bill was a pleasure talked about all the great features ,his background and could not have been nicer .we were back at the dealership and spend a good amount of time talking about various topics ,I felt very comfortable during the whole car buying experience .When we talked about the car he was most helpful .I am totally happy with my car and had an awesome buying experience so much so that already have recommended Bill to two of my friends to go and see him.Also great follow up.Thank you. More

New Car Purchase A remarkable sales experience...easy and pleasant throughout. Dennis responded to our stated desires, showed us several vehicles, answered all questi A remarkable sales experience...easy and pleasant throughout. Dennis responded to our stated desires, showed us several vehicles, answered all questions - all without pressure. Effective and low key, we felt comfortable with him and the dealership. We went home and examined the inventory online, and we purchased a car the next day. We are proud to recommend Coulter and Dennis Starks any time. More

FRIENDLY AND HELPFUL SALESMAN Bill Jurezak was one of the most friendliest and most helpful Salesperson I have dealt with in my 30 years here in Phoenix AZ. I'm a retired GMAC empl Bill Jurezak was one of the most friendliest and most helpful Salesperson I have dealt with in my 30 years here in Phoenix AZ. I'm a retired GMAC employee and dealt with one dealer that I could call when I needed a new vehicle and he knew exactly what I wanted for the last 27 years He has now retired and I'm at a lost for my family and friends to refer to. . I feel Bill will be the one I will continue to do and refer all my friends and family to do business with. He was so helpful and spent more than enough time with me while waiting for my paperwork to sign. Being some what in the car business I know how difficult it is to have loyalty to a particular salesman as I only dealt with the dealer himself. But Bill is my Go to Man now! Thanks Bill for all your attention and time you spent with me. Debbie Ewoldt More

Dureen Olsen My experience at Coulter Cadilac was outstanding. Dureen was very helpful and accomidating. I will definately go back to Coulter and send anyone tha My experience at Coulter Cadilac was outstanding. Dureen was very helpful and accomidating. I will definately go back to Coulter and send anyone that is interested in buying a new vehicle to Dureen. More

Allen Hall is the best at what he does!! When we decided to lease a Cadillac we knew exactly who to notify, Allen Hall! We had previously purchased a Cadillac Escalade through Allen and afte When we decided to lease a Cadillac we knew exactly who to notify, Allen Hall! We had previously purchased a Cadillac Escalade through Allen and after the smooth transaction process, we knew he was the only person we wanted to help us lease our new 2014 SRX. Allen goes above and beyond "the job". Sometimes people describe purchasing a new car similar to going to the dentist.....NOT US! We tell everyone how enjoyable the experience is and how effortless Allen makes it for the customer. We love the Cadillac brand and with Allen Hall representing us, we see no reason to purchase another brand. Allen is truly the best in the business!! More

Excellent experience The recommandation was awsome, they gave us a lot of attention!! the sales rep Bo Bell was really working for us to get the best car for our needs and The recommandation was awsome, they gave us a lot of attention!! the sales rep Bo Bell was really working for us to get the best car for our needs and Paul Glans the manager has been so professional with us we do apprecialte so much we will absolutly recommand this dealer ship to all friends and families :) I'm so happy !!!! More

New 2015 GMC Yukon Denali Dureen followed up on trying to find me a new 2015 Denali. When one became available due to another customer backing out on their deal, she encourage Dureen followed up on trying to find me a new 2015 Denali. When one became available due to another customer backing out on their deal, she encouraged me to come look at it with no obligation. She stayed late on a Friday evening so my wife and I could stop by and take a look. Low pressure, honest input and we made a deal before we left that evening. She's since followed up on added accessories and made herself available for delivery and a very thorough demonstration of the features on the car. She's been very friendly, professional and helpful throughout the process. Debbie was very friendly in reviewing my financing papers and had them all ready to go when I arrived. The process was quick and she informed me of options available, several of which I added to my purchase. My overall experience was great and I will continue to service my vehicle at Coulter as I had with my previous GMC. More

Love my Cadillac!!! My husband and I just purchased our third Cadillac from Allen Hall. We wouldn't go anywhere else for our Cadillac! His customer service and knowledge My husband and I just purchased our third Cadillac from Allen Hall. We wouldn't go anywhere else for our Cadillac! His customer service and knowledge of the product is the reason why we keep coming back. He is genuine in his appreciation for the Cadillac product and it shows. Allen is very detailed and organized and makes sure you are completely satisfied with your purchase and that you are familiar with the features of the car. We also had the opportunity to meet and work with Debbie in Finance this visit. She was helpful and organized too! Had all the paperwork ready when we walked in. All in all it was a great buying experience. We will be back for our next Cadillac in a few years! More

Great job Coulter!! I'm a Sr. Manager leading an organization of over 250 IT professionals for a one of the biggest companies in the world and I'm very focused on custome I'm a Sr. Manager leading an organization of over 250 IT professionals for a one of the biggest companies in the world and I'm very focused on customer service because that's my business. As much as I liked my 2004 Silverado, and given my toys (that need hauling), I knew it was time for an upgrade. I set my eyes on the new GMC Sierras. I visited dealerships in Tucson and Phoenix and dealt with a lot of sales representatives that didn't seem (or want) to understand what I wanted and made little attempt to do so. I was a bit dejected and started looking online. I used the 'Trade in Tool' that Coulter provides to see what the value of my 2004 would be. Shortly after that I was contacted by Glenn Heiser who indicated that he'd seen my inquiry and he'd like to talk with me and about what I was looking for. At first I was a bit apprehensive, but I called Glenn back and it was immediately obvious that he was much more knowledgeable than all the other sales representatives I had dealt with at other dealerships. Most importantly HE LISTENED and understood what I was looking for. I met with Glenn down at Coulter and he took me through all the on-site inventory trying to see if there was anything that met my requirements. Glenn had the insight to know that I really was not going to find what I wanted in stock and that the only way I'd be happy is if I custom ordered what I wanted. Glenn was very patient and took me through the full process of ordering a custom vehicle. He expertly answered every question I had from the time I ordered the vehicle to the time I picked it up! Besides that he politely dealt with my continual calls for status as to when my vehicle would be delivered. Glenn also introduced me to the Service Manager whom was also very polite and friendly. I'm ecstatic with the vehicle but more importantly I think of Glenn as a friend!! More