Coulter Tempe - Service Center

Bad experience We purchased a new car from this dealership recently. The car has been back to the service dept several times for ongoing and different issues. The co We purchased a new car from this dealership recently. The car has been back to the service dept several times for ongoing and different issues. The communication was horrible with the service adviser. Left messages for the GM with no return phone calls. These people didn't want to be bothered and didn't seem concerned about the ongoing issues. After getting my car back this last time I choose to go else where to have the issues corrected properly More

Amazing Sales and Service Experience I recently purchased a 2011 certified Buick Lacrosse and I can't explain how happy I am I went to Coulter and worked with Ray Clevenger my sales perso I recently purchased a 2011 certified Buick Lacrosse and I can't explain how happy I am I went to Coulter and worked with Ray Clevenger my sales person. He was very prompt, knowledgeable and didn't pressure me. If you're looking for premium service and a premium vehicle go see Ray! More

My Service Representative, Angie Benjamin, is always very plesant when my car is brought in for regular maintenance and follows up with you.John Skoko in E-Commerce/Sales is good to work with and seriously p plesant when my car is brought in for regular maintenance and follows up with you.John Skoko in E-Commerce/Sales is good to work with and seriously puts a lot of time and effort to please. In general the dealership is very clean and wells organized and has easy access from the I10 freeway or from in town Tempe. More

My service rep, Angie Benjamin, is always very efficient and accommodating when my car goes in for regular maintenance. Recently, I needed help with some body work. The estimator, Russell Moore, contacted and accommodating when my car goes in for regular maintenance. Recently, I needed help with some body work. The estimator, Russell Moore, contacted me immediately and was out the same day at my home for the estimate, stayed in touch regularly and my car was taken care of within days. The coordinated effort to provide me with transportation to/from both to drop off my car & get me back to pick it up was timely as well as the coordinated effort with the body shop and dealer location was very reassuring and I'm very satisfied with the work. Everyone I dealt with was extremely polite, efficient and professional. Thank you, Terri Merrifield More

Excellent customer service. The service advisor (Brian Simmons) who was my point of contact was friendy, courteous and professional. We were in and out pretty fast and the waiting area was very clean and Simmons) who was my point of contact was friendy, courteous and professional. We were in and out pretty fast and the waiting area was very clean and comfortable. Our experience was very good and we will certainly be going back for all our service needs. More

Honesty goes a long way. Angie in the service, has great customer service and took care all our needs. I will refer all my friends and family to do business here. customer service and took care all our needs. I will refer all my friends and family to do business here. More

I AM A SENIOR CITIZEN AND ANGIE WAS VERY HELPFUL IN DEALING WITH ME. SHE EXPLAINED EVERYTHING IN DETAIL AND WORDS I COULD UNDERSTAND. WE DISCUSSED THE PROBLEMS AND AGREED ON THE PRICE BEFORE ACTION W DEALING WITH ME. SHE EXPLAINED EVERYTHING IN DETAIL AND WORDS I COULD UNDERSTAND. WE DISCUSSED THE PROBLEMS AND AGREED ON THE PRICE BEFORE ACTION WAS TAKEN. THE PRICE OF THE SERVICE WAS REASONABLE AND A LITTLE LESS THAN I HAD ANTICIPATED WHICH IS ALWAYS A NICE SURPRISE. I HAVE DEALT WITH COULTER BEFORE AND CERTAINLY WILL REMAIN THEIR CUSTOMER AND REFER OTHERS TO USE THEM FOR THEIR REPAIRS OR PURCHASES. THANK YOU, MARTHA W. More

they were great. made me feel like i was at home. any and tim took great care of me. great job I'LL BE BACK #8^) tim took great care of me. great job I'LL BE BACK #8^) More

Ben, our service rep, manages to schedule our SRX for service in 24 hours or less.He is always friendly, explains issues thoroughly and has our vehicle repaired in a timely fashion. service in 24 hours or less.He is always friendly, explains issues thoroughly and has our vehicle repaired in a timely fashion. More

I have been taking my last 3 vehicles to this location and all because of my service tech Angie. She is amazing when it comes to her communication, service and follow through. She looks out for you like y and all because of my service tech Angie. She is amazing when it comes to her communication, service and follow through. She looks out for you like you're family. Because of her service I purchased my last vehicle at this location and will probably continue to do so from here out! More