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Coulter Buick GMC Tempe
Tempe, AZ
262 Reviews
EXPERIENCE IS THE DIFFERENCE
In many ways, the evolution of the Coulter Automotive Group is the story of the growth and prosperity of the Greater Phoenix area. Four years after the Grand Canyon National Park was founded, C.W. Coulter became a partner in Snow and Tufts, an Oldsmobile/LaSalle dealership located at 320 N. Central Ave. in Phoenix. By 1926, slightly more than a decade after the Arizona Territory became a state, the dealership was renamed Coulter Motor Company, forming the rock on which our reputation was founded.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 262 reviews
May 27, 2025
I bought a Wrangler from Chris years ago at another dealer he worked in. Good to see him again and his ethics are still as good! Love my new truck! dealer he worked in. Good to see him again and his ethics are still as good! Love my new truck! More
by TyGuy
Employees Worked With
May 23, 2025
CJ IS THE MAN! I was so scared to check out a car because my credit wasn't good and I still owed money on my trade but after the first phone call with CJ, he made m I was so scared to check out a car because my credit wasn't good and I still owed money on my trade but after the first phone call with CJ, he made me feel confident about at least giving them a shot. Super knowledgeable and he wasn't pushy at all - that's a plus! More
by Curtis_Jameson
Employees Worked With
February 06, 2025
Took car in 1/30 Nick Asst Mgr helped out. Gave him keys and told him concerns. Tried to give him extended warranty info was was brushed off. Fidelity? I know their number by heart is dont nee Gave him keys and told him concerns. Tried to give him extended warranty info was was brushed off. Fidelity? I know their number by heart is dont need anything else. Was told by Nick that they were pretty caught up and they should have no problems getting to the car. Called Friday morning because I forgot to mention my push to start was also not working. Never heard anything from anyone. Called back Friday afternoon Nick still unavailable. Never got a call Friday. For sh!it's not giggles I called Saturday to see if I could get any info. Nothing. Called Monday with no response so I did a Google review and then magic happened Manager wanted to get involved. Called spoke with Victor Manager and he told me about 2 problems and they were still looking at the car. He also mentioned that they called and left messages for me...which they did not then told me I blocked their number. Never done. Was told by Manager Monday to call Tuesday after 12 and they will have an update. I called at 2pm left message, called again at 3pm still nothing and nobody available. Called at 4pm and finally got Nick who was now stating he was calling and left messages for me they needed Warranty info.. The same info in which I tried to give him Thursday 1/30 and was brushed off. Gave him info he said he would call back. NEVER GOT A CALL BACK 2/4 and seems only way you can get a response from them is a review. So here it is.....good luck with communicaton with them they SUCK!! More
by kmbellamy
Employees Worked With
July 30, 2024
Coulter Cadillac is the worst run car dealership that i have ever dealt with, have had nothing but problems with them since i bought my new car over 3 month ago and still no plates. Ive wasted several hour have ever dealt with, have had nothing but problems with them since i bought my new car over 3 month ago and still no plates. Ive wasted several hours i would never ever recommened them More
by brian.miller
Employees Worked With
James Brown
June 26, 2024
James Brown did a great job helping us buy a new Cadillac Lyirq. But that’s were it ended customer service had been horrible have called them 14 times and no call back, even called Ryan Coulter and nothing. Lyirq. But that’s were it ended customer service had been horrible have called them 14 times and no call back, even called Ryan Coulter and nothing. Will never buy from this dealership again and will tell everyone about this to avoid them. More
by brianmmiller3
Employees Worked With
James Brown
March 10, 2024
Coulter's website showed 6 Hummer Ev's available. I drove down to have a look. Pulled into the parking lot and barely go out of the car and was approached by a salesman. He asked how he could help. I I drove down to have a look. Pulled into the parking lot and barely go out of the car and was approached by a salesman. He asked how he could help. I told him I would like to see the Hummer's. He looked bewildered and said we have none. I explained what I saw on their website. He said he has been at the dealership for 12 years and we always do that. What kind of a dealership advertises vehicles they don't have. Amazing. Obviously I will never return. More
by No expectations
Employees Worked With
No name
January 08, 2024
Kourtney is an outstanding salesperson and we couldn't recommend her more highly. She is very conscientious, detail oriented and has excellent communication and people skills. The consummate professiona recommend her more highly. She is very conscientious, detail oriented and has excellent communication and people skills. The consummate professional!. More
by karenfrank
Employees Worked With
Kourtney Hunter
November 03, 2023
Worst dealership ever for any service. Plus their service guy Johnny is a LIAR. Lost $500 because he lied and said he called me for service when he never returned my call. Johnny is a l Plus their service guy Johnny is a LIAR. Lost $500 because he lied and said he called me for service when he never returned my call. Johnny is a liar. DO NOT TRUST THEM WITH YOUR CAR. More
by Sonia
Employees Worked With
Johnny in service
October 25, 2023
Stay away! ! They should be called bait and switch GMC. Made a deal on the phone and agreed on a price for a truck. I drove almost 4 hours only to be shocked aft ! They should be called bait and switch GMC. Made a deal on the phone and agreed on a price for a truck. I drove almost 4 hours only to be shocked after I got there they had marked it up with needless add ons. Didn't honor what we agreed to on the phone. They were given a chance to make it right but didn't. Filing a complaint with ADOT! What kind of family runs a business like that? More
by markaliveandwell
Employees Worked With
Eric, Mike Scarfia
