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Matt Taylor Kia - Service Center

Lancaster, OH

4.3
120 Reviews

120 Reviews of Matt Taylor Kia - Service Center

Sort by
June 28, 2024

Friendly staff. Quick service . I have used them several times. Would recommend using them again. More

by Kauffmanhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cramer
June 26, 2024

Always easy to get scheduled. Team is very knowledgeable and knowledgeable how to explain problems to customers. Service is always very quick and prompt. More

by jdkimple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mechanic
May 10, 2024

Been dealing there for several years. Always friendly helpful and knowledgeable. Always recommend it to everyone More

by debbym513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enmen
April 23, 2024

Service always has been great when I've had problems with my 2002 Honda CR-V. SUPER FRIENDLY . Jonathan , NATE, Jeff , Danny and KY (SERVICE TECH) More

by sjiser
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Enman
February 06, 2024

Very friendly and helpful . Inform u of things need to be done to your car . Reminds u of up coming oil changes and extra More

by Kimhaller75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 05, 2024

Made an online service appointment on a Saturday for Monday morning. Arrived a bit early and was immediately welcomed by the service writer. Explained the situation I was having, went into the waiting a More

by ProfW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff W, Bob B
January 31, 2024

Called three times to follow up on my last visit as they were going to check with corporate about the tear in the driver side upholstry. It has been two weeks and no word from them. I will call tomorrow and More

by Lmcoon1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
January 16, 2024

Jeff was very helpful. I had selected the wrong service for my car and he quickly pointed out my mistake and set up the correct service needed. More

by zhaley1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Warbritton
January 13, 2024

I arrived for the service on my vehicle and checked in with the service department. I get a phone call from the dealership about 30 minutes later telling me they are unable to do the service on my car be More

by trkay88
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
December 27, 2023

Went in for my first oil change. Very friendly staff ,my service writer was Heidi Reed. Fastest I have ever been in and out. Nice waiting room. More

by mikie2567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Reed
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