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Matt Taylor Kia - Service Center

Lancaster, OH

4.3
120 Reviews

120 Reviews of Matt Taylor Kia - Service Center

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October 21, 2017

Simply the best In more than fifty years of car ownership the dealership was the best buying experience (several months ago) and the best service experience (today) I More

by Mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(would have to look it up)
October 16, 2017

Excellence in Regular Car Maintenance Matt Taylor Kia has a service department that you can count on. From the call to schedule service, then reception of our vehicle, the pick up, the qua More

by Rich Lauderbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox and service crew
June 18, 2017

Best service ever! I contacted Kia for a second option and was immediately put at ease and they went over the top to help! They came and picked my car up from work and d More

by Krystina2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
February 13, 2017

Very good. I was in for my first oil change. It didn't take very long and my car was washed. Everyone was very nice. Todd Fox was very helpful. More

by WILCIE MULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox.
February 04, 2017

Top Notch Service This dealership goes above and beyond. I had previously been dealing with Riccart and very unhappy with their level of "service". The level of servic More

by JIstanich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
December 27, 2016

Great Service Center Great Service atmosphere... Great waiting room for customers. Will have both my KIA's serviced here for now on. They even have free popcorn!!! Amazing More

by Don Swank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox - Service Manager
December 13, 2016

Reassuring I took my car in for routine service. During my stay I was told that I had a recall on my vehicle, but since it was not something that needed to be fi More

by Shellie Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
November 17, 2016

Tire problems and purchase of spare tire kit for the SOUL ! Matt Taylor KIA treats me as if I am their only customer. They call me by name and treat me as a friend, all work that I have had done is EXCELLENT ! More

by vp5vwb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod is Service ad Todd in Sales, Everyone treats me as a friend.
November 09, 2016

excellent service Todd was prompt and accurate with all the information he relayed to me, he was able to get my Amanti scheduled, serviced, and completed in less than 2 More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
October 22, 2016

yellow caution I came to your business to see what was wrong. Todd Fox was there and diagnosis the problem and also found 2 recalls.This was taken care of except for More

by WILCIE MULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
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