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Matt Taylor Kia - Service Center

Lancaster, OH

4.3
120 Reviews

120 Reviews of Matt Taylor Kia - Service Center

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February 10, 2020

Really positive experience in purchase and maintenance. I have been with this dealership over a year now and am never anything less than impressed by their professional services and how they treat you with More

by intrinsicblue
Recommend Dealer
Yes
Employees Worked With
Service Area
January 16, 2020

Excellent service staff. Very knowledgeable and friendly. Work done in less time than estimated. Car was very clean when I received it. Wonderful environment for waiting area. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Keesha
Jan 17, 2020 -

Coughlin Kia of Lancaster responded

Larry, thank you for taking the time to share your service experience. We are happy to hear you enjoyed your visit and appreciated our waiting area amenities. We hope to see you again soon at Matt Taylor Kia!

March 20, 2018

Oil change/air bag inspection Johnny at Matt Taylor Kia was our salesman. I went in to buy a new Kia SUV downsizing from a van. I was very reluctant about this and Johnny sensed th More

by Nancy714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny (sales) Andrew (credit) Heather Parks (service advisor)
March 18, 2018

Outstanding This dealer is professional and service department work was fast, efficient and friendly. Overall quality of work and cleanliness was outstanding. W More

by Don1424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Heather and Tom
March 10, 2018

Replace horn and washer fluid pump This dealership was friendly and motivated to do the work . They did make sense out of the diagnosis unlike ricart. Ricart just wanted to show us the More

by Abood Rabadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Heather
March 07, 2018

Great Job Very professional people working in your garage area. The work was faster than expected. The waiting area was clean and comfortable. There was snacks More

by SASAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TODD FOX
March 03, 2018

Oil changes. When I bought my 2016 Jeep Patriot from Brian Metzler last year I was told I got free oil changes for 4 years. I've had 2 oil changes so far and each More

by Mike Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember her name . She was a Very Nice Lady.
February 25, 2018

service experience Very clean and team was very professional The service took almost 2 hours longer than what I was told but inside accommodations were better and more More

by skeezer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
February 23, 2018

Service I was able to get an appointment very quickly for oil change and service updates. They delivered my car to me at work so I did not have to inconvenie More

by Tracy Greene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
February 22, 2018

Super friendly and professional It's always a pleasure when I have dealt with anyone at Matt Taylor KIA. I have bought a car there, parts and have had service and every department wa More

by Thomas W Heater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather