Celebration Kia of Dublin - Service Center

The service department is a disaster! Mr. Victor was always our contact and there was very bad communication. Our vehicle was stolen and our car insurance (Statefarm) sent directly to C Mr. Victor was always our contact and there was very bad communication. Our vehicle was stolen and our car insurance (Statefarm) sent directly to Coughlin Kia of Dublin customer service. It took two months (60 days) to deliver the fixed car. They claimed that it was that pieces did not arrive. Which I don't believe! After the car was ready, they again requested more parts that the car allegedly needed and the process began again. Lasted 60 days! Dealing with Kia Customer Service was more traumatic than the theft of the vehicle itself! To top it off, the vehicle was delivered, all ugly inside and with a musty smell! They did not have the delicacy to clean it and pick up what the thieves left and watered after they had it at their dealer for more than 60 days. I am very disappointed in the customer service department. My daughter doesn't even want to use the car like this! frustrated! More

This dealership is convenient for me. I leased my Kia Optima from Crown Kia Dublin 3 years ago and had a good experience. Leasing again was a no brainer. Mark Andrijowych made the experience pleasant. An Optima from Crown Kia Dublin 3 years ago and had a good experience. Leasing again was a no brainer. Mark Andrijowych made the experience pleasant. And he was very accommodating to someone (me) who kept changing her mind!! More

Jesse Newland was personable and HONEST! Hard to find at a dealership. He listened to my request and translated it to the Tech. Thank you! a dealership. He listened to my request and translated it to the Tech. Thank you! More

I bought two new 2018 Kia vehicles from Crown Kia a few years ago. Everything from the purchase experience to the long term care and service (so far no repairs have been required) has been a pleasant and years ago. Everything from the purchase experience to the long term care and service (so far no repairs have been required) has been a pleasant and satisfying experience. The type of experience that leads to customer loyalty for the foreseeable future. More

Stephen Fout was great to work with in purchasing a new Telluride. From the time we walked in, until we drove our new vehicle home, we had first class treatment. Telluride. From the time we walked in, until we drove our new vehicle home, we had first class treatment. More

Daniel Harris is a fantastic part of this team. He made me feel valued as a customer. He was patient with my questions and inquiries. He went above and beyond what I have ever had as service from a deale me feel valued as a customer. He was patient with my questions and inquiries. He went above and beyond what I have ever had as service from a dealership. I will be back and recommend this service department hands down to others More

Excellent service. Jesse Newland is a pleasant guy that ensures every customer that steps into his office gets excellent service. I was satisfied with his excellent customer service. Great guy. ensures every customer that steps into his office gets excellent service. I was satisfied with his excellent customer service. Great guy. More

I took my car (my 3rd new Kia purchased from this dealership) into Crown Kia for its first oil change recently. I had an appointment and I was immediately greeted by Daniel Harris who knew what I wan dealership) into Crown Kia for its first oil change recently. I had an appointment and I was immediately greeted by Daniel Harris who knew what I wanted done and how long it would take. I was a waiter and was pleasantly surprised when Daniel informed me about 10 minutes early that my car was ready. I recommend the Crown Kia service department. Lee O. More