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Coughlin Ford of Johnstown - Service Center

Pataskala, OH

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38 Reviews

38 Reviews of Coughlin Ford of Johnstown - Service Center

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January 13, 2021

Brand new 70,000 dollar truck and I screw up the tailgate. I called and they had me in asap, ordered the part, and fixed in asap. No charge. Great service More

by rvocca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Butler
December 19, 2020

I needed a duplicate key for a 2011 Ranger. I had a pair of aftermarket keys that were reviewed as a good option. Billie was very helpful in going through getting my key programmed, but there were problem More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billie
December 02, 2020

Ripped me off on $500 military discount and $80k truck vibrates because of bad tires that they refused to replace. DO NOT do business with them you won’t be satisfied More

by DMC@@16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vic Butler, Dave Smith, Jay Shepler
October 19, 2020

When I arrived at the service center I was told that there would be no charge for my service. When I got ready to leave, it was suddenly sixty dollars. I don’t think I will have more dealings with Cough More

by Ljhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vic Butler
July 25, 2020

Routine service The lube, oil, filter, and tire rotation was completed on time and in a professional manner. The only thing that is missing from the experience was a More

by Tompretired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Butler
July 05, 2020

I have purchased my last five cars from Coughlin Ford and have started having service done at their new dealership. As I wait for my car to have the service completed, I walk by the huge inventory and dream More

by Joe
Recommend Dealer
Yes
Employees Worked With
Tiff in service-great communication , Tim Weilbacher
May 20, 2020

I enjoyed dealing with Tim.He was fair and very informative.Tim was very helpful in guiding me through the way the controls work on my 2016 Lariat. More

by Tldurbi
Recommend Dealer
Yes
Employees Worked With
Tim Weilbacher
April 27, 2020

Went to Collision Center. It was great. Quick, efficient and had car rentals available there. Duane Grohoske was also a great help. Thanks again, we really appreciated the total service experience. More

by mikescheerer
Recommend Dealer
Yes
Employees Worked With
Duane Grohoske
April 26, 2020

Very professional. The work was completed earlier than promised. The dealership is extremely clean and they were taking CV19 precautions for those concerned about that More

by semadison
Recommend Dealer
Yes
Employees Worked With
lady at service desk was outstanding she needs a raise, Vic Butler
April 20, 2020

First time customer and very happy! Tiffany was very professional, courteous and had great follow up! Best customer service I’ve had in many years! More

by sjohnson
Recommend Dealer
Yes
Employees Worked With
Tiffany