Coughlin Ford of Circleville

Top tier professionals I worked with Trent Bircher in putting together a price and selection package for a F 250 King Ranch. Our negotiations went smooth and Trent was very I worked with Trent Bircher in putting together a price and selection package for a F 250 King Ranch. Our negotiations went smooth and Trent was very understanding and patient with me. I was treated with kindness and the sales team proved to be great listeners. More

Got right in Was in a tough spot and they worked with me and worked quickly to get it done. They were willing to work with me and understood where I was coming fro Was in a tough spot and they worked with me and worked quickly to get it done. They were willing to work with me and understood where I was coming from. More

Always a issue with my Service Since 2014 ALWAYS a issue w my visits...doesn't matter if it's a simple oil change or buying a new vehicle. An we did in 2014 .. ..& absolutely in 20 Since 2014 ALWAYS a issue w my visits...doesn't matter if it's a simple oil change or buying a new vehicle. An we did in 2014 .. ..& absolutely in 2019, still professionally lacking in service or customer satisfaction More

Repair work Great service from the phone call to the finished work. Took care of my problem right away. I am out of state traveling and was gotten in right away. Great service from the phone call to the finished work. Took care of my problem right away. I am out of state traveling and was gotten in right away. I highly recommend this dealership for maintenance. More

Very poor long distance expereince!!! To sum it up, not a good experience. Drove several hours round trip to get a new vehicle. Got there and there was already a big chip in the front bum To sum it up, not a good experience. Drove several hours round trip to get a new vehicle. Got there and there was already a big chip in the front bumper and hood was misaligned. Dealer at least got us touch up paint, but cmon…2 miles on the ODO and they said they wouldn’t work with our local Ford dealer to repair on a 2 mile car with factory body damage, leaving us high and dry on a such a long trip, WTH? We planned the trip well in advance on our end, but were also left sitting in the dealership for a few hours to complete a simple 10 minutes of paperwork that should have been ready to go beforehand. Finally, the tipping point… we are writing is because the finance manager, Jim, will not return email or VM messages. Since we are out of state we told him when signing the paperwork where specifically the title needed mailed so we could register the vehicle in our state, per our DMV. Guess what, after 3 weeks the title never arrived at our DMV and neither Jim, or Andy the GM will return our messages. TOTALLY unacceptable and completely unprofessional for any sale, let alone a $50k+ vehicle. More