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Coughlin Chrysler Dodge Jeep Ram of Marysville

Marysville, OH

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17 Reviews

17 Reviews of Coughlin Chrysler Dodge Jeep Ram of Marysville

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April 16, 2025

Great experience and time. Well trained staff. Asked the right questions. Completed my repair in a timely manner. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager, Kevin Cramer
March 20, 2025

The worst automobile dealership experience I've ever had. I took my grand cherokee in for a leak in the brake line. One single brake line $1065. In disbelief this clearly inflated price was confirmed by a Se More

by k9friendly44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
January 31, 2022

Courteous, rapid and extremely knowledgable . My first service experience with service, it was free. Oil and filter change. Love my Eco-diesel. Doug Dittus. More

by ddittus@protonmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ballenger, Alex
November 24, 2020

Went in unscheduled to get a new key chipped to my Jeep. Very good at fitting me in and I was out in less than 45 minutes. Previous service for some warranty items were handle quickly and professionally. More

by Fester6415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No Ewing
November 17, 2020

Replaced wrong part totaling 1k 😡😡😡 and they haven't made it right yet and it's been 6 weeks now very frustrating because they don't call ! More

by Jchatleain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy and Gary (serv mgr)
August 29, 2020

Was in for service. On short notice they worked me in. Tech explained what they had to do. All covered under warranty. Highly recommend the dealership. Small town feeling that you don't see anymore. More

by danhamblin43068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
July 25, 2020

Arrived at the dealership for a recall and decided to have the service done while I was there I met with Jarrod Gansheimer and they took the truck in and then Jarrod came out and told me for some reason More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Jarrod Gansheimer
June 28, 2020

I can’t give this dealership a bad review , when I arrived at the dealership I was met with sales people just like any other dealership but this dealership didn’t give me no pressure, they showed me d More

by sam.frizzell
Recommend Dealer
Yes
Employees Worked With
Shawn
March 11, 2020

Staff is very freindly and fixed my jeep the 1st time The staff is very friendly and the overall experience was great., they did my recall and fixed my jeep on the first visit. Would recommend Coughlin f More

by gary.kennedy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod Gansheimer
March 01, 2020

Unusually bad customer service I choose to go to Coughlin Service Department although it is 30 minutes from my home versus 5 minutes of the local dealership. In the past I've always More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
1