Coughlin Chevrolet of Pataskala

Amazing car buying experience I bought my second Corvette from Coughlin Chevrolet yesterday. Wow, what an amazing car buying experience. I deliberately choose the word amazing be I bought my second Corvette from Coughlin Chevrolet yesterday. Wow, what an amazing car buying experience. I deliberately choose the word amazing because its the best adjective to describe my experience with Coughlin. For me amazing happens when 3 key ingredients come together: Leadership, Passion, and Expertise . It is clear to me that John Riley sets the tone and enables an environment for is associates to truly be advocates for their customers. Rick Conti is the true Corvette authority bar none!!! I don't think that its possible to find anyone that has more Passion, Knowledge, and Commitment for Corvettes, even after being in the business for 23 years. More importantly, Rick is really not interested in selling his customer a Corvette, he is passionate about selling his customer the right Corvette. He spent over 5 hours with me yesterday to assure that I bought the right one (bone truth). These two guys are truly amazing! I wont consider buying a Corvette or Chevrolet from anyone in the future, even though this dealership is over 2 hours away from my home. Thanks a ton, Rick and John for making this the best car buying experience that ever had. More

waranty work on ignition Took care of work in a few hours. No charge, no hassle, included new keys that they tested. Very couteous and friendly. Easy to schedule work too. Took care of work in a few hours. No charge, no hassle, included new keys that they tested. Very couteous and friendly. Easy to schedule work too. More

mirror replacement I first went to Coughlin when they were in Hebron. I took my vehicle to the Pataskala location to get a wheel bearing replaced. I just finished detai I first went to Coughlin when they were in Hebron. I took my vehicle to the Pataskala location to get a wheel bearing replaced. I just finished detailing my vehicle. They charged me for an oil change I did not ask for, PUT MY VEHICLE THROUGH THEIR CAR WASH, and.. the bearing went bad within the year. Recently had to take a vehicle in to get a mirror replace. 3-4 WEEKS AGO. Got the cost of the mirror. Scheduled the appointment with another associate to find out it was the wrong mirror and would cost me much more. It was to be in the next day and they would call me. A few days later I received a call it was in and scheduled a day off I could drop it of in the morning. Came back about 4:00pm, got my truck with the new mirror and FOUND IT WAS CONNECTED WRONG. i THOUGHT "DON'T THEY CHECK IT BEFORE TURNING OVER TO THE CUSTOMER?" I was asked if I just wanted to leave it that way!!! REALLY!!! They ordered a new mirror thinking it was bad but found out the tech did not want to try and match the wires. My friend was told it would "Be in the next day". A week later I CALLED to say I was bringing in the vehicle and did not receive a call. I was told the message was left with my friend (WHO'S NUMBER THEY DID NOT HAVE. My frIend also noticed they wrote the wrong phone number on the sheet when they reordered it. Don't know where they got the number since they already had my paper work. A week later I have my replacement mirror. CUSTOMER SERVICE IS TERRIBLE, THEY ACT LIKE THEY ARE DOING YOU A FAVOR. IF I HAVE TO GO TO A DEALERSHIP FOR ANYTHING IN THE FUTURE, IT WON'T BE COUGHLIN (NOT THAT THEY CARE ANYWAY). EVERYONE I KNOW WILL KNOW THIS STORY!!!! THEY SUCK! More

Great Buying Experience Great place to buy my first corvette. Professional and knowledgeable staff, Bethany was a pleasure to work with. I'll take it back for all service. Great place to buy my first corvette. Professional and knowledgeable staff, Bethany was a pleasure to work with. I'll take it back for all service. More

Didn’t fix either problem. Took wife’s car in to have two service issues repaired, car has a warranty. First one was a “service engine” light other was a “service tire monitor” Took wife’s car in to have two service issues repaired, car has a warranty. First one was a “service engine” light other was a “service tire monitor” code. Mechanic only reset the service engine code and it came back on in less than 100 miles. Tire monitor code was still on when we picked it up. Good thing is, service writer (Sam) was very professional and a pleasure to work with. He told us the truth and warned us that it might come back on. More

Great First Service Experience Extremely friendly, professional, and knowledgable crew in the service department. They were also very efficient and accurate in their time estimate. Extremely friendly, professional, and knowledgable crew in the service department. They were also very efficient and accurate in their time estimate. This is a well run department. Thanks! More

Great service Purchased this car at Coughlin 8 years ago and all of my service has been performed at this dealership. The car is still in great condition. Thanks Purchased this car at Coughlin 8 years ago and all of my service has been performed at this dealership. The car is still in great condition. Thanks Coughlin More

Awesome Corvette Buying Experience Rick Conti is an extremely knowledgable about Corvettes. He is also very customer service oriented and respects your time by being very efficient and Rick Conti is an extremely knowledgable about Corvettes. He is also very customer service oriented and respects your time by being very efficient and having everything ready to go when you pick up your vehicle. He made it a very enjoyable experience, and I will definitely buy from him again. The finance manager was awesome too. Best selection of Corvettes I've ever seen. More

Rick Conti is a great Corvette salesman In 2005 I bought a new Corvette from Rick Conti. He is an excellent ambassador and cheerleader for the Corvette brand. He knows everything about the f In 2005 I bought a new Corvette from Rick Conti. He is an excellent ambassador and cheerleader for the Corvette brand. He knows everything about the features and options on Corvettes.I told him I wanted to order a gray Stinger for my car and he pointed out that it would not match the louvers in the hood which are painted Carbon Flash. Of course I took his advice and am happy I did. I'll also order my next Corvette from Rick. Joel in Bakersfield, CA More

Great Experience! Worth the trip! The people at Coughlin Pataskala were great! I worked with Eric, and I really appreciated his time and efforts in helping me find the right vehicle a The people at Coughlin Pataskala were great! I worked with Eric, and I really appreciated his time and efforts in helping me find the right vehicle at the right price. Some of the nicest people around and their inventory network is HUGE! Thank you again, Eric! I will definitely be recommending him and Coughlin to friends and family. Check them out, it's worth the trip! More