Back

Coughlin Chevrolet Buick GMC of Newark - Service Center

Newark, OH

4.7
21 Reviews

21 Reviews of Coughlin Chevrolet Buick GMC of Newark - Service Center

Sort by
October 13, 2024

The service department had my vehicle for 15 days with minimal communications. Called to remind them going out of town and need vehicle. Picked up vehicle with no repairs as they are waiting on parts. More

by marcy.rn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce (Service Advisor)
September 28, 2024

Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future More

by bethwells50
Recommend Dealer
Yes
Employees Worked With
Brad Richards
August 21, 2024

I have coverage through Endurance, which covers just about any repair needed. They have parts to send, and the dealership was nice enough to allow them to send the parts needed. More

by mwood1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
June 24, 2024

Very thorough and very smooth. All I encountered were polite professional and friendly. Went out of their way to ensure I knew what was happening. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cramer
June 10, 2024

In for an oil change. They were very fast and efficient. They have a great service department More

by mandjlindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cramer
March 20, 2024

Quick to get my appointment. Friendly staff. Great service. I would recommend taking your car here. More

by bjwashek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dillon
April 19, 2023

I'm very happy with the work they performed on my 2015 GMC 3500 Denali. More

by Bigdog36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
February 21, 2022

Recently I had major repairs done to my 2012 Malibu including brakes, rotors, hub bearings and tires. The service advisor, Brad Richards, was very courteous and helpful. The difference in the car is More

by myantis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Richards
January 25, 2022

I took my car in for normal maintenance. Got in right away. They have a nice comfortable area to wait in. I was in and out . The guys were very courteous and efficient. More

by j_fuller23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Richards, Zakk Underwood
November 02, 2021

Took in for recall on air bag passenger side:Emailed Bo Took in for recall on air bag passenger side: Emailed Bo Ewing this 2 days ago when he emailed "how was service?". Not good! The glove box do More

by dan3walsh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
ewing
1