Coughlin Chevrolet Buick GMC of London
London, OH
Filter Reviews by Keyword
By Type
Showing 66 reviews
My experience with Coughlin was one of the best I've had when it comes to car buying. Nick went out of his way to find me the exact Malibu that I wanted and his follow through was unmatched with anyone els when it comes to car buying. Nick went out of his way to find me the exact Malibu that I wanted and his follow through was unmatched with anyone else I was shopping with. I was only available to look at the car on his day off and he didn't even hesitate to meet. All the employees that I encountered at Coughlin were helpful, and I'm so excited about my new Malibu! More
Coughlin Automotive has a solid service department. I have been taking my vehicles for about two years. They always treat me well and charge me more than fair prices. have been taking my vehicles for about two years. They always treat me well and charge me more than fair prices. More
Sold me a 2003 Chevy silverado with a hole in the transfer case and the transfer case actuator motor bad. bought it on 6/22 on 6/24 realized 4wheel didnt work had it to my chevrolet on 6/29 they ran transfer case and the transfer case actuator motor bad. bought it on 6/22 on 6/24 realized 4wheel didnt work had it to my chevrolet on 6/29 they ran diagnostics on it said actuator was bad put it up on lift and informed me the transfer case had a hoile in it. total cost to fix $2700. Coughlin said they wanted to mak it right an offered to pay $500. I have a picture of the hole and my dealership said it was not a new hole and had to be in there for some time, either Coughlin outright lied to me about it or never inspected the truck at all. Have contacted lawyers and General Motors about this, so Buyers Beware. More
Bill and Todd bent over backwards to make this deal work. My wife and I don't have the greatest credit (seriously, bad credit scores), and were even declined by the bank that had recommended that we come out My wife and I don't have the greatest credit (seriously, bad credit scores), and were even declined by the bank that had recommended that we come out to this dealership when we found the car we wanted. While Bill tried to find another vehicle to suit us, Todd spent over an hour trying to find another bank that would close the deal, and did. They took our trade-in (even though I would have felt bad GIVING that car away) and got us workable payments for the car. I would absolutely recommend this dealership. More
I traded in my gas guzzler on a used Cadillac CTS. I met the owner, Tom, and the GM, Brian. Both are great and very helpful. Brian found the exact car I was looking for and gave me a great price on it and the owner, Tom, and the GM, Brian. Both are great and very helpful. Brian found the exact car I was looking for and gave me a great price on it and a fair trade in value for mine. The Business manager, Paul was polite, professional and not high pressure. We went over all the paperwork and he had me on my way quickly. I highly suggest doing business with this class dealership. Was introduced to service, hope I don't need them, they were all friendly and shop look neat and up to date. More
The best experience I've ever had. Everything went so smooth and I was very impressed. Everyone was so nice and helpful and I got a GREAT deal. No games! My salesman, and the managers, were very down to smooth and I was very impressed. Everyone was so nice and helpful and I got a GREAT deal. No games! My salesman, and the managers, were very down to earth and honest. None of that "typical car salesman" stereotypical stuff. Everything was broken down to me and explained, nothing was hidden. They made sure I knew what to do after I purchased my vehicle and was given a tour of service and the parts department so I knew what to do after the sale, and where to go. I would highly recommend this dealership. Very professional and courteous!!!! More