Corwin Toyota Colorado Springs - Service Center

Very pleased on my first two visits. Felt Paul Reed did everything possible to insure that my car repairs were well taken care of. Results so far have been excellent. I will be back when Felt Paul Reed did everything possible to insure that my car repairs were well taken care of. Results so far have been excellent. I will be back when I need service on my Toyotas. More

Tommy said he would have washed it if the temp would have agreed. Looked like it was ab out to snow! It was a recall, so there wasn't any cost involved. Good place to relax while waiting for the work to be agreed. Looked like it was ab out to snow! It was a recall, so there wasn't any cost involved. Good place to relax while waiting for the work to be done. More

Shawna was able to schedule service for tire replacement and service on short notice which allowed me to prevent missing work yesterday. Really appreciate the consideration. and service on short notice which allowed me to prevent missing work yesterday. Really appreciate the consideration. More

Received emails reminding me of service date and time. Shanna was right on time and the vehicle was returned in good shape. Shanna was right on time and the vehicle was returned in good shape. More

I am usually pretty happy with this Toyota dealership, but I have noticed the last two times I have been in for my "Toyota Care" that they really don't do anything. I have a little over 15k mile on my tru but I have noticed the last two times I have been in for my "Toyota Care" that they really don't do anything. I have a little over 15k mile on my truck of mixed driving. Everything from city driving to 4 wheel off-roading. I had to replace my cabin filter before this visit because it was black and needed it, so I did that myself. The air filter has been mentioned to the service tech both these last two times I have been in, letting them know it is still the original with the truck. It does need to be replaced, and it looks like that is one I will have to do again myself, as they did not replace that on the last visit either. They did however replace my new cabin filter that I installed with another one of theirs though, so woohoo on that (not really). I was told that the fluids would be topped off at this service appointment, but that did not happen either. They said they did an oil change, and I have not gone under the truck to see if it truly is a new filter or not, so I guess I'll check that in a day or two as I am quite busy right now. So all of this hype, and commercials about how your new Toyota comes with 2 years of free service, doesn't really amount to much in all honesty. I have a feeling that once the "free 2 years" is up, I will be taking my Toyota somewhere else where I can actually see them do the work they say they are going to do. I have lost trust in Toyota over this experience, which is a shame considering I still own a 1994 extra-cab pick up that only has 132k original miles on it. I was planning to have a lot of the original seals and such replaced with genuine Toyota, but I think I'll have to research other places for that? As I want to make sure that what should be done, will actually be done. More

Very poor customer service. I waited in the service center for 4 hours for a single tire replacement on my 4Runner! And, this was my 3rd visit to get the tire replaced. On 2 pre I waited in the service center for 4 hours for a single tire replacement on my 4Runner! And, this was my 3rd visit to get the tire replaced. On 2 previous visits, 2 days earlier, they forgot to repair/replace the tire! More

Specifically asked NOT to have a tire rotation and to have a service light fixed. These requests were ignored completely. He spoke with me as if I were a toddler; I left today feeling awful about my expe have a service light fixed. These requests were ignored completely. He spoke with me as if I were a toddler; I left today feeling awful about my experience. More

Overall, very happy with Corwin Toyota Service. I will continue to take both of my 4Runners there. I will continue to take both of my 4Runners there. More

Something went wrong with the last service on my car and Corwin Toyota went out of there way to to take care my van! Corwin Toyota went out of there way to to take care my van! More

I was given a huge runaround when trying to get work done under my extended warranty contract on my Toyota Tacoma. The whole process took months with countless phone calls and visits. Time-consuming, stres under my extended warranty contract on my Toyota Tacoma. The whole process took months with countless phone calls and visits. Time-consuming, stressful and unnecessary delays and hassles both on the part of the Toyota Service department and their paint subcontractor Caliber Collison. The only person who was helpful and responsive was Cherie Gallagher in customer service. More