Corwin Toyota Colorado Springs - Service Center

They are always professional and kind! They always make me feel welcome. They work fast as well! 😁 They always make me feel welcome. They work fast as well! 😁 More

Everyone was professional in regards to my oil change and associated prevention maintenance activities yesterday associated prevention maintenance activities yesterday More

Everything happened smoothly, and Nick was exceptional. I would recommend this dealership to anyone who owns a Toyota. I would recommend this dealership to anyone who owns a Toyota. More

I was able to get an appointment soon. At the dealer I was promptly greeted and serviced. At the dealer I was promptly greeted and serviced. More

Martin did great but three and a half hours for a oil change? And yes I had an appointment. change? And yes I had an appointment. More

Mitch was helpful in doing everything he could to get us into the Toyota that we wanted. He kept us up to date on when our truck would be delivered. Definitely recommend working with Mitch again! into the Toyota that we wanted. He kept us up to date on when our truck would be delivered. Definitely recommend working with Mitch again! More

The people at the dealership and service department are always very friendly and helpful and informative always very friendly and helpful and informative More

The service at Corwin was knowledgeable and efficient. Nick was professional, friendly, and helpful. The waiting area is comfortable, and coffee is available (always a plus!). There is also a quiet spot u Nick was professional, friendly, and helpful. The waiting area is comfortable, and coffee is available (always a plus!). There is also a quiet spot upstairs if you need to get work done while you wait. More

I ordered a car back from this dealership in September and had a very unpleasant experience with my sales lady Alyssa Covert. I got told (my mom as well got told the same thing) that I could order a new R and had a very unpleasant experience with my sales lady Alyssa Covert. I got told (my mom as well got told the same thing) that I could order a new RAV4 and personalize it with everything I want and it would take about 3-6 months to come in. A month later, I get a text/call saying my new RAV4 is here and I can come pick it up. I get to the dealership to pick up my car and basically it's not what I ordered. I ordered black interior with body molding -- the car they told me was mine had gray interior and no body molding, but instead mud guards. First off, I was at the dealership from 6pm-11pm at night, because Alyssa was helping several other people at the time instead of helping me, so it took longer than normal. I signed all the papers and then went to see my RAV4. I noticed it had gray interior, instead of the black interior I ordered. I was told at that point, there was nothing I can do about it. If I had not noticed the interior, then no one would have ever said anything about it. Long story short - Alyssa tells me that her manager changed my preference from a black interior to gray (which is not what I wanted) without her knowledge and never told me. I find her story very unlikely. Why would no one tell me they ordered a different color than I picked? I assume they figured it was close enough to what I ordered and would "make the sale" without waiting for the car I ordered to come in December. I showed up the day to pick it up and she said nothing until I questioned her. Alyssa said she would talk to her manager and get back to me about the issue. Have I heard from her since then? Nope.. no at all. I called the dealership and a Sales Manager told me you can't personalize a RAV4, but it would be more preference based and the dealership will get you close to what you want... So both my mom and I were straight out lied to, because we were told we COULD personalize the vehicle. I was told it would be customized and I would get everything I wanted. I could have easily gotten a new RAV4 from another dealership, but since they told me and my mom we could personalize a car, we went here. The one thing I really wanted in my car was the black interior, so I'm not too happy. There's nothing I can do now, but I would say my experience with Alyssa and the dealership was extremely unpleasant. I was intentionally deceived and this was a "bait and switch" transaction. I'm angry and disappointed a dealership would treat a customer that way. They have not even offered to put on the body molding I PAID for in the cost of the car when I placed the order. Clearly, they are not working with me to find a solution to all of this. Do not deal with this dealership, and if you do, don't use Alyssa....you may end up with a "bait and switch" experience More

The service department is outstanding. Efficient, considerate, knowledgeable and the new method of keeping me in touch by my cell phone is outstanding. I love the computer printout diagnos Efficient, considerate, knowledgeable and the new method of keeping me in touch by my cell phone is outstanding. I love the computer printout diagnostic on my vehicle. My advisor is knowledgeable, polite and kind. Thank you. More