Corwin Toyota Colorado Springs - Service Center

Fred was very understanding that my wife had concerns bring our Lexus to a Toyota dealer. In her eyes, they were very different types of dealers. We were unsure what needed to be done at our 60k mileag bring our Lexus to a Toyota dealer. In her eyes, they were very different types of dealers. We were unsure what needed to be done at our 60k mileage setting and Fred was able to go online and pull up our specific vehicle (400h) and give us a printed out version. He further started listing the price for each of the services involved. He gave us an approximate cost of $300 for all the services. The reason for our hesitation was that the Lexus service had just indicated on the phone that nothing special needed to happen at 60k other than an oil change. So we had a difference of opinion between Lexus and Toyota. I told Fred, let's just do the oil change for now and I would do a little research on the 60k service. He said no problem and wanted us to be comfortable on our decision. So, at that point, we elected to just do an oil change. We actually bought a 3 oil change contract several months ago and only used two of them before they expired. Fred was able to give us a grace period and offered to change our oil for free (vs. Lexus' $69 equivalent oil change). Great! I went home and pulled open our maintenance manual and sure enough, the sheet that Fred had given us match EXACTLY to our log book. I did a little more research on the cost and saw someone quote $1,255 for the 60k service at the Lexus dealer (keep in mind, this was an internet search). I called Fred and told him to proceed with everything provided it was at the $300 figure we had discussed earlier. I came back the next morning and Fred mentioned that one of the items did not apply to our hybrid so it was going to be a little less. Wow, that's a rare statement to hear from a dealer! One comment Fred said that really helped in our confidence in the dealership working on our Lexus....."The 400h is basically a really nice Toyota Highlander Hybrid". And that makes sense. Thanks Fred for all the help and we will continue to bring our Lexus to Liberty Toyota for our service needs. Sincerely, Jeff More

I had a nail stuck in my tire and was able to come in to the service department on very short notice. The employee that helped me was Fred Olsen. He was very helpful and provided great customer service. the service department on very short notice. The employee that helped me was Fred Olsen. He was very helpful and provided great customer service. The tire fix took less than an hour and my car was washed after the tire was fixed. Overall a great experience. I plan to switch to Libery Toyota for all my service needs. More

The reason for the great rating is because I was able to make a same day appointment with no issues. Upon arriving, I was immediately greeted. Sander was very thorough on making sure that he understood my c make a same day appointment with no issues. Upon arriving, I was immediately greeted. Sander was very thorough on making sure that he understood my concerns. Also, he even took the time to replace my windshield wiper blades for me. Lastly, the work was completed very quickly which was greatly appreciated. Thanks! More

Sander gave me a complete list and price of the maintenance service I was going to do on 2006 Sienna. He called to give me updates and info on progress. Service was completed on time and within the maintenance service I was going to do on 2006 Sienna. He called to give me updates and info on progress. Service was completed on time and within the cost estimate Sander had given. Thank You Doug Angle More

Setting up the appointment was fast and easy. Mike met me as soon as I arrived and the check up was in progress very quickly. After an initial look at the vehicle, he gave me a list of things that needed me as soon as I arrived and the check up was in progress very quickly. After an initial look at the vehicle, he gave me a list of things that needed to be done, and some things that were optional, and he included the prices. I was completely satisfied with the results. More

You need to have a senior discount. Ha, you gotta be You need to have a senior discount. Ha, you gotta be kidding? My review is too short it says at the bottom of this page... Ok then... I thi You need to have a senior discount. Ha, you gotta be kidding? My review is too short it says at the bottom of this page... Ok then... I think you charging me somewhere around 30 bucks for labor to install a cabin filter is ridiculous since for some reason the man already had it out for an inspection. It only takes a few seconds to do and I feel like that was a gouge. It took an hour and a half for an oil change... that is not very good for what you call and Express lane. The chairs you have in your waiting room are pretty but uncomfortable. They are real back killers. Get rid of them. We also don't like the center console Toyota has put in the new Prius. And the dash seems to be too high to suit the wife. Ok now, is that enough? I could go on but then it will probably tell me it's too long. More

Paul Reed does a great job explaining what my cars need from repair to maintenance. He answers all my questions and is never condescending. He is patient, even when he's busy and he's always busy working. from repair to maintenance. He answers all my questions and is never condescending. He is patient, even when he's busy and he's always busy working. I believe the dealership provides good work but may charge more than other repair shops. I have never felt cheated so I return. More

From the initial call to schedule an appointment until I picked up my vehicle, everyone was friendly, helpful, and knowledgeable. I was kept informed about the progress of the service and was given suggest picked up my vehicle, everyone was friendly, helpful, and knowledgeable. I was kept informed about the progress of the service and was given suggestions and options for additional service items. Rick was helpful in determining that a needed waterpump replacement would be covered under the warranty. More

I stopped by to have my car serviced on an extremely busy day. JJ greeted me and gathered preliminary information while I waited for Gary (my usual service advisor). In talking with Gary, I realized I wanted day. JJ greeted me and gathered preliminary information while I waited for Gary (my usual service advisor). In talking with Gary, I realized I wanted additional, unscheduled repair work. Liberty Toyota Scion provided a courtesy shuttle that took me home while they did the work and brought me back to the dealer when they were finished. I'm very impressed by the quality of their work. More

As I said the waiting ara was exceptionally clean, bright and airy. I used the business center to work while I waited for the service to be done. With the computer connectivity I was able to do a lot despi and airy. I used the business center to work while I waited for the service to be done. With the computer connectivity I was able to do a lot despite being away from the office -- and enjoy some popcorn and a soda too. More