Corwin Toyota Colorado Springs - Service Center

I took my new Prius to the service department for the clear shield (invisible bra) and installation of seat warmers. Joey was especially helpful since I was paying for the clear shield and seat warmers s clear shield (invisible bra) and installation of seat warmers. Joey was especially helpful since I was paying for the clear shield and seat warmers separately; cash for one, credit card for the other. As an old HR person from way back, I always appreciate excellent customer care and Joey definitely provided it. The only "complaint" I had, and this is much more for your information than giving me a voice to "compain", is that I took the car in sparkling clean, including the windows. When I got it back, it wasn't so clean, especially the windows. Do they use water or a chemicl for the clear shield? I am inquiring because the windows were streaked, even though I had just cleaned them, and there was something blackish in color splattered along the doors and bottom of the car. I understand that the return the car (in the condition it was when dropped off) is not necessarily a part of the service package and I do not intend this as a complaint. I cleaned the car again when I got home. It's more inquisitive so I know what to expect for future trips to the service department. More

We went in for a routine service, ended up having to get our windshield and a piece of molding on truck replaced. Nick did an awesome job helping us get what we needed and also called several times to follo our windshield and a piece of molding on truck replaced. Nick did an awesome job helping us get what we needed and also called several times to follow up on us to make sure things were ok. Thanks Nick! More

Service was completed within estimated time. Joey was very polite and was quick with getting an estimate for me on some additional service I requested. very polite and was quick with getting an estimate for me on some additional service I requested. More

Joel, was great to work with, we appreciated how he treated us like family. He followed up on all calls we made, and let us know the price prior to working on the van. treated us like family. He followed up on all calls we made, and let us know the price prior to working on the van. More

Don't know what the salesmans name was who first approached me, but he was a "bad apple"! on the other hand the managers took care of the problem effectivly and very professionally. I will return to approached me, but he was a "bad apple"! on the other hand the managers took care of the problem effectivly and very professionally. I will return to your establisment for future service. Please note that Mr Latski was NOT the person who approached me first, but Mr. Latski and two other Managers were the solution NOT the problem. I dont recall the names of the other managers,and did not get the name of the sales person who was very innapropriate. More

Making an appointment online was very easy. Very thorough and friendly service. Jacob Did not try to oversell my finances. Suggested next services in order of importance. and friendly service. Jacob Did not try to oversell my finances. Suggested next services in order of importance. More

Gary was extremely helpful and made sure that all my needs were taken care of. He made sure my service was done quickly, and as inexpensively as possible. He even brought the 65,000 mile service cost needs were taken care of. He made sure my service was done quickly, and as inexpensively as possible. He even brought the 65,000 mile service cost to my attention, so I would be aware of what was upcoming. More

I am very pleased with my experience with Liberty, I love being able to go up there any time and get a free car wash also. They are always very professional and nice when I go in. Thank you for your time, being able to go up there any time and get a free car wash also. They are always very professional and nice when I go in. Thank you for your time, Julie Chadwick More

Scott provided excellent customer service, spending time answering questions and providing valuable information regarding servicing my RAV4. He also provided relevant, quality information regarding servici answering questions and providing valuable information regarding servicing my RAV4. He also provided relevant, quality information regarding servicing my RAV4 in the future. I appreciated his time and sharing of his knowledge. When I arrived, I requested additional work which I had not previously noted when making the appointment. Scott's quote was within $15 of the actual cost for this additional work. He also provided a realistic and acceptable timeline for completing this additional request and the other planned work. I look forward to working with Scott again in the future. Mary Huff More

Spiral cable replacement (under recall) failed after 10 miles. I returned to the shop and the problem was corrected promptly! I have had trouble with Toyota plugs, too. Thanks! miles. I returned to the shop and the problem was corrected promptly! I have had trouble with Toyota plugs, too. Thanks! More