Corwin Toyota Colorado Springs - Service Center

Gary Haines, Service, guided me through the upcoming 90K maintenance requirements for my 2006 Toyota Highlander Hybrid. The issue of pending brake and shock replacement was discussed - most likely at 100K. maintenance requirements for my 2006 Toyota Highlander Hybrid. The issue of pending brake and shock replacement was discussed - most likely at 100K. There were two "scrapes" on the '06 which needed repair and based on past experience with your recommended "Authur's Paint and Body", I felt this would be another $900. In addition, the two front mud guards were shredded from 90K of driving. With Gary's help, I concluded that I should look at the possibility of trading-up. Gary found Michael Caldwell for me who provided a demonstrator Highlander. I took the car home, let my wife drive it and with the exception of the color, we decided to make a deal - if the right color could be found. Michael found the right color in Denver and said if I wanted it, he would immediately go get it.... He got back in town around 5:30 PM and the paperwork was done and closed by 8:30 PM. The incentives offered - discount, 25K free maintenance, 0% financing did not affect my decision. I am usually a "cash buyer" but I do not pass up opportunities; these were simply deal-sweetners. The only thing you guys can do to screw up our relationship is stop providing those delicious bagels and coffee in the morning. Seriously, I thoroughly enjoyed the entire process (the second time with you guys) and am totally happy with the results. It is always a pleasure to walk into your dealership. Paul M. Turner More

I was pleased with the service department mainly because Paul took every effort to keep me informed about the problems with my car and what was being done to fix them. He told me what the cost would be and Paul took every effort to keep me informed about the problems with my car and what was being done to fix them. He told me what the cost would be and why these things needed to be fixed now. I will not hesitate to bring my car back to your service department especially if I will be dealing with Paul. More

Mike McGee always takes good care of me. I trust Mike Mike McGee always takes good care of me. I trust Mike to give me correct information and fair pricing. The dealership provides rides to/from work w Mike McGee always takes good care of me. I trust Mike to give me correct information and fair pricing. The dealership provides rides to/from work which they make very easy. More

I was surprised the service was so good and so quick! Very friendly and helpful staff. I was even given an appointment for my next scheduled maintenance. Thank you! Very friendly and helpful staff. I was even given an appointment for my next scheduled maintenance. Thank you! More

Everyone was very helpful and friendly while explaining everything to me. The waiting area was very nice. The service staff stayed beyond closing time to finish my service on my Tacoma pick-up. I was pro everything to me. The waiting area was very nice. The service staff stayed beyond closing time to finish my service on my Tacoma pick-up. I was provided with information to consider for future maintenance for my truck. More

Joey is a rock star. You have a repeat customer for life as long as he works there. His customer service is second to none Clone him! as long as he works there. His customer service is second to none Clone him! More

I have owned Toyotas over the years because they are quality, reliable cars, but I come to the Liberty Dealership (even though it is out of my way) for one main reason: Mr. Mike McGee is an outstanding quality, reliable cars, but I come to the Liberty Dealership (even though it is out of my way) for one main reason: Mr. Mike McGee is an outstanding Service Advisor. The professionalism of Mike McGee is directly responsible for maintaining my business at Liberty. Let's put it this way: my wife used to go to the "other" Toyota dealership in C-Springs, and due to various issues...let's just say we prefer Liberty. Mike McGee is first and foremost absolutely competent on the technical side. As a mechanical engineer myself, I know what service needs to be done with my car and I am prefer to discuss my vehicle's issues in fine detail. I have been impressed with Mike because he has been a mechanic himself and he absolutely understands the design of my vehicles and is able to easily discuss all of my questions and concerns with me. Secondly, Mike is invariably cheerful and is a pleasure to deal with whenever I go into Liberty Toyota. I have known Mike only a year or so, but dealing with him is like talking to a friend. Third, Mike McGee delivers. When he says something is going to happen, he makes it happen without fail. For example, I had both of my Toyotas in for minor service and wash/wax detail, and Mike estimated the second of the two vehicles was going to be finished on a particular afternoon. I took his word for it, and made plans to pick up the vehicle at that time. This was no easy task, as I live approximately 45 miles from the dealership, and had other engagements going on that day. I showed up, my vehicle was ready as promised with no drama and my wife and I were able to quickly get back on the road. But here is "The Rest of the Story": turns out the service employee that usually does the vehicle detailing was out that day due to being very sick, so Mike was stuck with a vehicle that was not ready to go, and a customer that had been made a promise. So what did Mike do about it? He personally rolled up his sleeves, walked into the back garage and completed the wax and detail service on my truck himself. No, it wasn't "his job", but he made it his business to ensure his customer was taken care off and that Liberty Toyota continues to be the top dealer in town. Here's the bottom line. I am 46 years old and have been around the block. In my adult life I have dealt with various car dealerships not only around the United States but in Germany and the United Kingdom as well. I have, at various times, owned cars from Oldsmobile, Isuzu, Chevrolet, Toyota, and BMW. In my personal experience, Mr. Mike McGee has been, bar none, THE best service advisor/manager that I have ever dealt with. In my professional life, I have run organizations of up to 1,500 employees--so I know what a sharp and valuable employee looks like. Mike is a gentleman, and due to his professionalism and work ethic I have repeatedly recommended Liberty Toyota to my friends and colleagues. More

Mike was very friendly and courteous. The facility was clean and hospitable. One of the employees saw that I was going to get popcorn and got it for me himself because he did not want me to burn my hand clean and hospitable. One of the employees saw that I was going to get popcorn and got it for me himself because he did not want me to burn my hand on the kettle (it had just finished poping and was quite hot). The service was complete and the car washed ahead of schedule. Thank you, Alan Griffee More

Joey Culbertson was very efficient, friendly, and helpful. He went out of his way to insure my wife and I received fast service, assisted in getting a rear carrying case for my RAV-4 added onto my s helpful. He went out of his way to insure my wife and I received fast service, assisted in getting a rear carrying case for my RAV-4 added onto my service bill - and, even took the carrying case and set it up for me. He is an excellent representative of your dealership, and for that reason we own two RAV-4 Toyotas! More

Our 2011 RAV4 had a whine in the drive train ever since we purchased it. When I took it in for service (oil change) I mentioned the whine at a steady forty miles per hour to Fred Olson and he took the car we purchased it. When I took it in for service (oil change) I mentioned the whine at a steady forty miles per hour to Fred Olson and he took the car out for a test drive along with technician Chad but said they could not hear the whine. I took the car out for a test drive along with Chad and he said he could hear the whine at forty miles per hour. Chad said he would put the car on the rack to determine exactly where the noise was coming from. Fred called me and said Toyota had agreed to put in a new transmission. The whine is gone and my wife and I are extremely happy with our RAV4 and very pleased with the service at Liberty Toyota. More