Corwin Toyota Colorado Springs - Service Center

I was happy, I brought in the email coupon one was for a 30.00-40.00 oil change, or 10% off of service. I must have miss read the oil change coupon because I was told it said no hybrid oil change, but Terra 30.00-40.00 oil change, or 10% off of service. I must have miss read the oil change coupon because I was told it said no hybrid oil change, but Terrance Manson figured out how to get my other coupon to work for me so I didn't have to pay the full 70.00. Which made me happy, (I hope he doesn't get in trouble for this review But I was very pleased with my discount) I would also like to state I am soooo sorry for my messy hybrid, I love/live in it to much. But I have had my oil and inspection and my car is in working order, so we are off to Chicago in 20 days! I love a good car ride don't you? (0: April More

There was a issue when I bought the vehicle and I had to return to the dealership 3 times to resign papers. Subsequently the oil changes were not listed in the computer. On this visit in order to get this a return to the dealership 3 times to resign papers. Subsequently the oil changes were not listed in the computer. On this visit in order to get this accomplished it took several hours for just and oil change and to straighten out your paperwork again. The employees were helpful and did there best to help me. I asked Noah to call me when he found out when this was put in the computer. As of 021813 I have not heard from him and do not know if the oil changes or my service plan is in the computer. If you could have Someone call me at (719)649-3427 and let me know if this has been done I would Really appretiaite it. Michael T. Moore More

The best kind of visit is that which required no effort on my part. We scheduled our appointment over the phone. I appeared at the appointed time. Mr. Haines met me in the service bay, already knew what on my part. We scheduled our appointment over the phone. I appeared at the appointed time. Mr. Haines met me in the service bay, already knew what we needed, and off went our wonderful 4Runner. Later in the day, I received a phone call from Mr. Haines giving me a "heads up" on a single small issue that I will address later, and notice that the truck could be picked up at any time. When I arrived some time later, he remembered who I was, had my billing ready, and my 4Runner was waiting for me, in the service bay, clean as a new penny. Again, no effort on my part and my 4Runner is still running as though it were new. More

During a previous visit, several things were done but one item was somehow overlooked. I brought the 4Runner back to have this taken care of and specifically asked for Paul Reed. When we bought the 2002 4Run item was somehow overlooked. I brought the 4Runner back to have this taken care of and specifically asked for Paul Reed. When we bought the 2002 4Runner three months ago, Mr. Reed went out of his way to make sure we were taken care of and this was not forgotten. I don't know anyone that enjoys bringing their vehicle in for service, especially in a bad economy when money is tighter than normal but, Paul made this visit enjoyable. Anytime a customer can leave the dealership with the problem corrected AND laughing, it was a very good experience. Paul got the vehicle in and out sooner than expected and, instead of just handing us the keys and saying the usual "have a good day," he took us to our 4Runner to make sure everything was in order. On the way to our vehicle, another customer was wanting to give him a hug. I'd say he is doing everything right and is an obvious asset to this dealership! More

I had made an appointment to have two recall notices performed on my 2007 RAV4. However, being new to the area I didn't realize there were two Larry H Miller Toyota's. I drove to the facility off of Tej performed on my 2007 RAV4. However, being new to the area I didn't realize there were two Larry H Miller Toyota's. I drove to the facility off of Tejon and arrived at the allotted time. I was told I wasn't in their schedule but could be accommodated. They indicated there was another Larry H Miller Toyota on the North side. I asked how long it would be and was told 2-3 hours. I asked for a ride to Monument but was told they didn't go there. Person I spoke with was accommodating but not overly friendly. I made the decision to drive to the North facility, and, even though I was late for my appointment Noah was most friendly and said 'no problem'. I asked that along with the two recall notices that they reattach the under-hood insulator. After inquiring about a ride home I was told they drive customers all over Colorado Springs and that driving me to Monument was a common occurrence. I only had to wait a little amount of time for my ride home. While service was being performed they called to let me know that the transmission pan was leaking and asked if they could go ahead and repair it. I informed them that I had recently had the transmission serviced at another facility and would take it back there for repairs. I had not known of this issue and would not until maybe some issue arose with the transmission Proactive response on their part. After being notified that my vehicle was ready I arranged for a ride back to the dealership. I was pleasantly surprised to find the there was no charge for reattaching the under-hood insulator. Outstanding service!!! This experience was most pleasurable. Thank you. Rick Jandrt More

I have used you 3 times and it has been a pleasant experience every time. I trust the recomendations of the service people and feel I got my moneys worth. Thx experience every time. I trust the recomendations of the service people and feel I got my moneys worth. Thx More

Great job, I appreciated Noah's ability to for me in, when I incorrectly made an appointment at the other location . Also Rick the shuttle driver as great too! when I incorrectly made an appointment at the other location . Also Rick the shuttle driver as great too! More

The people who took care of my wife's car were very professional, courteous and friendly. Mr. McGee has always been honest with us and would not advise us anything that is not necessary for our car. professional, courteous and friendly. Mr. McGee has always been honest with us and would not advise us anything that is not necessary for our car. He did actually call me prior to my visit to inform me when he will be gone and made sure somebody would take care of the problem before he left. I've dealt with a lot of different people in the car industry (eg. service or sales) and have had various experiences with these people (positive and negative), so I can say that I can actually sense if an individual is just trying to make money out of us for senseless repair costs. But Mr. McGee is one of the few honest people I've ever met and dealt with. I really believe he is a man of integrity and is a valuable asset of your company. More

Very happy with the customer service when going to have my 5,000 mile check up done on my Prius. I didn't buy my Prius from LHM but they were still happy to take my car in for it check up. Thank you Fred my 5,000 mile check up done on my Prius. I didn't buy my Prius from LHM but they were still happy to take my car in for it check up. Thank you Fred for your friendly service. I will be back for my next service. Also like being able to make my appointment online. More

I had a great overall experience because the service representative (Mike McGee) was very friendly, courteous, and informative. He took the time to explain the work and answer my questions. In additio representative (Mike McGee) was very friendly, courteous, and informative. He took the time to explain the work and answer my questions. In addition, the work quality was great and any problems were remedied in a timely manner. More