Corwin Toyota Colorado Springs - Service Center
Colorado Springs, CO
1,435 Reviews of Corwin Toyota Colorado Springs - Service Center
Had to wait about 10 minutes to get checked in...then Jessie shared with me my options and made a recommendation to have the brake fluid replaced. I felt Jessie had my best interested at heart and I wil Jessie shared with me my options and made a recommendation to have the brake fluid replaced. I felt Jessie had my best interested at heart and I will definitely return to this dealership for my service and request Jessie! More
Very friendly enviroment with knowlegdeable staff. There was no pressure to do any add ons that other dealers push. The waiting room was very comfortable. Terrance was professional and also genuine. was no pressure to do any add ons that other dealers push. The waiting room was very comfortable. Terrance was professional and also genuine. More
I initially went in for an oil change without an appointment, knowing I needed to schedule an appointment for some alignment repair which required a few hours worth of work. When I talked to my Ser appointment, knowing I needed to schedule an appointment for some alignment repair which required a few hours worth of work. When I talked to my Service Advisor, I mentioned some other noises I had been hearing. He gave me a time estimate for the oil change and analysis of the noise, which was just about spot on. After they performed my oil change and the noise analysis, we talked about the other noises and the part I needed for my alignment. Then he immediately offered to get me a rental car and just fix it right now. This was a great convenience to me, so I had them fix it while I used the shuttle service they offer which had me home in about 10 min, and it picked me up within about 10 min of my car being ready. My car was fixed with no issues and on time once again. More
My overall experience in dealing with Liberty Toyota has been nothing short of exceptional. Though I purchased my new Toyota Tacoma on the East Coast, Liberty treated me as if I had purchased the vehicle f been nothing short of exceptional. Though I purchased my new Toyota Tacoma on the East Coast, Liberty treated me as if I had purchased the vehicle from them -- with professionalism, efficiency, and courtesy. Since the work on my truck required several hours, the friendly service advisor arranged a loaner vehicle for my use. Moreover, the quality of the work was excellent. Not only did Liberty immediately replace a faulty part that was under warranty, the mechanic power-washed the entire vehicle (body and engine) so the truck looked like it was fresh off the lot when I picked it up. I highly recommend the Liberty team to anyone looking for a new vehicle. More
I bought my Rav 4 (2008) used Toyota there in 2009 and have had it serviced there ever since and all I can say is they take Customer Service to a level I have seldom experienced before. What they do the have had it serviced there ever since and all I can say is they take Customer Service to a level I have seldom experienced before. What they do they do right the first time! I've never had to take it back for a "repeat" on any work they have done. They are professional, prompt, know their stuff. Their facilities are first class! Their fresh bagels in the morning and fresh popcorn in the afternoon, with free water and coffee available at all time, just adds to their appeal! They not only bend over backwards to please but do "backflips" to make sure your time is maximized as well as your satisfaction guaranteed. Their shuttle service to/from work and/or home is a feature I can't live with out. Their drivers are the best!! I honestly can't recommend them highly enough! Liz L. More
Terrance was knowledgeable, friendly and educated me on my vehicle. The service was much faster than I expected and you dealership has again exceeded my expectations. my vehicle. The service was much faster than I expected and you dealership has again exceeded my expectations. More
The shop was ready at the appointed time and Noah Sanchez was very friendly and knowledgeable. The appointment took about the amount of time I expected and the car was clean inside. Noah's debrief on the i was very friendly and knowledgeable. The appointment took about the amount of time I expected and the car was clean inside. Noah's debrief on the inspection was thorough and professional. I will be back. More
I service my Honda and Toyota here. Gary is the best!! I have been coming to him for all of my service needs for four years now. I have been coming to him for all of my service needs for four years now. More
This dealership has always gone above and beyond to meet our families needs when it comes to fixing our cars or selling us one. ( We are a Loyal Liberty family as we have purchased 7-8 cars from you all. Ha our families needs when it comes to fixing our cars or selling us one. ( We are a Loyal Liberty family as we have purchased 7-8 cars from you all. Had them all serviced there and have considered any other brand. All of our repairs are right the first time or on the very rare time it isn't it is fixed as fast as possible and always right that time. We have never had a time where we have had to get really frustrated with you all, that is just not the way, you all run your dealership. More
Noah Sanchez always greets me with a smile and a handshake. He is very thorough about reviewing what it is on my car that will be serviced. He also explains what will be done: like when the thermos handshake. He is very thorough about reviewing what it is on my car that will be serviced. He also explains what will be done: like when the thermostat was going to be tested and the rotors checked visually and by a test drive. He called me back with great news that the thermostat was functioning at the high end of normal; he also explained that there was still plenty of thickness on the rotors and that they only needed to be machined because they were warped (vivid vibrating found on the test drive. One of the many things about Noah is that he is always looking for ways to save me money, if at all possible, without affecting the quality of service delivered or the excellent repair/maintenance results on my car. The diagnostic charge wasn't necessary on the thermostat, he explained, because no problem was found. The rotors didn't need replacing, which saved even more money. Though, prior to knowing the rotors only needed to be machined, he did quote me the original parts price as well as the after market price for rotors, which was valuable information. The mechanic found a clamp missing on the bellows for my rack and pinion and that the parking brake needed to be adjusted. Noah did an excellent job of explaining those things to me and the benefit and cost associated with doing those things. I completely understood, before I drove my car home, not only the issues I brought in to be serviced, but, the extra things that were found needing service as well. I have never been to a Toyota dealership that took such time, detail and care in helping me understand the work being done to my vehicle. I cannot tell you how valuable that is to me as a customer. I leave not only feeling confident about the work that was done on my car, but, I don't have to "second guess" what I've been told or wonder if everything was so thoroughly inspected. This dealership actually does the 21 point inspection. They don't just say they did and mark the paper and staple it to the invoice. Noah actually even goes through with what was found during the 21 point inspection step by step. That kind of customer service inspires confidence and loyalty, which I have in doing business with this dealership, Noah and whomever the mechanics are doing the job on my car. So, thank you Noah, the great mechanics and Larry H. Miller Toyota dealership. I am a loyal customer because I am treated like a valued customer and for all the reasons mentioned above. More