Corwin Toyota Colorado Springs - Service Center

Jerrell is awesome These days the consumer has many options to choose from when purchasing almost anything. What sets businesses apart is the customer service. Althoug These days the consumer has many options to choose from when purchasing almost anything. What sets businesses apart is the customer service. Although I chose to have my issue fixed at another place I will continue to come back to Toyota because of my experience with Jerrell. He made me feel as though my issue took precedent. He communicated with and didn't pressure me. Plus he made me aware of a few recalls. I appreciate him for that. Thanks More

Customer service that follows through until the end Dealt with Jerrel Ferguson and his service team on a supercharger installation mid 2014 on a Tundra. Initially the experience wasn't as a 5-star rati Dealt with Jerrel Ferguson and his service team on a supercharger installation mid 2014 on a Tundra. Initially the experience wasn't as a 5-star rating, but to no fault of Jerrel and his work (their was a communication disconnect within the service dept). Voiced my discontent in the feedback form provided by Liberty toyota and within hours Shannon calls me to followup with the feedback. Within a few days and ironing out the disconnect, Shannon made it right and honored the original agreement. She was more than happy to figure out what happened and more importantly make it right. Bottomline: I will continue to service my vehicle here after seeing first hand the POST purchase support and level of effort folks like Jerrel and Shannon displayed. You can purchase a vehicle anywhere, but its the service after a sale that matters. More

Good experience It is the second time that when we service our car we happen to be helped by Joey Culbertson. Joey is very courteous and we feel very comfortable when It is the second time that when we service our car we happen to be helped by Joey Culbertson. Joey is very courteous and we feel very comfortable when working with him. More

Solid Customer Service Juliana does great work for me and keeps me informed about the progress of my service appointment and what service I'll need soon. That's really cool Juliana does great work for me and keeps me informed about the progress of my service appointment and what service I'll need soon. That's really cool of her! jeff More

A happy customer I really appreciated Fred's help in getting everything I needed taken care of. My experience at Toyota has always been a breeze. Thank you! I really appreciated Fred's help in getting everything I needed taken care of. My experience at Toyota has always been a breeze. Thank you! More

Nice customer service! Julianna let me know up front (without my asking) how long the wait would be for my oil change and chip repair. She later came out to the waiting area Julianna let me know up front (without my asking) how long the wait would be for my oil change and chip repair. She later came out to the waiting area to let me know where my vehicle was in the process. She also brought all paperwork out to me for signatures. Nice touches! More

Seat Heater Issue FIXED!!! To say this without sounding "fluffy" will be difficult, but the serve was THAT good. I had some very bad experiences with the dealer I bought my car To say this without sounding "fluffy" will be difficult, but the serve was THAT good. I had some very bad experiences with the dealer I bought my car from, and frankly I felt probably all service departments would be like that. But.....Juliana made sure that my needs were met the FIRST TIME I was in the Larry H Miller service department. I am not local, and my seat heater was malfunctioning and had been for over a year. Juliana "squeezed" me in the schedule and searched Colorado Springs for the part that I needed for the repair. Because I had contacted the dealership where I bought my car soon after buying my vehicle and they did not fix the issue, Juliana did not charge me for LHM's service that day. Will I be back? YES! Will I let everyone know that's where they should go? Absolutely!!! Because of this experience, I purchased two vehicles (for my girls) that week, and I will return not only to have those cars maintained, but to also make future purchases. It wasn't the salesman that sold me on the cars we purchased, it was the service and overall feel for LHM. Thank you for renewing my faith in the system. More

Overall great service The first few times I came into toyota for work on my car, I would just let whoever came to my car help me out; but after giving a few people a shot I The first few times I came into toyota for work on my car, I would just let whoever came to my car help me out; but after giving a few people a shot I decided to stick with Juliana because she's definetly the most friendly and conversational representative I've worked with, greeting me by my name and giving that personal attention that makes me feel like I'm at more than just a business and gives me the condolence that I'm leaving my car with friends, not just someone their because they have to be. She's great with keeping me updated on the progress of my car, so i don't feel like I'm in the blue about my car the whole time it's away and I can better get things done throughout the day knowing the time estimates of my car. exceptinal service so far and will continue to come back for all of my car service needs! More

Best Service I was really encouraged by Mike.He told me everything about the service and offered me a best annual service plan. I am always there. I was really encouraged by Mike.He told me everything about the service and offered me a best annual service plan. I am always there. More

The Greatest Service Experience Ever Keoni was very professional and friendly. He explained and showed me the service that was going to be performed on my vehicle. In addition, he opene Keoni was very professional and friendly. He explained and showed me the service that was going to be performed on my vehicle. In addition, he opened the hood of the vehicle explained and showed me where, when, what, and how all the liquids and maintenance will be serviced on my vehicle in the future. I have owned several Toyota vehicles since 1991. My experiences with Larry H. Miller Liberty Toyota Colorado Springs have been the most professional and friendly. The dealer constantly sends information, promotions and thank you notes. I am very impressed with all of the services and each person make you feel special and that your needs are met. More