Corwin Toyota Colorado Springs - Service Center

Rav4 Brakes As usual, I had great service. I knew my brakes needed work. The price of the brakes and the general maintenance was competitive. Paul was excellent As usual, I had great service. I knew my brakes needed work. The price of the brakes and the general maintenance was competitive. Paul was excellent from start to finish. I knew I was in good hands! More

Better than Good! I was a die hard customer at your competitor across the way at Faricy Boys, but my van was totaled last December. I have always wanted to buy a Toyot I was a die hard customer at your competitor across the way at Faricy Boys, but my van was totaled last December. I have always wanted to buy a Toyota product as the best car I had owned prior was partially built by Toyota (it was a Chevy Prizm). The excellent craftsmanship and detail workmanship put the entire experience with the product at an extreme top rating. The Toyota Sienna I purchased from a local Accessible van dealership was no different. Not only did I spend $15,000 Less than my previous van, it performs much better with the excellent engineering involved in it's construct. My experience with Liberty Toyota was similar in that when the service light ignited, I went online late before I took it into your shop. The service advisor online was extremely helpful as to what the issue might be (routine maintenance) and scheduled me for the earliest time the next day. I arrived 2nd the next morning and was in your shop right away. The service Tech took my information right away while I was in my vehicle! Then I exited my van and went across the street for Breakfast (great location, BTW!). When I returned, I only needed to wait a few minutes when another service rep. met me with the copy of what was done to my van AT NO CHARGE!! A new oil change, fluids topped off, and tires checked, etc... All done under an hour!! It was a refreshing experience to say the least! Thank you for confirming that I made a wise investment in the Toyota product! More

Excellent communication from service advisor Mr. Fred Olson did a fabulous job of keeping me informed of progress on my vehicle and made valuable suggestions as to how to handle the repair. Mr. Fred Olson did a fabulous job of keeping me informed of progress on my vehicle and made valuable suggestions as to how to handle the repair. More

Jerrell is awesome These days the consumer has many options to choose from when purchasing almost anything. What sets businesses apart is the customer service. Althoug These days the consumer has many options to choose from when purchasing almost anything. What sets businesses apart is the customer service. Although I chose to have my issue fixed at another place I will continue to come back to Toyota because of my experience with Jerrell. He made me feel as though my issue took precedent. He communicated with and didn't pressure me. Plus he made me aware of a few recalls. I appreciate him for that. Thanks More

Customer service that follows through until the end Dealt with Jerrel Ferguson and his service team on a supercharger installation mid 2014 on a Tundra. Initially the experience wasn't as a 5-star rati Dealt with Jerrel Ferguson and his service team on a supercharger installation mid 2014 on a Tundra. Initially the experience wasn't as a 5-star rating, but to no fault of Jerrel and his work (their was a communication disconnect within the service dept). Voiced my discontent in the feedback form provided by Liberty toyota and within hours Shannon calls me to followup with the feedback. Within a few days and ironing out the disconnect, Shannon made it right and honored the original agreement. She was more than happy to figure out what happened and more importantly make it right. Bottomline: I will continue to service my vehicle here after seeing first hand the POST purchase support and level of effort folks like Jerrel and Shannon displayed. You can purchase a vehicle anywhere, but its the service after a sale that matters. More

Good experience It is the second time that when we service our car we happen to be helped by Joey Culbertson. Joey is very courteous and we feel very comfortable when It is the second time that when we service our car we happen to be helped by Joey Culbertson. Joey is very courteous and we feel very comfortable when working with him. More

Solid Customer Service Juliana does great work for me and keeps me informed about the progress of my service appointment and what service I'll need soon. That's really cool Juliana does great work for me and keeps me informed about the progress of my service appointment and what service I'll need soon. That's really cool of her! jeff More

A happy customer I really appreciated Fred's help in getting everything I needed taken care of. My experience at Toyota has always been a breeze. Thank you! I really appreciated Fred's help in getting everything I needed taken care of. My experience at Toyota has always been a breeze. Thank you! More

Seat Heater Issue FIXED!!! To say this without sounding "fluffy" will be difficult, but the serve was THAT good. I had some very bad experiences with the dealer I bought my car To say this without sounding "fluffy" will be difficult, but the serve was THAT good. I had some very bad experiences with the dealer I bought my car from, and frankly I felt probably all service departments would be like that. But.....Juliana made sure that my needs were met the FIRST TIME I was in the Larry H Miller service department. I am not local, and my seat heater was malfunctioning and had been for over a year. Juliana "squeezed" me in the schedule and searched Colorado Springs for the part that I needed for the repair. Because I had contacted the dealership where I bought my car soon after buying my vehicle and they did not fix the issue, Juliana did not charge me for LHM's service that day. Will I be back? YES! Will I let everyone know that's where they should go? Absolutely!!! Because of this experience, I purchased two vehicles (for my girls) that week, and I will return not only to have those cars maintained, but to also make future purchases. It wasn't the salesman that sold me on the cars we purchased, it was the service and overall feel for LHM. Thank you for renewing my faith in the system. More

Nice customer service! Julianna let me know up front (without my asking) how long the wait would be for my oil change and chip repair. She later came out to the waiting area Julianna let me know up front (without my asking) how long the wait would be for my oil change and chip repair. She later came out to the waiting area to let me know where my vehicle was in the process. She also brought all paperwork out to me for signatures. Nice touches! More