Corwin Toyota Colorado Springs - Service Center
Colorado Springs, CO
1,435 Reviews of Corwin Toyota Colorado Springs - Service Center
Service visit Billy Bailey in the service department is always helpful and friendly. He explains all work being done thoroughly. He is our favorite advisor by far t Billy Bailey in the service department is always helpful and friendly. He explains all work being done thoroughly. He is our favorite advisor by far to work with!! More
The Service Center AND Paul Reed Hard to find a service center for your vehicle? Tired of searching for that guy you feel you can truly trust? Look no further ... Mr. Paul Reed at Lar Hard to find a service center for your vehicle? Tired of searching for that guy you feel you can truly trust? Look no further ... Mr. Paul Reed at Larry H. Miller Toyota of Colorado Springs, CO is your man. Helpful, courteous , kind, honest, and considerate. Honestly, you can TRUST, and rely on Paul's expertise when it comes to having work recommended for your vehicle. You will not be sold anything you don't need.How long's it been when you've felt like that? They don't just work on Toyota's either. Chances are these folks can take care of you regardless of what you drive. I'm not paid to construct this review! I'm just another happy customer. More
Man behind the awesome serivice departmenthttps://www.dealer I can recall a time when I was approached by Warren, and he recognized as a longtime customer. Just having him come over and talk to me and have him c I can recall a time when I was approached by Warren, and he recognized as a longtime customer. Just having him come over and talk to me and have him check in on me to see how things were going, showed me that I was not just another face in a crowd of customers. Warren has taken care of past concerns (as few of them that I have ever had) if ever I had a question / concern he was there if my normal service manager was unavailable. He is defiantly the guy that keeps a very complicated and demanding service department moving in the direction that best suits the customers service needs. An outstanding leader from every aspect that I as a customer can tell. More
Outstanding vehicle and customer service Gary Haines has been my service rep for 6+ years and has provided excellent 5 star vehicle service to my two Toyota vehicles. I can rely on his integr Gary Haines has been my service rep for 6+ years and has provided excellent 5 star vehicle service to my two Toyota vehicles. I can rely on his integrity to steer me in the right regarding if any possible maintenance issues come up on my vehicles. He is definitely a great asset to your organization and would recommend him and your dealership/service center for anyone needing maintenance or to purchase a vehicle. Sincerely, Art M. More
Excellence and integrity Following an oversight with an alternator & battery replacement, I truly appreciated how Warren was very prompt in rectifying a situation of mechanic Following an oversight with an alternator & battery replacement, I truly appreciated how Warren was very prompt in rectifying a situation of mechanic oversight. I do not live locally, so he reimbursed me for missing battery clamps and I am so thankful for the integrity and customer service displayed through him at Liberty Toyota. Many thanks for having a great business model of doing the right thing in this age where integrity and honesty are not as prevalent as they once were in our society. More
Not their finest hour First of all, I love this dealer. We have done business with LHM for many years including this particular dealership. My son's pickup required some First of all, I love this dealer. We have done business with LHM for many years including this particular dealership. My son's pickup required some major engine work. Apparently one of the parts that failed was on an extended warranty but did not apply to us because of the mileage on the vehicle. Okay - so we are responsible - just bad timing. Next issue: the dealer was kind enough to offer a military discount. We were extremely grateful, One minor problem: There was a $150 cap on the discount and the cost of repairs was $2500. So now, I'm not a happy camper, but rules are rules. Finally, It's a beautiful day in January and 45 degrees. You would think they could have run the vehicle through the wash - Not likely.. The good news is - the pickup was fixed and the dealer included a one year warranty to cover the repairs. We still recommend this dealer. But on this occasion, we left the dealership feeling a little disappointed. Maybe, a clean vehicle would have helped ease the pain of a high cost repair bill.,,,,, More
Positive input. Very friendly staff. Very helpful. Answered all my questions. Explained the different extras for the vehicles. I would recommend all my friends to che Very friendly staff. Very helpful. Answered all my questions. Explained the different extras for the vehicles. I would recommend all my friends to check to check it out. More
Great Experience Jorge Ramirez provided excellent customer service providing information and options in choosing a replacement personal vehicle. His knowledge and und Jorge Ramirez provided excellent customer service providing information and options in choosing a replacement personal vehicle. His knowledge and understanding of the vehicles of interest were very helpful. Jorge's professional, courteous and customer oriented focus are much appreciated. Thank you for the great team of service and sales professionals at Larry H. Miller Liberty Toyota in Colorado Springs, Colorado. More
Service your car here at your own risk This is the second time I've used this dealership to service my Toyota. The only reason I gave two stars rather than one is that the first service vi This is the second time I've used this dealership to service my Toyota. The only reason I gave two stars rather than one is that the first service visit went well. This time was a nightmare. I made an appointment for a minor repair (under $25.00). I arrived and the person in back of me I overheard had been assigned the same service rep, so I suspected we had been double booked. So I offered twice to reschedule my appointment because I didn't want to wait. I was assured that there would be no problem. Well, two hours later I inquired about my car, and the repair I brought it in for hadn't even been started! The person that was in back of me also came up, and her repair hadn't been started either. Both were "on the lift," but hadn't begun work (I've got no idea what this means). Another couple was in back of us waiting and they'd been waiting for a front end alignment since 9:00 AM. It was now 4:45 PM! I assumed they hadn't waited all that time, but over 7 hours for a front end alignment? If this wasn't bad enough, they were trying to sell oil change agreements, when I ASSUME they knew they couldn't meet the commitments they already had. Furthermore, they not only didn't accept my offer to reschedule, but also felt no obligation to notify me that my car was going to sit there for over two hours. My advice to to avoid this dealership for service if you value your time. More
Best Customer Service! Thank you! Our Service Manager is Paul Reed, who has been our go-to-guy since 2001 back when we bought our Toyota Tundra. We recently bought a used Corolla from Our Service Manager is Paul Reed, who has been our go-to-guy since 2001 back when we bought our Toyota Tundra. We recently bought a used Corolla from a private party and Paul has been very willing to share his knowledge and assistance with minor issues with this car. We appreciate having Paul in our life. He has been a dependable person that we rely on. Thank you, Paul Reed, for being the guy that is honest and is willing to work with us! More