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Corwin Toyota Colorado Springs - Service Center

Colorado Springs, CO

4.5
1,435 Reviews

1,435 Reviews of Corwin Toyota Colorado Springs - Service Center

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September 25, 2019

Excellent Service We have been buying our vehicles and having them serviced at Larry H. Miller for almost 30 years. During that time we have worked with the same servi More

by KathyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Reed
Sep 26, 2019 -

Corwin Toyota Colorado Springs responded

Thank you for your continuous support over the years, Kathy! Should you ever need anything, please be sure to let us know. - Cherie Gallagher, Customer Relations Manager

September 24, 2019

Routine oil change, tire rotation, and check up. I dropped the ball on Gary by way of a missed scheduled appointment. Gary was professionally understanding and got me in on the next available date. A More

by marvweeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everybody on footprint.
Sep 24, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for the review! Have a great day! - Cherie Gallagher, Customer Relations Manager

September 24, 2019

WORST PLACE IN THE WORLD TO HAVE YOUR CAR SERVICED GARY HAINES IS ABOUT THE BIGGEST CROOK I HAVE EVER DEALT WITH AT ANY SERVICE PLACE. HE DID WORK I DIDN'T AUTHORIZE AND EXPECTED ME TO PAY FOR IT. IT T More

by YODAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Haines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Corwin Toyota Colorado Springs responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Cherie Gallagher, Customer Relations Manager

September 24, 2019

Shawna does and exceptional job! Shawna takes the time to make sure you know what is going on and how long it will take. If it takes longer she calls/texts you to let you know. Oh wai More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Freeman
Sep 24, 2019 -

Corwin Toyota Colorado Springs responded

Thank you for the positive recommendation! Should you need anything else, please let us know. - Cherie Gallagher, Customer Relations Manager

September 24, 2019

UNORGANIZED This is the most unorganized business I have ever seen. Both during the buying process, and at service 1 year later. When I bought my truck we had to More

by You
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brent Farmer, Patrick Sharshel
Sep 24, 2019 -

Corwin Toyota Colorado Springs responded

It is unfortunate to see that you feel this way. We appreciate your feedback. If there is anything that we can do to improve your experience, please let us know. - Cherie Gallagher, Customer Relations Manager

Sep 24, 2019 -

You responded

What’s done is done, and your dealership has been less than accommodating in resolving any issues I have had. My latest visit was for my 10,000 mile service. My vehicle was PERFECTLY detailed when I dropped it off. One of your service people drove it through your car wash, and left water spots all over it. I asked my service advisor about it, he said management wanted all cars to be washed before returning them to the customer. This is WRONG!!!!!!! Ask the customer first. The Cadillac dealer always asks before washing my wife’s car.

September 22, 2019

Very good custommer service I've been leaving my car with Gary Haines, both repairs and maintenance, for about two years, always very satisfied! Great customer service, I will co More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for coming to see us! We will be sure to pass your review along to Gary! - Cherie Gallagher, Customer Relations Manager

September 20, 2019

Shawna was covering for Paul and did a great job. I needed to bring in my RAV4 when Paul wasn't going to be there and he recommended Shawna. They have a great team (Paul, Fred, & More

by seh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Reed, Shawna Freeman
Sep 20, 2019 -

Corwin Toyota Colorado Springs responded

Thank you for the review! We are thrilled to see that you enjoyed your visit. We will be sure to pass along your kind words to the staff. - Cherie Gallagher, Customer Relations Manager

September 20, 2019

Auto service Have had all my vehicles serviced at Liberty Toyota LHM since relocating to the area 2yrs ago. Billy Bailey has been providing great customer service More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Bailey
Sep 20, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for this great review! Should you need anything else, please let us know! - Cherie Gallagher, Customer Relations Manager

September 20, 2019

12 years service, won't go anywhere else I have been taking my 2007 Camry Hybrid to Liberty for 12 years, since it was new! As a result, it still runs like new. Fred Olson ALWAYS looks out fo More

by Jan Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Corwin Toyota Colorado Springs responded

Hello! We truly appreciate your support of our dealership. It is always a pleasure when you stop by. Be sure to let us know if you need anything else down the road. - Cherie Gallagher, Customer Relations Manager

September 19, 2019

Liberty plus Fred Olson is my kind of assistant. Really on top of things. Really explaining Ned all aspects of service & my car was washed to shining Bh beauty More

by Happy vacationer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for coming to see us! Have a great day! - Cherie Gallagher, Customer Relations Manager

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