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Corwin Toyota Boulder - Service Center

Boulder, CO

4.0
882 Reviews

882 Reviews of Corwin Toyota Boulder - Service Center

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September 15, 2024

Best service facility yet. I have nothing but good things to say about corwin Toyota service department. They have gained my faith and trust. I won't go anywhere else for servi More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Whipple, Rork Marney, Chris Baldwin
Sep 16, 2024 -

Corwin Toyota Boulder responded

Richard, Thank you so much for sharing your positive experience with us! We are thrilled that the Service Team provided excellent service and appreciate your recommendation.

September 15, 2024

They were timely and professional! The employee I worked with was friendly and helpful answering many questions. More

by Litebynature
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that we provided excellent service and helped you find the perfect vehicle. We appreciate your recommendation and hope you are enjoying your new car

September 14, 2024

Placed the order for a Land Cruiser and we did not get the “package” that we wanted or expected; roof rack missing and we were overcharged… which we didn’t notice at the time when we signed the papers. More

by LORAMS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, We are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

September 13, 2024

Called 4 times to request the amount for my scheduled repair and no call back. Ever. More

by erinklamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 16, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, We are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

September 11, 2024

I’m still waiting on a call back, it’s only been an hour! 🫤 so you’re call back service department sucks!! More

by RRAPISARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conrad Hager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, We are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

September 11, 2024

Service Department is horrible! I was treated horrible and cussed at by an employee! I will never go back. More

by RLDO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rudy Wagner
Sep 12, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, We are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

September 09, 2024

overpriced, unprofessional, and staff lacking knowledge. would not recommend to others. was quoted $3300 to fix my air conditioning. More

by corwinsucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
September 09, 2024

I received a good quality product and the scheduling was very smooth . I was happy with the service. More

by CNHANDFJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service with the Green Team
Sep 09, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that Jeff part of our Service Team provided excellent service, and we appreciate your recommendation.

September 09, 2024

The staff in the service department appears to not care. I have waited in line to check in for over 15 minutes. I have scheduled an appointment and my car has sat in their lot for over an hour before work More

by Benitezdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember the service person's name
Sep 10, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, We are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

September 06, 2024

Had our 4Runner serviced and oil changed for $1700. The car began to leak oil due to bad oil cap. They claimed based on a car fax that the car had the oil changed again two weeks after they serviced More

by Havegoodmanners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Sep 09, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, We are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

Sep 09, 2024 -

Havegoodmanners responded

Good luck. You have a big job on your hands. I would suggest service recovery 101 as they appear to lack professional communication skills and common courtesy basics. I am not sure integrity can be learned. You may want to start with and I quote “ I don’t give a xxxx “ being inappropriate customer communication.

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