Corwin Toyota Boulder - Service Center

Service Tech was rude. Car was promised in 4-5 hours, when I came in after 6 hours, Service Tech told me my car was being worked on. I asked how that could be as it was s Car was promised in 4-5 hours, when I came in after 6 hours, Service Tech told me my car was being worked on. I asked how that could be as it was still sitting in the same spot I parked it. He then said that he meant that they were working on getting it in the shop for the service. I asked why I was told 4-5 hours, and it was 6 at this point and the car was not even in the shop. Service Tech became gruff and said he didn't know why I was told 4-5 hours. He seemed to blame me for the failure to have the car service completed. Very disappointed in the Service Tech. Was not my fault that I was promised the car would be serviced in 4-5 hours and then it wasn't even started after 6 hours. More

I had a problem with the measurements on my brakes. One time it was low, then higher then lower then higher again. I have tried to get them to look at this again. At least 6 calls now to the service ma One time it was low, then higher then lower then higher again. I have tried to get them to look at this again. At least 6 calls now to the service manager have not been returned. After decades of being a customer with 'Boulder Toyota' I now need to look at other options. More

Service gent Tristan was great - He did a thorough search to find history with them on my vehicle. Thanks to Tristan to find history with them on my vehicle. Thanks to Tristan More

Very nice people, but had to wait a month for an appointment to get an oil change and then waited for two hours on site. Ended up having to leave without even getting an oil change. appointment to get an oil change and then waited for two hours on site. Ended up having to leave without even getting an oil change. More

Everyone working in the service department was genuinely engage in their jobs and especially to all of the customers and their comfort while waiting. Good experience! engage in their jobs and especially to all of the customers and their comfort while waiting. Good experience! More

Rourke did an excellent job of fixing the problem with my Prius Prime TPMS and was an excellent communicator by keeping me very informed about what was going on. Prius Prime TPMS and was an excellent communicator by keeping me very informed about what was going on. More

Inconvenient situation with ongoing construction, 4 and 1/2 week waiting list to get warranty 20,000 mile service is not good. Tristan gave a polite and professional basic review of work preformed, stamped 1/2 week waiting list to get warranty 20,000 mile service is not good. Tristan gave a polite and professional basic review of work preformed, stamped, and dated my Toyota Warranty booklet. More

I and my family have been customers for over 15 years. Have bought 7 vehicles from them and have them serviced there. They recently changed hands, twice, so there were some expected hiccups. However, t Have bought 7 vehicles from them and have them serviced there. They recently changed hands, twice, so there were some expected hiccups. However, the reason we keep going back is because the Service Manager, Andre Alire, keeps working to ensure customer satisfaction. If something needs some attention, he follows through to provide CUSTOMER SATISFACTION! More