Corwin Toyota Boulder - Service Center
Boulder, CO
882 Reviews of Corwin Toyota Boulder - Service Center
Corwin service dept lied to me that my tire could not be repaired. Two other tire stores said it could be easily fixed . $30 fix vs $800 that Corwin wanted for 2 new tires repaired. Two other tire stores said it could be easily fixed . $30 fix vs $800 that Corwin wanted for 2 new tires More
What a disappointing change from the friendliness of Larry Miller. I've always brought my dog, and everyone knew my name, my car, my dog's name, and they had a treat and a bowl of water in the ready. T Larry Miller. I've always brought my dog, and everyone knew my name, my car, my dog's name, and they had a treat and a bowl of water in the ready. This time, I couldn't get anyone's attention, they were all on phones or computers, and while I was standing and waiting another customer, busy on his phone, kicked my 10-pound dog and told her to shut up when she started crying. No one did anything. One employee said she had no control over customer behavior, which I'm sure is true, but someone could have said something to the man and no one did. To my dismay, the three-pack of routine service for $90 is no longer available, and one routine service visit was going to cost almost as much. To be fair, one employee took pity on me and just charged me $39, but next time (there won't be a next time) I'd have to pay full price. This routine maintenance visit took three times as long as before., and you can imagine how uncomfortable I was waiting. I asked the service people to look at a plastic piece on the underside of my car, which had come loose, but when I picked up the car it had not been addressed. I will not be taking the car I bought at Larry Miller Toyota Boulder in 2009 and have had serviced there three times a year since, to Corwin Toyota Boulder again. I will drive to another Larry Miller dealership or find someone else local. More
Andre the Service Manager is great to work with. He followed through and made sure I was satisfied. They are going through a remodel so things are a little disjointed, and they were just assimilate He followed through and made sure I was satisfied. They are going through a remodel so things are a little disjointed, and they were just assimilated into Corwin, otherwise I would have given a 5 star. Andre makes things happen!! More
Service department does low quality work, and won't return phone calls promptly. We've had two separate service appointments, and both times, we were sent out with incomplete work - putting us in a dan return phone calls promptly. We've had two separate service appointments, and both times, we were sent out with incomplete work - putting us in a dangerous situation. Would not recommend. More