Corwin Toyota Boulder - Service Center
Boulder, CO
882 Reviews of Corwin Toyota Boulder - Service Center
The Technicians that work the services, Get right to work and send an estimate for parts that may be needed for approval fast. This appointment was for 11am and the estimate was received by 7:30am. I approv and send an estimate for parts that may be needed for approval fast. This appointment was for 11am and the estimate was received by 7:30am. I approved quickly after review and my vehicle was repaired and ready be my appointment time of 11am. We used the Early Bird Drop off the evening before. More
Brannen is one of the most knowledgeable and disarming salesman I know. You can tell how much he cares about ensuring people are get the vehicle they’re looking for. I have recommended him to many of my f salesman I know. You can tell how much he cares about ensuring people are get the vehicle they’re looking for. I have recommended him to many of my friends and several of them have purchased cars from him that they are very happy with. More
I would have given a higher rating, but you didn't answer my complaint of the previous rating which was that you would not answer my email concerning my lost Kindle which may have been left there and when I my complaint of the previous rating which was that you would not answer my email concerning my lost Kindle which may have been left there and when I tried to call, the phone rang busy all day More
Absolute worst service experience I’ve ever had. Took 3 days to replace the ignition coil and connectors. Why you ask? Well the service manager and his team were off on Wed/Thur, so my car was not Took 3 days to replace the ignition coil and connectors. Why you ask? Well the service manager and his team were off on Wed/Thur, so my car was not attended to. What an absurd way to do business. I will never step foot on this property again,my bad,should’ve read the yelp reviews first. Horrible More
The experience has really gone downhill since Corwin bought out Larry H Miller. We took the car in and were told they needed to order parts. I tried via chat and voicemail to reach my service agent whil bought out Larry H Miller. We took the car in and were told they needed to order parts. I tried via chat and voicemail to reach my service agent while waiting for parts to ask a follow up question, because the problem was still happening even though they’d removed the offending bottom skid plate, but got no response. At the follow up, the customer service agent told us that the service people ordered the wrong parts, blamed them, and offered no apology. He also didn’t offer to rectify the situation or order the right parts, we were merely dismissed. So now we have the bottom piece of our 4Runner sitting in our garage, because they took it off and never put it back on. I don’t think at this point I should expect a call to rectify this. They also kept two of the hubcaps for our wheels during a former tire rotation and didn’t offer to fix it or accept responsibility when we asked to replace them. Overhearing conversations by the agents, Corwin does not treat them well and many are leaving. I think we will start driving over to Mountain States Toyota for service. Not looking good for this service center. More
Thought the price of the air filters was a little much and I think the picture they sent was of another dirty filter (we replaced ours less than 5k miles ago), but I didn't have time to do it myself, so p and I think the picture they sent was of another dirty filter (we replaced ours less than 5k miles ago), but I didn't have time to do it myself, so paid anyways. I only go for convenience sake. More
Time of repair was not communicated well. I was told pick up would be in 5 or so hours when the work was listed on the plan at 10 hours. I could have left the vehicle overnight instead of han I was told pick up would be in 5 or so hours when the work was listed on the plan at 10 hours. I could have left the vehicle overnight instead of hanging around most of the day. More