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Corwin Toyota Boulder - Service Center
Boulder, CO
882 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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882 Reviews of Corwin Toyota Boulder - Service Center
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October 15, 2024
Mr. Ricardo Hernandez showed me a wonderful Buck that has been just perfect. He was very patient with me and kind, as always. This was the fourth car I have bough with his help and I can’t say enough about t been just perfect. He was very patient with me and kind, as always. This was the fourth car I have bough with his help and I can’t say enough about the excellent service he has provided me. I recommend him to everyone. At my age, advanced, I am hoping this is my last car, but that is what I said about my last car. Thank you for your kindness . More
by STROMBERGG
Verified Customer
October 14, 2024
Corwin Toyota service is very BAD. I made an appt. for a recall and when I showed up, the person taking care of me didn't even acknowledge me and when I checked for the recall appt. th I made an appt. for a recall and when I showed up, the person taking care of me didn't even acknowledge me and when I checked for the recall appt. they hadn't even ordered the part but yet they took my appt. How can you have a recall and schedule an appt. and the person handling the service hadn't even ordered the part. VERY, VERY BAD SERVICE I DO NOT RECOMMEND GOING TO BOULDER. More
by ejsegur
Employees Worked With
Stephanie service dept.
October 12, 2024
My advisors are almost always friendly and helpful. The service suggestions are almost always necessary and affordable. I also almost always get in and out within an hour to an hour and a half for an o The service suggestions are almost always necessary and affordable. I also almost always get in and out within an hour to an hour and a half for an oil change. Recently though, they’ve started sending home letters about their service commitment with the paperwork and one sentence in particular doesn’t align with the kind of respect I’d hope from service providers and is why I won’t be returning to Corwin in the future: “We understand that your knowledge of your vehicle and it’s necessary repairs is probably not on par with the understanding that your technician has.” It comes off as superior and presumptive. It’s only one sentence, so take that for what it is, but if that’s the culture Corwin is building, I’m not interested in continuing to get serviced here. More
by JESSICA.G
Employees Worked With
Rodolfo, Rork
October 12, 2024
Ridiculously high priced for simple diagnosis. Service team is flat, like going through the motions. Waiting for someone to drive my truck around when I can see it and walk and get it myself is si Service team is flat, like going through the motions. Waiting for someone to drive my truck around when I can see it and walk and get it myself is silly. No point leaving a service member a voice message since they don’t respond to it or acknowledge it. More
by BIKEFONDRIEST
Employees Worked With
Don’t remember. A female
October 11, 2024
They did a tire rotation and they forgot to put one of the lug nuts on my tires, next day I had my car broken down for something else and the tow truck driver is the one who noticed it. I called and left the lug nuts on my tires, next day I had my car broken down for something else and the tow truck driver is the one who noticed it. I called and left a message to the Service manager department and I never heard back any phone call to apologize at all. More
by EVAEL88
Employees Worked With
Service department
October 11, 2024
As always Brian Kelly and his team have taken excellent care of my car 🤗 Yair kept me informed and everyone was very nice~ the waiting area is clean and comfortable as well. 👍 care of my car 🤗 Yair kept me informed and everyone was very nice~ the waiting area is clean and comfortable as well. 👍 More
by REDRAPP22
Employees Worked With
Brian Kelly and Yair Heredia and any of their team I didn’t see in person.
