Corwin Toyota Boulder - Service Center

Tried telling me I needed parts. Then when I asked why they didn't notice these problems last month before they sold me car. And they said that the parts were fine and still are fine Then when I asked why they didn't notice these problems last month before they sold me car. And they said that the parts were fine and still are fine.and when I asked for some kind of compensation for having to pay 3000 in previous repairs they told me that it's just what happens with used cars More

Townson was very helpful and took the time to help me find the perfect vehicle for a great price. I felt respected and well taken care of. find the perfect vehicle for a great price. I felt respected and well taken care of. More

Blake was professional, responsive and helpful. Communication was good. He found solutions when parts weren’t available. The waiting facility was great. Nice to see the construction finished Communication was good. He found solutions when parts weren’t available. The waiting facility was great. Nice to see the construction finished More

I am generally satisfied with the service at Corwin Toyota. However, I do not understand why a 10:30 AM service appointment (which I met) did not begin processing for nearly 2 hours. It felt like inten Toyota. However, I do not understand why a 10:30 AM service appointment (which I met) did not begin processing for nearly 2 hours. It felt like intentional over-booking. The bright side of this experience is that my Toyota does not need frequent servicing. More

Alex found the exact used Tacoma we were looking for, and it was not easy. They delivered the car to the house and it looked brand new!!! Thank you again, your customer service and attention to detail was ex it was not easy. They delivered the car to the house and it looked brand new!!! Thank you again, your customer service and attention to detail was excellent. More

Extremely poor communication and service. Brought three month old car in for first service appointment and to check low pressure on a tire. Was given a number to call or text with questions Brought three month old car in for first service appointment and to check low pressure on a tire. Was given a number to call or text with questions - no one answered the phone or texts. Called the general service phone number, no answer a number of different times. Finally got ahold of someone saying it needed a new tire that would be in Monday by 5 p.m. Called and texted Tuesday to see if it was ready - no response. Again, called general service number, no one answered. Called again and was put on hold for 10 minutes and then told the car was ready for pickup. Got to the dealership to find the spare tire still on the car. No one knew what was going on in service, so we just took the car and went to Firestone. This doesn't even cover the "first service" issues of the estimate saying the car had over 9000 miles and needed new cabin and engine air filters when the car has 5200 miles on it. I've never encountered such a screwed up service department - expected to go there and see one worker running around trying to get everything done - instead found 10 people hanging around talking and no one knowing or caring about customer service. Bought the car in Wisconsin and very disappointed that this is the closest Toyota dealership to where I live in Colorado. More

As a former co-worker, I can say that AJ always placed the needs of his customers in high regard. In our time together in sales, he continually achieved high marks from his customer evaluations. If you're the needs of his customers in high regard. In our time together in sales, he continually achieved high marks from his customer evaluations. If you're looking for someone who's going to help you with your auto purchase, look no further than AJ. More

Great sales representative, outgoing, positive attitude. Willing to go the extra mile!! a huge shout out to John David and Rafael in finance to give me the lowest interest rate possible for a beautiful 2023 Willing to go the extra mile!! a huge shout out to John David and Rafael in finance to give me the lowest interest rate possible for a beautiful 2023 Toyota tundra. Loved working with these guys couldn’t ask for a better sales team! !! More

The oil change waiting time has been painfully slow -- the staff promised about 1.5 hours but actually held me wait there for about 2 hours 15 minutes.. The front desk staff could improve the manner and the staff promised about 1.5 hours but actually held me wait there for about 2 hours 15 minutes.. The front desk staff could improve the manner and be more professional and timely. More

Service rep would not answer the phone or return calls. I received a text message with a link to the inspection report. I had some questions about some of the items but was never able to talk to my service I received a text message with a link to the inspection report. I had some questions about some of the items but was never able to talk to my service rep despite leaving several messages. Final cost was higher than original estimate. My original service rep was not working when I picked up the vehicle. The review system using Facebook did not work for me (content not available at this time message). More