Corwin Toyota Boulder - Service Center

I had an appt for an exhaust system replacement, so I adjusted my work schedule to bring the car to the shop. When I got there I was told the parts were not in and would take another 3 weeks. My recommen adjusted my work schedule to bring the car to the shop. When I got there I was told the parts were not in and would take another 3 weeks. My recommendation is that any appt with a parts or other dependency be checked prior to the appt and if there is still something outstanding then Toyota service proactively calls customer to reschedule. If Toyota service doesn't the capacity to do this, then they can tell the customer to call prior to their appt to make sure everything is ready. More

Service department was good. Dealership dysfunctional at sales, financing, & customer service levels. Will avoid in future. Dealership dysfunctional at sales, financing, & customer service levels. Will avoid in future. More

Good people but the shop is too fancy. Makes me feel as though I am overpaying. Makes me feel as though I am overpaying. More

Eddy was customer friendly and very professional. The inspection uncovered needed work that was authorized. Thank you.. The inspection uncovered needed work that was authorized. Thank you.. More

Overall I had a very good service experience at Corwin Toyota. The staff was friendly and met my expectations. However, I was asked multiple times for my name, phone # and email even having had service an Toyota. The staff was friendly and met my expectations. However, I was asked multiple times for my name, phone # and email even having had service and been contacted many times before. They could be more efficient with the customer intake. More

Prices seem to have really gone up after the opening of the new facility. I was offered more that $2500 worth of just service items for a car only at 28K miles. Many of the components were still at half li the new facility. I was offered more that $2500 worth of just service items for a car only at 28K miles. Many of the components were still at half life and the service department was really trying to push them on me without explanation. More

I went in for a tire rotation and it took over an hour. When I asked why it was taking so long, I was told they were short handed. Not a good reason when you had a set appointment time. When I asked why it was taking so long, I was told they were short handed. Not a good reason when you had a set appointment time. More

Prompt and clear communication from Jeff and the team! Appreciated that he remembered me and actually asked for feedback. Appreciated that he remembered me and actually asked for feedback. More

Jeff was the main person I worked with, and he was very professional, answered all my questions, considerate, and very personable. Thank you so much, and love the new building. professional, answered all my questions, considerate, and very personable. Thank you so much, and love the new building. More

service was satisfactory and they did what I asked. no issues 5 out of 5 no issues 5 out of 5 More