Corwin Toyota Boulder - Service Center

Awful. Awful. Awful. Appointment was at 11:30. Pulled in and sat in my car until someone finally greeted me at 11:45 by a rude associate. I was told that an Awful. Awful. Appointment was at 11:30. Pulled in and sat in my car until someone finally greeted me at 11:45 by a rude associate. I was told that an oil change and tire rotation would cost $130. Seems completely ridiculous. I was also told that it would take an hour which also seemed completely ridiculous for a simple oil change. It took 2 hours. After 2 hours I couldn’t find the associate who helped me. Zero communication. He tried to upsell me on about 5 more services at the end that I didn’t really need. Once I declined all the upsells, it took another 15 minutes to retrieve my car. I will not return to this overpriced, poorly staffed, nightmare of a business. More

Rork Marney and the blue team are Rock Stars! I've been working with Rork for many years. He is definitely an asset to the Corwin Dealership. I've been working with Rork for many years. He is definitely an asset to the Corwin Dealership. More

Cody was very attentive and knowledgeable and thoroughly guided me through the process. He kept me informed on the progress of my truck. The repairs were completed earlier than expected. guided me through the process. He kept me informed on the progress of my truck. The repairs were completed earlier than expected. More

Reeve is sooo good at what he does! He followed through with everything he promised and even went above and beyond to make sure we were happy. He explained the process and all the gad He followed through with everything he promised and even went above and beyond to make sure we were happy. He explained the process and all the gadgets on the car. He’s super kind and thoughtful and we’d love to work with him again. He gained our trust quickly and is truly a gem! More

Cody was great, responsive and he addressed all my concerns. All the staff were. very courteous. concerns. All the staff were. very courteous. More

Very friendly, but confusing. Three different people were contacting me via one phone number. People did not fully explain quote pricing versus Out the Door pricing with additio Three different people were contacting me via one phone number. People did not fully explain quote pricing versus Out the Door pricing with additional features added (pulse and data dots- with no option to opt out, added almost 1000 to car total). We had the quote price and agreed to that then when we got our OTD there was additional features on top of our taxes we were not aware of. The data dots specifically (an anti theft product) sounded like the dealership adds for their benefit and then charges to the customer. Also: it was not explained clearly that not all SE models have the same features and so we missed out on key features we were looking for from buying up to an SE from an LE (heated seats, blind spot monitoring, moonroof). Of note this is my first Toyota purchase, I have previously purchased vehicles that all models of one type have the same features with options of buy ups. More

Cody was great, prompt, answered all my questions, and super friendly. Thankful to the Corwin team for service on my Rav4. super friendly. Thankful to the Corwin team for service on my Rav4. More

Completed checkup in the time promised. The process is orderly and has a comfortable waiting area. The process is orderly and has a comfortable waiting area. More

Finished in about the time estimated and no problems getting all done that I wanted. It was easy to get problems addressed. Courteous and helpful. getting all done that I wanted. It was easy to get problems addressed. Courteous and helpful. More

service department was prompt and friendly. Fixed my issue quickly. They changed to sensor on back light for brakes Fixed my issue quickly. They changed to sensor on back light for brakes More