Corwin Toyota Boulder - Service Center

Easily the worst car buying experience I've ever had. They damaged our vehicle between payment and delivery and only agreed to repair it on their dime when I caught them in a lie about it. On my initial They damaged our vehicle between payment and delivery and only agreed to repair it on their dime when I caught them in a lie about it. On my initial service visit to diagnose the problem, they quoted me a 10-15 minute fix and then took three hours before saying it was worse than they thought. And when I brought it back for the repair and to get an arranged loaner vehicle, absolutely NO ONE knew what was going on and weren't interested in communicating across departments to get it solved. I had to engage other employees myself to get anything done and it still took two more hours (when a loaner pickup should be fairly quick). And the kicker after that was that they put a license plate that they themselves had reported as stolen a week prior on the loaner they gave me, so I had the pleasure of being pulled over by police while I had it. They are an inept group at best and could easily be called a "typical" car dealership in how they're just after your money an wholly uninterested in real customer service. Avoid at all costs! More

Good except failed to turn off the notifications “maintenance required “. Small but annoying failure to pay attention to detail “maintenance required “. Small but annoying failure to pay attention to detail More

Amazing service desk people who treats everyone with highest level of respect. Finds right balance on cost of service highest level of respect. Finds right balance on cost of service More

Was a whole bunch of unfortunate circumstances between weather and other foreseen accidents That can happen, but everything was made right weather and other foreseen accidents That can happen, but everything was made right More

Damon Zhang is the best! We have worked with him twice and both times, he understood what we were looking for and delivered! We have worked with him twice and both times, he understood what we were looking for and delivered! More

Great experience from start to finish. Easiest car buying experience I've ever had. Thank you Easiest car buying experience I've ever had. Thank you More

I worked with Rodolfo Avitia who was very pleasant. He understood my personal needs as an older person and was very patient. It was the most efficient and pleasant service appointment I have experience He understood my personal needs as an older person and was very patient. It was the most efficient and pleasant service appointment I have experienced. More

Very good experience. Everyone was pleasant and helpful. The new tail light looks great. I appreciate being able to stay in the waiting area with my dog. Everyone was pleasant and helpful. The new tail light looks great. I appreciate being able to stay in the waiting area with my dog. More

The service was excellent but the recommendations for what I needed was for the first time not legitimate. I did it but I will be cautious next time. what I needed was for the first time not legitimate. I did it but I will be cautious next time. More

Service and timeline was exceptional at Corwin Toyota! The team was responsive and proactive in repairing the vehicle. The team was responsive and proactive in repairing the vehicle. More