Corwin Toyota Boulder - Service Center

In my most recent experience the service employee was great, but the manager, John, was rude. At points he was ignoring me to print out highlighted pieces of the owners manual instead of talking to me di great, but the manager, John, was rude. At points he was ignoring me to print out highlighted pieces of the owners manual instead of talking to me directly. It felt very condescending. I think once he knew I was thinking of making a complaint to Toyota, he became a little kinder and offered me a discount for the services. Additionally, he never emailed me back. Overall I’ve had a bad experience at this dealership. I also was looking at buying my car here, but based on the crappy service I received, I ended up driving to another dealership to buy a brand new car. They were not hospitable and didn’t treat me as a valued customer. There was no follow up, and no real push to try and get the car I wanted. They lost my business. I live in Boulder but will be driving out of town to get my car serviced at a dealership with better employees. More

Frequently makes mistakes (lost wheel cap, stained seat with oil, left extra retaining ring in brake). Yet, charges 25% more in labor than any other dealer. Recently had to spend $700 to replace an axle se with oil, left extra retaining ring in brake). Yet, charges 25% more in labor than any other dealer. Recently had to spend $700 to replace an axle seal they perturbed while doing a $1000 job 2 weeks before. Only offered a 10% discount on the repair. More

Took 1 hour more than “estimated” when appointment was made. Couldn’t believe how many employees were either standing or walking around! Not the sales staff wanting for a walk-in or appointment, but the c made. Couldn’t believe how many employees were either standing or walking around! Not the sales staff wanting for a walk-in or appointment, but the check in attendants, service technicians, service writers & staff. I had 3+ hours to observe and took pictures! More

My rating went up because they were willing to check the leak without a charge after I asked them to do an alignment and rotate the tires. I did not give them a five because I had to wait over an hour for a leak without a charge after I asked them to do an alignment and rotate the tires. I did not give them a five because I had to wait over an hour for a ride in their shuttle. I would rate the service guy a five because he meet you my car got washed More

Awful service, had to come back fo resetting my screen, because it showed I need to change oil after 13 days, they forgot. They also forgot to close the place where my cabin filter is. because it showed I need to change oil after 13 days, they forgot. They also forgot to close the place where my cabin filter is. More

Service was on time and polite. They got the work done in the time estimated. They got the work done in the time estimated. More

Was great, fast. Only issue was vehicle leaving oil spot on driveway so had to return the next day. Issue was resolved quickly. Only issue was vehicle leaving oil spot on driveway so had to return the next day. Issue was resolved quickly. More

I made an appointment, they were waiting in a clean environment and took care of everything promptly and efficiently. A quick walk to Parkway Diner and back timed out perfectly. Nice work! environment and took care of everything promptly and efficiently. A quick walk to Parkway Diner and back timed out perfectly. Nice work! More

Corwin changed the oil in my RAV4. The service was efficient and they even washed my car! The service was efficient and they even washed my car! More

Fast efficient service, good communication, explained what work needed clearly, good shuttle van service. Easy scheduling. what work needed clearly, good shuttle van service. Easy scheduling. More